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7 February 2019

Shiji Group Announces Hyatt Has Selected Infrasys Cloud for Restaurant Enterprise Solutions

Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems.

Atlanta, Shiji Group announced today that Hyatt has selected Infrasys Cloud, a hardware agnostic and cloud-based Restaurant Enterprise Solution, as a solution to enable many of its food and beverage outlets.

Infrasys Cloud is a leading restaurant point of sale system used by hotels and restaurants in Asia Pacific, Europe, and the United States and was built from the ground up by the Shiji Group. With this solution, Hyatt aims to enhance guest and colleague experiences across its food and beverage outlets. Infrasys Cloud seamlessly integrates with Hyatt’s technology ecosystem, and Shiji Payment Solutions and Business Intelligence.

Infrasys Cloud was built based on over 20 years of experience on food and beverage systems and market input from an extensive client roster.

"Infrasys Cloud provides a robust administrative feature set; is user-friendly, easy to learn, and hardware agnostic; and supports a diverse set of experiences. We have been working with Shiji for many years as a system integrator in the Asia Pacific region and are excited to extend our relationship to include their solutions on a global scale. With Hyatt's custom applications now available, we are working with Shiji to enhance food and beverage experiences for both guests and colleagues." said Jeff Bzdawka, SVP Global Hotel Technology at Hyatt.

The Infrasys team is dedicated to bringing Shiji level of service and support to Hyatt for years to come.

"We're honored to have been selected by Hyatt for our Infrasys Cloud solution. It has been an exceptional experience working with leading industry professionals. We look forward to continuing to work with Hyatt to provide the latest in technology to enhance business process and guest engagement." said Kevin King, COO of Shiji Group.

The term "Hyatt" is used in this release to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a portfolio of 14 premier brands. As of September 30, 2018, the Company's portfolio included more than 750 properties in more than 55 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top colleagues, build relationships with guests and create value for shareholders. The Company's subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, vacation ownership properties, and fitness and spa locations, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Andaz®, Hyatt Centric®, The Unbound Collection by Hyatt®, Hyatt Place®, Hyatt House®, Hyatt Ziva™, Hyatt Zilara™, Hyatt Residence Club® and Exhale® brand names. On November 30, 2018, the Company expanded its hotel and resort portfolio with the inclusion of the Alila®, Destination®, Joie de Vivre®, Thompson Hotels® and tommie™ brands. For more information, please visit www.hyatt.com.

About Shiji Group

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 4,000 employees in 70+ subsidiaries and brands, serving over 60,000 hotels, 200,000 restaurants, and 400,000 retail outlets.

With the benefit of investment partners such as Alibaba, Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their customers and guests.


FranchiseProperty TechnologyFood & BeveragePartnerships, Mergers & AcquisitionsGlobal

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