Hotels turn to revenue management to cut F&B costs

hotelmarketing.com · 8 Jul

Hoteliers are finding ways to trim food-and-beverage costs while still providing consistent, high-quality meal experiences for transient and group gu

Uber Eats invades restaurants with Dine-In option

hotelmarketing.com · 3 Jul

Tired of cleaning up after take-out or getting hangry waiting at your table in restaurants? Well, Uber Eats is barging into the dine-in business.

Hotels should approach room service as extension of travel experience
Hotels should approach room service as extension of travel experience

hotelmarketing.com · 26 Jun

As luxury hospitality groups continue to offer more gourmet and experiential dining options, many are neglecting to invest in room service because of

The rise of the vegan hotel

hotelmarketing.com · 23 Jun

Veganism is no longer simply about what you eat. The travel industry is also hopping on board the ethical train, and becoming more plant-based.

Bbot set to disrupt the casual dining experience

hotelmarketing.com · 19 Jun

Instead of trekking to a register or flagging down a server, customers at Bbot-enabled venues can pull up a site that allows them to order food and d

Why empowering guests should be every hoteliers top priority
Why empowering guests should be every hoteliers top priority

hotelmarketing.com · 5 Jun

After using AI to analyze travel reviews, the Beverly Hills Hotel in Los Angeles discovered guests want to customize their breakfast, so they did awa

Hotel F&B plays critical part in overall brand value

hotelmarketing.com · 2 Jun

Running a successful hotel restaurant requires an understanding of experiences, guest wants, microeconomics, culture, skill sets and location, but a

Google Maps now highlights popular dishes at restaurants

hotelmarketing.com · 30 May

Google Maps can now share the most popular dishes at a restaurant anytime you pull up a listing with the app.

How boutique hotels build unique F&B programs

hotelmarketing.com · 26 May

From creating unique menus to finding glassware to prevent condensation for outdoor outlets, boutique hoteliers detail the steps taken to build a goo

Google integrates food delivery services into Search, Maps and Assistant
Google integrates food delivery services into Search, Maps and Assistant

hotelmarketing.com · 23 May

For restaurants that participate, you'll soon see and "Order Online" button in Search and Maps when you search for a specific restaurant or cuisine.

American Express has acquired reservation platform Resy
American Express has acquired reservation platform Resy

hotelmarketing.com · 15 May

For Resy, this is an opportunity to be introduced to a broad new swath of customers, both American Express's 114 million cardholders as well as the c

Hilton: Top trends shaping the way we travel

hotelmarketing.com · 13 May

With more and more travellers looking for travel experiences that promote health and well-being through physical, psychological, or spiritual activit

Restaurant POS system trends to look out for in 2019

hotelmarketing.com · 12 May

The role of the POS system, used primarily for billing, has evolved into an operations hub that connects all your online order sources, guest-facing

Google buying cycle research to shed light on travel's 'messy middle
Google buying cycle research to shed light on travel's 'messy middle

hotelmarketing.com · 12 May

New Google research has found that while brand remains important when holidaymakers are shopping for package holidays online it is not the defining i

Restaurant Local SEO: The Google characteristics of America's top-ranked eateries

hotelmarketing.com · 23 Apr

Doing Local SEO for restaurants means managing a ton of different ingredients: website SEO, link building, review management, GBP signals, etc.

Major retailers, restaurants not ready for voice search

hotelmarketing.com · 7 Mar

Consumers are trending toward using their voice to search for products and conduct purchases, but few brands have incorporated a voice optimization s

Toast raises a whopping $115M to create a one-stop management tool for restaurants
Toast raises a whopping $115M to create a one-stop management tool for restaurants

hotelmarketing.com · 11 Jul

While massive restaurant chains might have resources to build out their own management systems or integrate with larger point-of-sale providers, Toas

Ctrip's Gourmet List isn't trying to be Michelin
Ctrip's Gourmet List isn't trying to be Michelin

hotelmarketing.com · 29 Jun

In Ctrip’s seemingly unending quest to be the indispensable travel app for Chinese travelers, the company revealed the 2018 version of what has been

TripAdvisor most widely used for restaurant reviews
TripAdvisor most widely used for restaurant reviews

hotelmarketing.com · 13 Jun

TripAdvisor has released results of a new international diner survey which explored restaurant decision-making among diners in five countries: the US

How a restaurants group makes the most out of influencer marketing
How a restaurants group makes the most out of influencer marketing

hotelmarketing.com · 7 Jun

The rise of social media image sharing and the rejection of traditional advertising has helped propel self-styled “Influencers” into a true position

Google Assistant to call restaurants and make reservations for you
Google Assistant to call restaurants and make reservations for you

hotelmarketing.com · 9 May

Google just showed a crazy (and terrifying) new feature for the Google Assistant at its I/O developer conference: The Assistant will soon be able mak

Instagram will soon let you book restaurant tables
Instagram will soon let you book restaurant tables

hotelmarketing.com · 4 May

Instagram is gearing up to become a major shopping and commerce platform in the near future, with the introduction of support for payments. TechCrunc

Google tests highlights icons in hotels' local knowledge panels
Google tests highlights icons in hotels' local knowledge panels

hotelmarketing.com · 4 May

Google rolled out similar highlights icons for some businesses (mainly restaurants) in June, 2017, but they are new for hotels’ listings. While some

Hilton is seeing more spending from fatter corporate travel budgets
Hilton is seeing more spending from fatter corporate travel budgets

hotelmarketing.com · 30 Apr

Companies are spending more on business travel, translating into stronger demand for hotel rooms as well as at hotel restaurants and bars. Hilton’s r

Why do you leave restaurant reviews?
Why do you leave restaurant reviews?

hotelmarketing.com · 18 Apr

The Verge talks to a Yelp Elite member, as well as a restaurant owner about how Yelp affects their lives. The three main reasons that Yelp tends to c

Restaurant owners can now edit menu listings in Google My Business
Restaurant owners can now edit menu listings in Google My Business

hotelmarketing.com · 2 Feb

Google My Business announced a new update on Thursday that is sure to make many restaurant owners happy. Restaurant owners who are managing their own