Uber and Lyft are dominating business travel expense claims

PhocusWire · 1 Aug

The suppliers that top business travel expense claims include Uber, Starbucks and Lyft according to Certify.

The Amazon effect on travel customer service: Patience is no longer a virtue

PhocusWire · 28 Jun

The old saying that patience is a virtue is no longer valid. Not in today's world, where top brands like Amazon, Uber and Netflix have changed the ex

Booking Holdings boosts restaurant arm with acquisition of Venga

PhocusWire · 2 May

Booking Holdings is to acquire Venga, a guest management platform for restaurants and other businesses, with terms of the deal not disclosed.

TripAdvisor credits "reinvigorated" hotel segment, sees growth in experiences and restaurants during 2018

PhocusWire · 13 Feb

TripAdvisor’s total revenue rose 8% in the fourth quarter of 2018 to $346 million and grew 4% for the full year to $1.62 billion.

In The Big Chair - Kevin King of Shiji

PhocusWire · 7 Feb

Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertai

OpenTable now lets customers use points for hotels on Kayak

PhocusWire · 22 Jan

Booking Holdings has activated a new loyalty benefit for OpenTable, allowing diners to redeem their OpenTable Dining Points for hotel savings on Kaya

SevenRooms gets voice tech boost from Amazon Alexa Fund

PhocusWire · 22 Oct

SevenRooms has received investment from Amazon's Alexa fund to develop voice-enabled technology for restaurants. The company, which specializes in fr

Infor buys Vivonet in bid to extend tech to other hotel operations

PhocusWire · 19 Sep

Hospitality tech provider Infor has snapped up Canada-based Vivonet - pushing its portfolio of tools for hotels into food and beverage.

Do diners want technology to enhance the restaurant experience?

PhocusWire · 25 Jul

Technology has transformed the customer experience for travelers, who now expect on-demand, personalized service at all stages of the traveler journe

Diners trust TripAdvisor over Yelp, Google for restaurant recommendations

PhocusWire · 12 Jun

TripAdvisor is asserting its position as an influencer in the restaurant scene with a new study claiming consumers prefer the platform as a dining re

Food experiences platform Eatwith partners with five Chinese travel providers

PhocusWire · 18 Apr

Travelers that use any of China’s five largest online travel sites now have direct access to book food experiences offered by Eatwith in cities aroun