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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

Globus Empowers Retail Workforce With Real-Time Messaging

Beekeeper Blog·16 April 2019
Founded in 1907, Globus is one of the most well-established retail department stores in Switzerland. Globus employs nearly 3,000 people across thirteen stores in all larger Swiss cities and earned an annual revenue of $910 million in 2015. In 2014, Globus conducted a company-wide survey and identified significant challenges in their mobile workforce communications within their retail stores and between stores and headquarters.

How to Unite Distributed Workers with a Powerful Communication Strategy

Beekeeper Blog·11 April 2019
Developing an internal communication strategy for office workers has a fairly well-established playbook, but have you considered doing the same for your frontline workers?

How to Leverage Mobile Technology for a Better Restaurant Experience

Beekeeper Blog· 9 April 2019
Running a successful restaurant takes more than delivering great service and great food. To stay truly competitive, food service executives also need to be ready, willing, and able to adapt to change to keep up with industry, and societal, trends. That means joining the digital restaurant revolution by utilizing mobile technology in their operations.

How the QBR Process Enhances ROI for Mobile Technology

Beekeeper Blog· 4 April 2019
There comes a time––after you have researched and decided on a digital communication platform, achieved a successful rollout, and enjoy solid adoption––where it’s useful (if not essential) to evaluate your communication tool. This evaluation should entail measuring and analyzing data based on prior goals and also involve new goal-setting based on the insights gleaned.

Workflow Automation for Everyone with Zapier

Beekeeper Blog· 2 April 2019
Have you been looking for an integration between Outlook Calendar and Beekeeper so you can set yourself reminders for posts? Maybe you or some of your champions are looking forward to a custom integration to make work simpler.

Mobile Operations Tools Empower USA Compression Workforce

Beekeeper Blog·28 March 2019
USA Compression is one of the United States’ largest independent, third-party providers of compression services for the oil and gas industry. The company manufactures and performs maintenance on compression equipment to ensure uninterrupted operations. Based in Austin, TX, USA Compression employs a highly-trained and dispersed workforce of field technicians and maintenance workers.

Beekeeper Serves Up Two New Marketplace Apps

Beekeeper Blog·26 March 2019
Spring is just around the corner. Here at Beekeeper, we’ve done our spring cleaning and are cooking up a couple of tasty new operational features for release later this year. But first, be our guest for some truly delicious Marketplace App-etizers!

Ensure Your Hotel Employees Adopt (and Love) New Technology

Beekeeper Blog·21 March 2019
With many industries joining the migration to mobile solutions, hotels are transitioning away from hardware-based legacy platforms. Replacing these systems with cloud-based software allows for greater flexibility. This shift makes perfect sense for the highly-dispersed and on-the-go nature of the hospitality industry.

Internal Communications Solutions for Fearless Change Management

Beekeeper Blog·14 March 2019
In business, change is inevitable. Companies evolve in any number of ways: new leadership, rapid growth, a merger, or an acquisition. In order to adapt, companies need a stabilizing force during a time of flux.

Invest in Employee Experience to Overcome Retention Hurdles

Beekeeper Blog·12 March 2019
Hotels are some of the most resilient operators in the hospitality space. However, there remains a problematic gap between where hotels are now when it comes to streamlined operations and improving employee retention, and where they could be.

Two Hotels, Two Goals, One Digital Solution

Beekeeper Blog· 5 March 2019
The most important element of the hospitality business is the guest experience. In the age of the sharing economy, hotels face increasing competition for bookings. Travelers now choose between established hotels or privately-owned accommodations through vacation rental sites.

Mobile Technology Transforms Sky Climber Renewables Operations

Beekeeper Blog· 5 March 2019
A division of Sky Climber, a 60-year-old company that specializes in delivering suspended access product and services solutions to work-at-height industries around the world, Sky Climber Renewables entered the renewable energy market in 2007. Sky Climber Renewables also develops safe and efficient solutions for wind turbine repair and maintenance.

Gather Better Workforce Feedback to Improve Workplace Culture

Beekeeper Blog·27 February 2019
A key component of any successful employee engagement strategy is understanding your employees’ needs and delivering what you can to address them. This requires leadership to actively ask for workforce feedback on the workplace. The best leaders stay attuned to their employees’ needs with frequent check-ins.

Beekeeper Teams Up With Hyphen for Enhanced Employee Surveys

Beekeeper Blog·26 February 2019
Employee surveys are an essential component of a continuous improvement company culture. How can workplace leaders create effective employee surveys that will yield the actionable data they need to make concrete changes?

