Hyatt is Upping the Ante on Wellness
Hyatt is Upping the Ante on Wellness

4hoteliers.com · 13 May

Business is good in the wellness industry: A 2018 report by the Global Wellness Institute says that more than half (AUD $6 trillion) of all global he

Are You Making These Common Mistakes in Your F&B Offerings?
Are You Making These Common Mistakes in Your F&B Offerings?

4hoteliers.com · 10 May

F&B options have evolved tremendously in the past few years, and it’s something the hotels are constantly trying to incorporate and update in their e

WeWork is launching a coworking space for food startups
WeWork is launching a coworking space for food startups

4hoteliers.com · 22 Apr

WeWork — the chain of coworking spaces that famously offered complimentary fresh fruit water, coffee, and ping-pong to freelancers on its way to a $4

The Importance of Hotel Breakfasts & How Small Hotels Can Stay On Trend

4hoteliers.com · 17 Apr

Breakfast is considered the most important meal of the day, and, as hotels, are discovering, one of the most important amenities they can offer their

Kimpton Hotels & Restaurants reveals the Culinary + Cocktail Trends of Spring 2019
Kimpton Hotels & Restaurants reveals the Culinary + Cocktail Trends of Spring 2019

4hoteliers.com · 8 Apr

From coffee grounds on toast to house plants as main courses, boutique hotel leader surveys billions of chefs, performs extensive and targeted google

Simple CX = Customer Delight, But What About Fraud Prevention?
Simple CX = Customer Delight, But What About Fraud Prevention?

4hoteliers.com · 22 Mar

Simple experiences that mean convenience and control for shoppers are welcome, but they also mean a bigger threat as far as fraudulent transactions a

Workplace Canteens Take a Leaf from Healthy Food Outlets
Workplace Canteens Take a Leaf from Healthy Food Outlets

4hoteliers.com · 18 Mar

Once known for its limited choice and stodgy food, the office cafeteria is undergoing a major makeover with healthier options and all-day dining incr

The High-End Coffee Emporium: A Sign of Asia's Changing Neighborhoods
The High-End Coffee Emporium: A Sign of Asia's Changing Neighborhoods

4hoteliers.com · 14 Mar

Tokyo’s Nakamenguro neighborhood has come a long way from its days as a backwater industrial area with a polluted river to a popular cherry blossom w

A Beginner's Guide to Investing in Whisky

4hoteliers.com · 8 Mar

Thinking of starting a whisky collection, whether for passion, investment or a bit of both? The Wealth Report brings together leading industry expert

Singapore Airlines opens digital innovation lab

4hoteliers.com · 25 Feb

Singapore Airlines has formally opened its new digital innovation lab, known as KrisLab, as part of the SIA Group’s significant investment programme

Smart or Risky? Starbucks Instructs Employees On Crisis Comms After Former CEO Announces Presidential Bid
Smart or Risky? Starbucks Instructs Employees On Crisis Comms After Former CEO Announces Presidential Bid

4hoteliers.com · 19 Feb

Like it or not, when someone’s represented your company publicly for many years that association sticks around after they retire and that’s a lesson

New state of the food travel industry report

4hoteliers.com · 4 Feb

The World Food Travel Association (WFTA) released its latest publication for the food and beverage tourism industry, an entirely revamped State of th

The World Restaurant Awards to debut in February 2019

4hoteliers.com · 23 Jan

IMG announced the creation of The World Restaurant Awards - a groundbreaking new award show for a restaurant-hungry public increasingly obsessed with

Crisis Management Case Study: Fast Food Contaminated With E.coli
Crisis Management Case Study: Fast Food Contaminated With E.coli

4hoteliers.com · 7 Dec

Though identifying details including names and locations have been changed, the following is a real-life case study based on Bernstein Crisis Managem

Dealing with Difficult Meeting Planners

4hoteliers.com · 22 Nov

Meeting planners can be quite challenging for any sales team and banquet department, while there are meeting planners that are completely professiona

Is it Time to Expect More from Your Hotel Sales & Catering Technology?
Is it Time to Expect More from Your Hotel Sales & Catering Technology?

4hoteliers.com · 16 Nov

Effectively running a hotel is no small job: Between managing operations, engaging guests, marketing to prospective travelers, driving new revenue st

The Leading Hotels of the World introduces 14 new members

4hoteliers.com · 7 Nov

From notable, culinary-focused hotspots in France and Brazil, to off-the-beaten path beach retreats along the coast of Colombia and Montenegro, the n

Check-In at the Bar: New Ideas for Hotel Front Desks
Check-In at the Bar: New Ideas for Hotel Front Desks

4hoteliers.com · 17 Oct

Hotel lobby front desks are no longer desks or located at the front: It made perfect sense, your first stop when checking into a hotel was the front

5 Tips for Staying Healthy While Traveling

4hoteliers.com · 16 Oct

It’s no secret that when you’re away from home, fast food like McDonald’s and Dunkin often looks significantly more appealing than taking the time to

13 Hottest Food and Beverage Trends in Restaurant and Hotel Dining for 2019
13 Hottest Food and Beverage Trends in Restaurant and Hotel Dining for 2019

4hoteliers.com · 10 Oct

Big challenges in 2019: More people eating home as restaurant prices outstrip supermarkets', while paychecks lag behind, sitdown restaurants converti

Restaurant Design Trends We'll See in 2018
Restaurant Design Trends We'll See in 2018

4hoteliers.com · 9 Oct

A restaurant’s design plays a vital role in attracting customers, and this is something the hospitality sector has been playing close attention to si

Taste Thailand on the LocalTable: Thais share home-cooked meals with travelers

4hoteliers.com · 6 Oct

Supported by internationally-renowned partners including AccorHotels, AirAsia, dtac, and King Power, LocalTable invites Thai and international travel

The Travel Corporation partners with PATA to address food waste in tourism
The Travel Corporation partners with PATA to address food waste in tourism

4hoteliers.com · 1 Oct

The Pacific Asia Travel Association (PATA) has announced that it is partnering with The Travel Corporation (TTC) on its BUFFET (Building an Understan

People Always Complain About That
People Always Complain About That

4hoteliers.com · 20 Sep

The other day I was at my hotel waiting for my client to pick me up for a meeting, I wanted a quick breakfast, so I went to the hotel’s coffee shop t

Dining Programs are Hot: Here's Why it Should Matter to You
Dining Programs are Hot: Here's Why it Should Matter to You

4hoteliers.com · 19 Sep

With the Global Business Travel Association’s annual convention just behind us, it’s no wonder everyone is talking about business travel and it’s a h

Never Take Your Eyes Off the Customer

4hoteliers.com · 13 Sep

One of my favorite restaurants in St Louis, where I live, is Tony’s and you may be familiar with Tony’s if you have been following my articles and vi