Lodging Interactive Launches Reputation Management for Restaurants
PARSIPPANY, NJ -- Lodging Interactive, an award-winning digital and social media engagement agency exclusively serving the hospitality industry, today announced it has expanded its CoMMingle reputation management services into the restaurant industry. During the last 10 years CoMMingle has established itself as the hospitality industry's leading provider of guest review management services and has partnered with hundreds of hotels worldwide.
"Providing our CoMMingle reputation management services to restaurants is a natural extension of our very mature and proven hospitality services," stated DJ Vallauri, Lodging Interactive's Founder and CEO. "As Google, Yelp and TripAdvisor restaurant review volumes continue to grow, it is critical for restaurant owners to provide timely management responses."
According to ReviewTrackers, 63.6 percent of consumers say they are likely to check reviews on Google before visiting a business — more than any other review site.
Additionally, according to Illumen's Top 50 Digital Marketing Stats for The Restaurant Business:
- Over 1 billion restaurant visits by consumers are influenced by online marketing (Monetate).
- Out of all industries, consumers read restaurant reviews more than any other industry (Bright Local).
- Since 84% of people trust online reviews as much as personal recommendations for dining decisions, it's key you have a bunch of positive reviews (Bright Local).
- A half-star difference on a Yelp review rating can swing restaurant business by a whopping 27% (Foodbeast).
- Restaurants who respond to customers on social media will win as 71% say they're more likely to recommend a company that responds quickly to them on social media (Forbes).
About Lodging Interactive
Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing, social media engagement and reputation management agency exclusively servicing the hospitality industry. The Company provides cost-effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas.
commingle:engage has established itself as the largest provider of reputation management services for the hospitality industry, handling over 200,000 guest review responses annually. The Company also offers fully managed Live Chat services for hotel websites through its LiveChatForHotels.com operation and comprehensive social media marketing services.
Lodging Interactive is an HSMAI Adrian Award winner and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly's Magellan Awards have recognized Lodging Interactive as an industry leader.
The Company's Founder & CEO, DJ Vallauri, formerly served on the Board of Directors of HSMAI's New York Chapter and is a Forbes.com Agency Council contributor. For more information, please contact email@example.com, 877-291-4411 or visit the company's website.Property TechnologyFood & BeverageReputation ManagementGlobal