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How to Measure Labor Cost

The Restaurant Expert·26 February 2019
Have you heard you need to use an industry average to measure labor cost in the restaurant business? Or, do you use the same labor cost target every day or every single month? What if I told you those are myths that are killing your profitability and leading to your scheduling problems? What if I told you that if you measure labor cost against your own numbers, you can change your bottom line and control your second biggest expense? Watch this video to learn how to properly measure labor cost, calculate your labor target and control it.

Podcast: #5 - From dark tourism to catering for vegans

Click by booking.com·26 February 2019
In our fifth episode our audio articles cover the murky world of dark tourism, how online payments have evolved over the years, as well as catering to the growing segment of vegan and vegetarian guests.

European investor buys portfolio of Accor hotels

mycloud HOSPITALITY·26 February 2019
Global investment manager and wealth management giant AXA has snapped up four Accor hotels in a portfolio purchase deal worth approximately $330 million, it was revealed today.

Restaurant Menus: The Secret to More Customers

SevenRooms F&B Blog ·25 February 2019
Stop losing customers because you haven’t updated your restaurant menu online. Search engines, review sites and voice assistants have changed how people search for a restaurant. It used to be that when people opened up a browser or pulled out their phone to search for a restaurant, they got a bunch of links in a search engine that led them straight to the website. If you wanted your restaurant to be at the top of that list, you had to optimize your website for SEO.

Trend to Watch: State Legislatures Target Restaurants for Mandatory Sexual Harassment Training

mycloud HOSPITALITY·25 February 2019
In the New Year, two states – New Jersey and Illinois – have proposed legislation requiring restaurants to adopt a sexual harassment training policy and provide anti-sexual harassment training to employees. While it remains to be seen whether these bills will become law, attempts to target and reform working conditions in the hospitality industry are nonetheless noteworthy, particularly given that unlike New York and California, neither New Jersey nor Illinois have enacted broad legislation requiring private sector employers, regardless of occupation, to provide sexual harassment training to staff.

Use Portion Controls to Cut Food Cost

The Restaurant Expert·21 February 2019
You’ve heard portion controls cut food cost, but you’re not sure how to enforce them in the kitchen. Or maybe you’re not sure how to explain to your kitchen manager or chef that portion controls ensure food cost doesn’t get out of hand. Watch this video or read below to learn how to effectively use portion controls in your restaurant.

Soboba Casino Resort Doubles Down with Playersoft

mycloud HOSPITALITY·19 February 2019
When the renovated Soboba Casino Resort opens in February 2019, it will be leveraging two Playersoft applications to elevate customer service, enhance business processes with automation and enable comprehensive reporting. The Southern California casino has selected Group Manager and Mobile Enrollment to help meet their new goals and put more Club Cards in Players’ hands and more information in the hands of management.

This is the tech every hospitality HR manager needs for success

Hotel Tech Report·15 February 2019
Relentless turnover challenges the sanity of even the most composed hotel manager. I would know: after owning two restaurants that employed 70 people at peak times, the constant battle against turnover triggers plenty of stressful memories. We tried offering health insurance and a living wage for BOH employees, but the economic realities of the low-margin restaurant business made this nearly impossible. Add in the appeal of jobs in less low wage industries, and hiring and retaining quality candidates with a passion for hospitality was always the top challenge.

Stats show NZ tourism growth hit speed bump in 2018

mycloud HOSPITALITY·15 February 2019
New Zealand’s inbound tourism arrivals slowed by nearly half in 2018, according to newly released data from Stats NZ, hinting the wave of momentum the country has surfed for the last four years has finally reached the shore.

Three Ways to Create a Local Marketing Strategy for your Hotel Restaurant

SevenRooms F&B Blog ·14 February 2019
Hotels continue to invest in their F&B programs to help differentiate their brands and appeal to travelers seeking authentic cultural experiences. However, your F&B outlets don’t exist just for your guests. There’s a large audience in every market to fill your restaurants’ seats that often goes untapped - LOCALS.

Cut Labor Cost in One Easy Step

The Restaurant Expert·14 February 2019
If you want to cut labor cost, there is one place you can look right now. Check your employees’ pay rates in your POS system. When was the last time you did that? Never? Watch this video or read below to learn what I’m talking about and why it’s important if you want to cut labor cost.

