The Impact of the Public Disclosure of Curved Inspection Scores Using Emojis on Hygiene Violations in Food Establishments
The Impact of the Public Disclosure of Curved Inspection Scores Using Emojis on Hygiene Violations in Food Establishments

Cornell Hospitality Quarterly · 26 Jun

Policymakers increasingly develop initiatives to influence business and consumer behavior. Among the initiatives to increase the compliance of food e

The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model
The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model

Cornell Hospitality Quarterly · 10 Mar

Cornell Hospitality Quarterly, Ahead of Print. The purpose of this study was to examine the effects of restaurant employees' social perceptions of th

Increasing Tips in Less Than Two Hours: Impact of a Training Intervention on the Amount of Tips Received by Restaurant Employees
Increasing Tips in Less Than Two Hours: Impact of a Training Intervention on the Amount of Tips Received by Restaurant Employees

Cornell Hospitality Quarterly · 1 Feb

Cornell Hospitality Quarterly, Volume 61, Issue 1, Page 98-107, February 2020. Previous studies have shown that restaurant employees who use tip-enha

The Effect of Subjective and Objective Tasting Sheet Descriptors on Tasting Room Sales in New York State
The Effect of Subjective and Objective Tasting Sheet Descriptors on Tasting Room Sales in New York State

Cornell Hospitality Quarterly · 4 Dec

A larger share of U.S. wineries is increasingly relying on direct-to-consumer sales mediated by tasting room experiences to make wine a more accessib

Healthy Taste of High Status: Signaling Status at Restaurants
Healthy Taste of High Status: Signaling Status at Restaurants

Cornell Hospitality Quarterly · 28 Sep

Despite the prevalence of a common belief associating healthy eating with high status, the effect of such an intuitive association on consumer behavi

The Value of Timing Flexibility in Restaurant Reservations
The Value of Timing Flexibility in Restaurant Reservations

Cornell Hospitality Quarterly · 15 Oct

A recent paper presented and evaluated 10-integer programming models for restaurant reservations, finding that the models that pooled reservations by