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IHG CEO Keith Barr seems to be taking quite a level-headed approach to the coronavirus outbreak. Unlike some in the travel industry, he's not pressin

Event planners can expect increasingly aggressive pitches from hotels as group bookings decline and the threat of coronavirus continues to loom. The

Despite the investment and focus on lounges to compete for and retain premium passengers, there's a lot of thinking left on the table. Here are some

Right now, a hotel can offer guests lemon water at check-in and call itself a wellness property. A new wellness certification might raise the bar for

It's not enough for the waitstaff at The Argyle Steakhouse in San Diego to pick up on the personalities of their customers. The staff of this high-en

This week in hospitality, new Airbnb settlements with Boston and Miami Beach could begin to level the playing field. Then we ask meeting planners, wh

Shiji is one of the world's most fascinating hospitality tech companies. In this interview Kevin King, its chief operating officer, explains the comp

Sofitel's new brand campaign celebrates its French DNA, offering a modern take on gastronomy, arts and culture, design, and well-being. These four pa

With the sale of Costa Coffee to Coca-Cola moving ahead, the focus shifts to Whitbread's Premier Inn brand. Investors will want to know exactly what

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