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Restaurant Profitability and Failure Rates: What You Need to Know

Modern Restaurant Management·11 April 2019
Success in the restaurant industry isn’t easy.The statistics aren’t pretty: 60 perrcent of restaurants don’t make it past their first year and 80 percent go out of business within five years. Despite the hurdles, many restaurant owners and operators believe that as long as they’re making money, they’re doing “good enough.” The failure in this approach is that it doesn’t account for a universal truth—costs increase.

MRM by Design: The Adult Playground at Circo Dallas

Modern Restaurant Management·11 April 2019
A restaurant with beachfront is an attraction in itself, but one that also features hanging monkey fixtures, a 15-foot wide chandelier and a homemade pasta station is the epitome of destination dining.Circo Dallas, the new spinoff of New York’s legendary Le Cirque, can be described as a treasure chest homage to the famed eatery that reigned for 40+ years as Manhattan’s premier restaurant to the stars.

Why Focus, Timing and Strategy are Vital in Resort Revenue Management

Hotel F&B·11 April 2019
Based on Ibiza in the Balearic Islands, Palladium Hotel Group has been operating for more than 50 years, with a portfolio that spans Europe, Brazil and the Caribbean. The company manages 50 hotels worldwide under eight brands as well as the Hard Rock Hotels brand under license in Spain.

What's App-ening: The Era of Restaurant Apps

Modern Restaurant Management·11 April 2019
We live in a digital world, and technology continues to be a growing trend in all industries. The restaurant industry is no different. Everything from third-party delivery, apps, online ordering, digital signage, artificial intelligence and automation technology.

Restaurants Cut Employees' Hours, Jobs After Wage Hikes: Study

Hospitality Technology Magazine·11 April 2019
2019 Hospitality and Food Service Wage Inflation Survey takes a look at the impact that new minimum wage legislation, enacted by states across the U.S., is having on the restaurant industry, and how operators responded to these new laws.Software solution Harri commissioned the survey, which polled a wide range of restaurant operators from approximately 4,000 restaurants and over 112,000 employees across the U.S.

Could Restaurants be Losing Out if they Aren't Dog Friendly?

Modern Restaurant Management·10 April 2019
Across the UK, the appearance of dogs in bars, cafes and restaurants is increasing significantly in the recent years, to the point that establishments have begun to host dog birthday parties in their bars. There is also dedicated cafes for dogs and cats, despite the stubborn traditionalists who are against it.Together, with The Kingslodge, a dog friendly pub in Durham, we explore how the impact that our canine friends have on the UK’s hospitality sector.

Southeast Asia's Online Travel Agency Traveloka Moves Into Food, Wellness Choices

mycloud HOSPITALITY·10 April 2019
Here's a riddle: If Traveloka sells lifestyle services and AirAsia is not just an airline, what is an online travel agency? Soon, the industry will have to coin a new term as that name does not cut it anymore since now, everyone can sell more than just flights and hotels. Any suggestions?

Three Misconceptions Restaurant Franchisors Have About Selecting PR Agencies

Modern Restaurant Management·10 April 2019
The franchised restaurant industry is huge, and an important sector within the even more enormous restaurant industry, with fast-food on top as the leader in unit count across the country. With so much competition in the franchise space, it can be difficult for a restaurant business of any size to find its way into media, in a way that is positive and not accidental. It is for this reason restaurant businesses of any size should consider creating a business relationship with an outside public relations (PR) agency. What does this mean?

Can Platforms And Payments Solve Restaurants' 73 Percent Turnover Problem?

Hospitality Times· 9 April 2019
Good waiters are hard to find. According to the Bureau of Labor Statistics, they are even harder to keep, as the restaurant worker turnover rate is 73 percent every single year. This was a problem that Ron McCulloch, executive chairman and co-founder at Jitjatjo, decided he wanted to solve after decades in the hospitality space in Europe, Australia and the U.K.

The Secret of Restaurant Menus that No One is Talking About

Modern Restaurant Management· 9 April 2019
In Chicago, everyone knows what a “Chicago-style” hot dog is: a hot dog topped with onions, relish, a pickle, tomato, sport peppers, celery salt, and mustard. Now, let’s say your restaurant sells hot dogs and uses a third-party delivery service, and an order comes in for a Chicago-style dog with ketchup and no pickle.

Robots Deliver Food on College Campuses

Hospitality Technology Magazine· 9 April 2019
More and more college students will have the convenience of receiving food delivered by robot, thanks to a partnership between Starship Technologies and Sodexo, Inc.

Digital Restaurant Orders Increased 23 Percent Last Year - How Can You Take Advantage?

mycloud HOSPITALITY· 8 April 2019
Increasingly, consumers are turning to technology to take care of basic daily tasks. If you want your restaurant to be part of this technological revolution, you must make it easy for your customers to order meals from computers or mobile phones. It’s also essential that you keep them informed on what you have to offer.

