Cornell Research Recap: Flexibility in reservation times can increase restaurant revenue
Cornell Research Recap: Flexibility in reservation times can increase restaurant revenue — By Gary Thompson

Cornell · 10 Jul

Restaurants that allow diners to book reservations on a flexible schedule can increase revenues by up to 21 percent over those that use rigid reservation timing for patrons, according to a new study by Gary Thompson, professor of service operations research at the School of Hotel Administration. What's more, the flexible scheduling has little effect on customer service.

Tracking food's farm-to-table journey
Tracking food's farm-to-table journey

Cornell Blog · 25 Feb

Alumni joined Cornell Business of Food faculty to weigh in on food supply chains, sustainability, transparency, and plant-based proteins.