Ask the Expert: What Is the Worst Way to Approach Digital Transformation?

HFTP Connect · 18 Feb

Lindsay Herbert is an expert on the subject of digital transformation — she even wrote the book on it. She has received international praise for her

Less China-Dependent IHG Takes Wait-and-See Approach on Coronavirus

skift.com - Hotels · 18 Feb

IHG CEO Keith Barr seems to be taking quite a level-headed approach to the coronavirus outbreak. Unlike some in the travel industry, he's not pressin

Domino's Pie Pass Tech Creates VIP In-Store Pickup Experience
Domino's Pie Pass Tech Creates VIP In-Store Pickup Experience

Hospitality Technology Magazine · 18 Feb

Customers who order online or via the mobile app and pickup in store are greeted with their name on digital signage and handed their order.

What Flight Attendants Are Now Saying In the Pre-Flight Safety Briefing
What Flight Attendants Are Now Saying In the Pre-Flight Safety Briefing

Peter Greenberg Worldwide · 17 Feb

gWhen was the last time you actually listened to the flight attendant pre-flight safety briefing? Most of you don't. But now, at least one airline ha

TechTarget Asks Brian Solis About Google's Meena AI Chatbot and Its Role in CX Innovation
TechTarget Asks Brian Solis About Google's Meena AI Chatbot and Its Role in CX Innovation

PR 2.0 · 13 Feb

TechTarget's Don Fluckinger rounded up industry experts to explore Google Meena's next-generation conversational AI. He always brings together a grea

How Anxious Should Event Planners Be as Coronavirus Impact Looms?

skift.com - Hotels · 13 Feb

Event planners can expect increasingly aggressive pitches from hotels as group bookings decline and the threat of coronavirus continues to loom. The

In a Crisis, Can Your Event Go Digital?
In a Crisis, Can Your Event Go Digital?

Professional Convention Management Association (PCMA) · 12 Feb

For events whose attendance may be impacted by travel restrictions due to COVID-19, pivoting to a digital or hybrid approach may be a useful strategy

Four Seasons survey reveals what travelers value most

eHotelier.com · 12 Feb

New global study reveals generational and global perspectives on the value of travel, inspiring Four Seasons to create experiences big and small that

&Tradition collaborates with Space Copenhagen on new accessories line

sleeper Magazine · 12 Feb

Designed by Space Copenhagen, &Tradition Collect is a new accessories line comprising cushions, throws and planters in subdued, earth-coloured tones

Coronavirus Concerns at the Mobile World Congress Signal Worldwide Events Impact
Coronavirus Concerns at the Mobile World Congress Signal Worldwide Events Impact

EventManagerBlog.com · 12 Feb

The World Health Organization reports 319 confirmed cases of coronavirus across 24 countries outside of China. Despite WHO's efforts to discourage pa

Certification Achieved: One Applicant's Story of Success with New Platform

HFTP Connect · 10 Feb

“Through hard work and dedication, my certification has been accomplished,” says Bernadette Mukuka Ceant, CHAE, who works in accounts receivables at

Lettuce Entertain You Enterprises Selects UltiPro Enhance Employee Experience
Lettuce Entertain You Enterprises Selects UltiPro Enhance Employee Experience

Hospitality Technology Magazine · 10 Feb

Lettuce Entertain You Enterprises, a privately-held restaurant group that operates more than 130 establishments across the U.S., selected UltiPro to

Coronavirus casts shadow on hospitality industry
Coronavirus casts shadow on hospitality industry

Hotel Management · 6 Feb

With travel to and from China curtailed, U.S. hotels must wait and see how occupancy and revenue will be affected.

In Search of Hotel Excellence: The Merrion Hotel
In Search of Hotel Excellence: The Merrion Hotel

Larry Mogelonsky · 6 Feb

The Merrion Hotel in Dublin comprises four adjoined-terrace houses originally built around 1760 for wealthy Irish nobility. But nowadays you don't ha

Lightspeed Launches New Integrated Payment Capabilities in North America
Lightspeed Launches New Integrated Payment Capabilities in North America

Hospitality Technology Magazine · 6 Feb

Lightspeed Payments simplifies business management for hospitality merchants in the U.S. and retailers in Canada.

Q & A with Chef Mark Porcaro
Q & A with Chef Mark Porcaro

Golf Content Network · 4 Feb

Executive Chef Mark Porcaro has raised the bar in the area of casual and fine cuisine since arriving at The Club at New Seabury in October 2017 where

Starting a Food Business: What Technologies do you Need?
Starting a Food Business: What Technologies do you Need?

Ecole hôtelière de Lausanne (EHL) · 4 Feb

So, you're starting a food business - and you've already come up with your business plan, branding, found your location and hired your staff - but no

What Is Social Media Engagement, And Why Should You Care?
What Is Social Media Engagement, And Why Should You Care?

Hotel Speak... Talking Hotels · 3 Feb

Social media is not a one-way street. Though channels like Facebook, Twitter and Instagram give businesses a great way to broadcast messages to their

How analytics takes wine from grape to grocery
How analytics takes wine from grape to grocery

The Analytic Hospitality Executive | SAS · 3 Feb

Almost everyone enjoys a good glass of wine after a long day, but did you ever stop to wonder how the exact bottle you're looking for makes it's way

Guapo's Adds Online Ordering, Line Management Software
Guapo's Adds Online Ordering, Line Management Software

Hospitality Technology Magazine · 3 Feb

Waitbusters, LLC announced today that Guapo's, a multi-unit establishment in Northern Virginia has selected its Digital Diner software for use in its

Linx Buys Restaurant Delivery Platform Neemo
Linx Buys Restaurant Delivery Platform Neemo

Hospitality Technology Magazine · 3 Feb

The company offers delivery management solutions with products related to financial services from the fintech Linx Pay Hub.

5 Hotel Website Design Tips That Will Maximise Your Revenue in 2020
5 Hotel Website Design Tips That Will Maximise Your Revenue in 2020

Net Affinity | Conversion Optimisation for Savvy Hoteliers · 30 Jan

Your website has never been more important as direct bookings make up ground on dominant OTAs - hoorah! Hotels are putting in the work to get guests

Designing a Better Airline Lounge Experience

skift.com - Hotels · 30 Jan

Despite the investment and focus on lounges to compete for and retain premium passengers, there's a lot of thinking left on the table. Here are some

FITUR: How Spanish Hotels Can Push For Further Success

Duetto Research Blog · 28 Jan

FITUR showcased the continued momentum behind the Spanish inbound and outbound tourism product with vibrant fervour at Feria de Madrid last week.

Oracle Hospitality Connect: It's All About Driving Growth and Elevating Guest Experiences

Oracle Hospitality Check-In · 24 Jan

Unearth new revenue and elevate guest experiences. They're the priorities that drive every hotelier.So, would you be intrigued if we offered to share

What hotels need to know: the ADA and service animals
What hotels need to know: the ADA and service animals

Hotel Law Blog · 23 Jan

23 January 2020 See how JMBM's Global Hospitality Group(r) can help you. Click here for the latest articles on ADA Compliance and Defense. Over the y