Eight Signs of Undermanagement to Watch for in Your Restaurant

Modern Restaurant Management· 5 April 2019
Does your restaurant suffer from customer service issues? Conflict between employees? Performance problems? Low morale? If so, it’s possible (and even likely) that these problems can be traced back to undermanagement.

Lessons in Luxury: why I have mixed feelings about my Bangkok Michelin-star mission

mycloud HOSPITALITY· 5 April 2019
A fixer for the super-rich messaged me recently, saying he had a client who wanted to book a particular three-Michelin-star restaurant on a specific date, “money no object” – but the restaurant was closed that night. Could I introduce him to the owner so he could plead his case?

Five Mistakes Restaurant Owners Should Never Make

Modern Restaurant Management· 4 April 2019
There are so many different things that can go wrong in a restaurant business.It could be the littlest thing that causes the downfall of an entire business. It happens to so many restaurants.

How to Fund Startup F&B Businesses: SBA Community Advantage Loans

Modern Restaurant Management· 4 April 2019
Do you need funding to open your dream restaurant? Maybe you have a great idea for “the next big thing” in coffee or craft beer? While successfully launching a new venture takes a lot of money for equipment, staffing and supplies, this funding has long been hard to come by due to the “high risk” nature of startup businesses in the food and beverage (F&B) industries.

How Data-Driven Is Your Supply Chain?

Modern Restaurant Management· 3 April 2019
Food safety. Consumer transparency. Real time visibility. These words are often discussed in the restaurant industry but there remains much work to be done to align the foodservice supply chain with the demands of today’s guest. Educated and motivated consumers want to spend their hard-earned dollar at restaurants that they can trust.

Omni Hotels & Resorts launches new menu for children

mycloud HOSPITALITY· 3 April 2019
Omni Hotels & Resorts announces Culinary Kids, the latest rendition of the brand’s Omni Originals culinary series. Available this April, the spirited menu caters to children 12 and younger with enhanced palates and bold preferences.

ALICE Accelerates Expansion Throughout Europe

Hotel F&B· 2 April 2019
ALICE, the hospitality industry’s leading operations technology, expands its reach in Europe with the placement and hiring of several hotel technology sales experts in key markets across the continent. ALICE has grown rapidly worldwide, including 250 hotels signed in Europe in the last 12 months alone. This team will accelerate ALICE’s already swift expansion throughout Europe and provide market guidance and support for key European regions.

ADA Compliance for Your Restaurant's Website and Mobile Apps: What You Need to Know

Modern Restaurant Management· 2 April 2019
What does the ADA say about websites?The ADA does not specifically mention that websites or mobile applications need to be accessible. The interpretation of the ADA to require website compatibility has stemmed from section 36.303 of the ADA Title III regulations, which covers Auxiliary Aids.

HB ON THE SCENE: Crowne Plaza Flagship Showcases Revitalized Interiors, Fresh F&B·Requires Registration · 2 April 2019
Here, in the Dunwoody section of Atlanta and in view of its company headquarters, IHG is heralding a new take on the Crowne Plaza Hotels & Resorts brand at its flagship property—Crowne Plaza Atlanta Perimeter at Ravinia. Hotel Business was invited to the hotel for a firsthand look at all that’s new.

How to Increase Hotel Bar Revenue through Community and Marketing

Hotel F&B· 2 April 2019
First, a joke: A sandwich walks into a bar. The bartender says, “Sorry, we don’t serve food here.” Ba dum tss.

New Eats: Marriott Brands Revamp F&B Options·Requires Registration · 2 April 2019
Hotels in Marriott’s family of brands are reimagining F&B concepts. Across the globe, hotels are adding dining outlets, chefs and new programs.

The Scary Success of a Creative Coffee Cocktail at Kimpton Shorebreak

Hotel F&B Observer· 2 April 2019
Casey Lyons' creativity seems boundless. He carries himself with a vibe that is equal parts P. T. Barnum and Jeff Spicoli as he drives the cocktail menu at Kimpton Shorebreak Resort in Huntington Beach, California.

Six Ways to Reduce Food Waste in the Restaurant Supply Chain

Modern Restaurant Management· 2 April 2019
Around one third of all the food harvested and produced across the globe goes to waste. That’s a pretty sobering statistic, especially with so many people going hungry around the world. But new technological innovations are helping companies curb food waste so that they can increase their bottom line and put food to good use before it ends up in the local landfill. From smart thermostats to supply chain analytics, new startups and venture capitalists are focusing on one of the world’s biggest problems.

The Habit Burger Grill Partners With Postmates for On-Demand Delivery

Hotel F&B· 2 April 2019
Postmates and The Habit Burger Grill announced that they have partnered to offer on-demand delivery for all 225 Habit locations across the U.S. The Habit Burger, renowned for its award-winning flame-grilled Charburger, is now delivering directly to your door for a flat delivery fee. To celebrate the new service, Habit guests can receive free delivery for one week: April 1 through April 7.


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