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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

Luxury, select-service key for Hilton's LatAm growth Featured Articles·22 October 2018
With brands like Hampton, Conrad and Waldorf Astoria taking off in the Caribbean and Latin America, Hilton sees plenty of room for growth.

STR: US hotel performance for Q3 2018 Featured Articles·22 October 2018
In the third quarter of 2018, U.S. hotel occupancy dipped 0.4% to 71%, ADR rose 2.1% to $131.86 and RevPAR increased 1.7% to $93.65.

Asides, inspiration from UK's Annual Hotel Conference Featured Articles·22 October 2018
The Annual Hotel Conference is now up to its 15th year, and it is going great guns with almost 1,000 attendees—not all of whom come from London.

Charting the hotel industry's recovery after 10 years Featured Articles·22 October 2018
An analysis of nominal and real rates shows when the hotel industry’s recovery started to occur and which hotel segments saw the biggest recovery.

Identifying downturn indicators varies by discipline Featured Articles·19 October 2018
Consultants use a number of different approaches to determine whether a downturn is on the way. Here's what the seven of them incorporate into their formulas.

Consultants' take on dealing with a downturn Featured Articles·19 October 2018
Seven consultants from the International Society of Hospitality Consultants summarized the best ways to deal with any oncoming downturn.

Planning for a downturn: Prepare now or repair later Featured Articles·19 October 2018
To weather issues created by an economic slowdown, have a plan in place well in advance that is developed by management and employees, said speakers from International Society of Hospitality Consultants on a Hotel News Now/Castell Project think tank.

A look at Blackstone and why labor matters even to them Featured Articles·19 October 2018
The Blackstone Group wields its scale almost as a weapon, leaving the company poised to do things so many other companies can’t even dream of, but even they aren’t immune to macro issues like a tight labor environment.

What to do now to get your hotel ready for winter Featured Articles·18 October 2018
Hoteliers say now is the time to prepare properties for the change in seasons to ensure operations are running smoothly before the weather will turn. Here’s a look at some of their to-do lists.

US hotel results for week ending 13 October Featured Articles·18 October 2018
U.S. hotels reported occupancy dipped 0.7% to 71.9% during the week of 7-13 October. ADR increased 1.6% to $132.76 and RevPAR rose 0.8% to $95.42 during the week.

Do encumbered hotels really sell at a discount? Featured Articles·18 October 2018
Conventional wisdom suggests that hotels unencumbered by a lease or hotel management agreement will fetch a higher sale price, but research proves differently.

Interstate growth in Europe buoyed by ownership shift Featured Articles·18 October 2018
As more institutional investors look at Europe with interest, Interstate Hotels & Resorts CEO Mike Deitemeyer said he believes it opens an opportunity for his company as an established third-party manager.

Will revenue managers be ready for next downturn? Featured Articles·18 October 2018
To truly prepare for the next downturn in the economy, hotel revenue managers will have to re-examine antiquated, and baffling, logic and strategies for pricing.

Lending experts talk building costs, appetite for deals Featured Articles·17 October 2018
A panel on lending at The Lodging Conference addressed the growing cost of construction, driven by labor issues. Lenders also shared how they’re looking at new deals.

How R.D. Olson Development goes beyond the brand Featured Articles·17 October 2018
The president and CEO of R.D. Olson Development talks about how his company has become known for developing hotels beyond what brand companies require and taking them to the next level.

A time and place for sampling the competition Featured Articles·17 October 2018
As the types of lodging products proliferate, the distribution channels that sell them seem to be changing, too. And it might not always be clear to the consumer what they are purchasing.

Back-of-house design aims for staff comfort, retention Featured Articles·17 October 2018
Hoteliers recognize back-of-house spaces for employees have historically looked and felt institutionalized. Given today’s tighter labor markets, they realize that upgrading those spaces can help with employee retention.

When to limit, share or take risk in hotel development Featured Articles·16 October 2018
As costs escalate and rates and revenue plateau, the risk of development, and who shoulders it, is the subject of lively debate.

Labor, tariffs challenge hotel construction pace Featured Articles·16 October 2018
Speakers at the recent Lodging Conference say a labor-shortage-driven dearth of quality contractors and subcontractors and tariff-induced higher prices for key materials are slowing the rate of construction enough for it to be a concern in the U.S.

Positioning: Bringing brand equity to the bank Featured Articles·16 October 2018
Positioning defines the unique value your brand delivers to customers—and every business decision can contribute to or take away from your brand’s equity. A “brand equity bank account” can help fortify your brand and lead to business growth.

Investors: Distribution needs complete understanding Featured Articles·15 October 2018
While location remains the most important element of a hotel, having thorough knowledge of all distribution platforms is essential for success, according to investors speaking at The Hotel Distribution Event in London.

Cycas focuses on dual brands, extended-stay in Europe Featured Articles·15 October 2018
Amsterdam-based Cycas Hospitality has quietly grown its hotel, extended-stay and dual-branded portfolio in the United Kingdom, with a handful of mainland European assets. Now it is embarking on further expansion in the U.K., Germany and France.

2018: The year of hotel industry bans Featured Articles·15 October 2018
Hotels rightly ban certain things, and 2018 has been a stellar year for such prohibiting activity. Maybe 2019 will see hotel chains ban resort fees?

AHC Day Two: Making sense of a complicated environment Featured Articles·15 October 2018
The second day of the Annual Hotel Conference in Manchester zeroed in on efficiencies, competitive advantages and the finely tuned makeups of contracts.

Nhow Marseille's GM ties entertainment to hospitality Featured Articles·12 October 2018
Resort entertainer and TV producer may not be traditional jobs in the path to hotel GM, but for Moïse Aykanat, the skills learned in those two roles—plus a passion for people and life—have equipped him well for his GM position at the new Nhow Marseille.

How Interstate plans to grow its global portfolio Featured Articles·12 October 2018
Interstate Hotels & Resorts’ chief development officer for North America shares insights into the company’s plans to grow domestically and internationally.


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