20 hidden secrets about chocolate

EHL Blog·13 February 2019
Chocolate is more than a familiar product: affordable and consumed worldwide, it is today part of our daily alimentation. But a few centuries ago, the “Food of Gods” was a very luxurious and singular product.

Fuel Mobile App Offers Keyless Entry via Partnership with ASSA ABLOY Hospitality

mycloud HOSPITALITY·13 February 2019
Fuel Travel announces a significant upgrade to its white label app for independent and boutique hotels by successfully integrating its Fuel Mobile App with ASSA ABLOY.

TripAdvisor credits "reinvigorated" hotel segment, sees growth in experiences and restaurants during 2018

PhocusWire·13 February 2019
TripAdvisor’s total revenue rose 8% in the fourth quarter of 2018 to $346 million and grew 4% for the full year to $1.62 billion.

What Is Eatertainment? Hear It From The Experts

SevenRooms F&B Blog · 7 February 2019
Here’s the definition of eatertainment: a guest experience that involves food and/or beverage dining before, after, or during other activities.

Dining Gets More Expensive for Business Travelers

mycloud HOSPITALITY· 7 February 2019
Meals and hotel stays are becoming a bigger cost for business travelers. Airfares have dropped, although this doesn't help companies that dispatch their workers in cars for meetings in nearby cities.
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How Mobile Ordering Can Increase In-Room Dining Orders

At Your Service - A Blog by INTELITY· 7 February 2019
Over the past few years, hotels across the world have experienced a decrease in in-room dining orders. In response to the steady decrease in in-room dining orders, several hotels have started to discontinue offering room service, but a recent study shows that 43 percent of guests still view room service as “very important” and 28 percent of guests say not offering room service is a deal breaker.

In The Big Chair - Kevin King of Shiji

PhocusWire· 7 February 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.

The Berceau des Sens Receives its Michelin star

EHL Blog· 6 February 2019
The Michelin Guide has awarded a star to the Berceau des Sens, Ecole hôtelière de Lausanne's training restaurant. Already holding the highest Gault & Millau rating for an educational restaurant, the establishment was awarded this Michelin star, the ultimate culinary distinction, while EHL Group is in a healthy growth phase.

Creamy black rice risotto, powdered porcini and truffle

EHL Blog· 1 February 2019
Vegan food was the fastest growing culinary trend of 2018 as the world is embracing compassionate eating - for animals, human health, and the environment.

How to Create a Social Media Marketing Plan for Your Restaurant

SevenRooms F&B Blog ·31 January 2019
When working to promote your restaurant, social media marketing should be at the top of the list. In fact, a robust social media marketing strategy can be the difference between a line out the door with a full reservation book, and an empty room.

The Royal Academy of Culinary Arts (RACA) becomes an Associate member of Ecole hoteliere de Lausanne's (EHL) Certified Schools network.

EHL Blog·30 January 2019
The Royal Academy of Culinary Arts (RACA) signed an advisory agreement with Lausanne Hospitality Consulting (LHC), the advisory services branch of EHL Group, on the 5th of December 2018 at the Royal Academy of Culinary Arts campus in Amman, Jordan.

How to Create a Restaurant Budget

The Restaurant Expert·29 January 2019
Are you looking for how to create a restaurant budget, yet you’re having a hard time finding the right resources? You’re on the right track because you understand the importance of having a budget. Not everyone in the restaurant industry does. Every other industry works from a budget – yet it’s hard to find resources for restaurants.

Caramelized Pork: EHL students R&D adapted recipe

EHL Blog·27 January 2019
During their first semester, EHL students participate in a research and development (R&D) class, where they are asked to revisit a recipe.

Work the Prime Cost Formula for Your Restaurant

The Restaurant Expert·24 January 2019
Do you wonder what makes up the prime cost formula in the restaurant industry? How do you calculate a restaurant’s prime cost formula? What is the prime cost formula? Watch this video to learn or continue reading below.

13 Valentine's Day Marketing Ideas to Woo and Win Guests

SevenRooms F&B Blog ·23 January 2019
Consumers in the U.S. alone spend $3.7 billion dollars on dining out on Valentine’s Day.

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