Bridge the Communication Gap Between Frontline Worker Shifts

Beekeeper Blog·20 February 2019
What does the future of work look like? How can digital tools affect positive change for the digital workplace experience? At Beekeeper, we’re constantly working to re-define what these concepts and questions mean for our core end users: the world’s mobile workforce.

What's in Your Hotel Task Management Toolkit?

Beekeeper Blog·19 February 2019
Despite the prevalence of operations management software, there are many processes in the hotel industry that are still done manually. This is especially true at the front desk, where many hotels keep an MOD (Manager on Duty) log, written on paper and kept in a binder.

Mobile Communication: Where Technology Meets People

Beekeeper Blog·14 February 2019
What do today’s two billion mobile workers have in common? While the use cases may vary, the needs of the global distributed workforce remain universal. Whether in hospitality, manufacturing, retail, construction, or healthcare, to name a few, frontline workers need access to mobile communication.

Beekeeper Launches Locations For Improved Operations Management

Beekeeper Blog·13 February 2019
Digital tools are undoubtedly changing operations management for the better, streamlining the most essential processes and centralizing core resources employees need most for on-demand retrieval. Despite this increased informational availability and transparency, the challenge to have more granular workforce management capabilities remains.

Best Ways to Align Hotel Operations Across Hospitality Teams

Beekeeper Blog·12 February 2019
Creating an internal communications culture for a management company or a hotelier with multiple properties can be hard because of multiple locations and brands with their own identities. The same is true for managing hotel operations across a diversified portfolio. It can be tough to know how to blend these various cultures and brand identities on the local level while ensuring organization-wide alignment.

Create a Communication Strategy to Benchmark Your Digital Workplace

Beekeeper Blog· 7 February 2019
As more digital tools enter the workplace, organizations should pay particular attention to the actual, not promised, productivity within their workforce. According to a 2018 Deloitte study on global human capital trends, while survey responses indicated the presence of digital workplace tools are continuing to reduce the number of time-consuming in-person, text, and phone interactions, only 31% reported having an adequate communication strategy to implement them.

How to Support Alignment During Acquisition with Communication Tools

Beekeeper Blog· 5 February 2019
While a necessary part of business growth as companies scale and work to maintain competitive market share, acquisitions and mergers present a multitude of challenges. Among these challenges are maintaining workforce management, internal communications, and team productivity. Does your company have the right communication tools to emerge victorious?

The Building Blocks of a Successful Digital Strategy

Beekeeper Blog· 1 February 2019
Becoming a digital workplace is more than downloading apps, automating HR functions, or adopting communication tools. While these are core components of a digital workplace, there has to be a well-thought-out strategy to accompany adoption that benefits every level of your company. When a digital workplace is implemented as an intentional business solution it delivers results, like a high performing workforce, that makes your company more competitive.

Secure Team Messaging at Heathrow Helps Engagement Skyrocket

Beekeeper Blog·29 January 2019
As Europe’s largest airport, Heathrow is powered by a team of 6,500 employees and welcomes more than 78 million passengers every year. Home to more than 80 airlines, Heathrow’s Terminal 2 holds the title of the ‘World’s Best Airport Terminal’ and is the airport’s most sustainable––powered by 100% renewable gas and electricity.

Beekeeper Workplace App Wins 2019 OnCon HR Solutions Icon of the Year

Beekeeper Blog·24 January 2019
New year, and more new awards recognition! The inaugural OnConferences ONCON ICON Awards took place at The Gaylord Palms Resort in Orlando, FL, complete with red carpet, live music, dinner, and the awards ceremony. Celebrating top performers and leaders in the categories of marketing, human resources, and legal, nominees are voted on by leading professionals within each job function or industry.
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Boost Your Hotel's Amenities Upsell With A Messaging App

Beekeeper Blog·24 January 2019
Digital technology can customize nearly every aspect of a guest’s stay from start to finish, including room choice, extra towels, and check-out time. Given how important this digital connection is on the guest facing side, it follows that connecting your hotel workforce with a messaging app could achieve the same time-saving and connected goals.

3 Best Practices for Employee Engagement

Beekeeper Blog·22 January 2019
Recent reports cite that 87% of employees are disengaged in their workplaces. This conveys an important insight into the quality of life for the average worker, and is a wake-up call for companies to re-evaluate employee engagement with their workforce. The statistics also speak volumes about how employee disengagement impacts the global GDP. In fact, Gallup reports that disengaged employees cost companies between $450 and $550 billion annually.

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