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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

How to handle the aftermath of a hurricane (VIDEO)

National Restaurant Association (NRA)·10 October 2018
As restaurateurs and other small businesses brace for the after-effects of Hurricane Michael — the Category 4 storm currently bearing down on the Florida Panhandle, southern Georgia and southeastern Alabama — the Federal Emergency Management Agency (FEMA) is offering several videos on what to do when a hurricane affects your business.

California's Sardine Factory toasts 50th anniversary

National Restaurant Association (NRA)· 4 October 2018
The Sardine Factory, one of Monterey, California’s renowned upscale restaurants, recently celebrated 50 years in business.

Smart move: Former restaurant CEO pioneers AI startup

National Restaurant Association (NRA)· 4 October 2018
Investment and restaurant industry executive Clinton Coleman will speak on the future of AI technology at our Restaurant Innovations Summit.

Tech design expert to speak at Restaurant Innovation Summit

National Restaurant Association (NRA)· 1 October 2018
A conversational shift is happening in restaurants: We’re moving away from “hospitality vs. technology” to “hospitality enhanced by technology.” That’s sure to be one of the themes at the National Restaurant Association Restaurant Innovation Summit, Nov. 7-8 in Dallas.

Association, Winsight partner to expand industry impact

National Restaurant Association (NRA)· 1 October 2018
The National Restaurant Association and Winsight Media, publisher of several B2B business publications and owner of marketing research firm Technomic Inc., have entered into an equity partnership giving Winsight operational ownership and execution of the annual National Restaurant Association Restaurant, Hotel-Motel Show.

Recognizing the impact of Latinos on the industry

National Restaurant Association (NRA)·27 September 2018
Hispanic Heritage Month, which runs through Oct. 15, is honoring the achievements of the Latino community, and the impact its culture, and legacy have had on America. During this month-long recognition, the National Restaurant Association is reflecting on how Latinos have changed the way we cook, our culture and even how the restaurant industry does business.

Celebrating 100 years, our 2019 Show registration opens

National Restaurant Association (NRA)·27 September 2018
The countdown has begun! Registration is now open for the 100th annual National Restaurant Association Restaurant Hotel-Motel Show, May 18-21, 2019 at McCormick Place in Chicago.

6 tips to ensure proper hygiene when handling food

National Restaurant Association (NRA)·24 September 2018
During this final week of National Food Safety Month, the focus is on the vital role of food handlers in maintaining proper food safety protocols.

Diversity must be main course, industry leader says

National Restaurant Association (NRA)·21 September 2018
In recognition of Hispanic Heritage Month, we asked Gerry Fernandez, president and CEO of the MultiCultural Foodservice & Hospitality Alliance to talk about the influence of the Latino community on the restaurant industry.

Take these 3 steps to keep technology customer-safe

National Restaurant Association (NRA)·20 September 2018
As National Food Safety Month continues, we’re focusing on the responsibility restaurateurs have in making sure the technology their customers use when dining out is clean and safe to use.

Plant-based foods offer meaty alternative to diners

National Restaurant Association (NRA)·20 September 2018
Plant-based foods aren’t just for vegans or vegetarians anymore. New research from Nielsen indicates plant-based food sales have risen 20 percent over the last year and is continuing to grow. Why? Because consumers, especially millennials, want more healthful foods that leave less of an environmental impact.

After the hurricane, follow these USDA guidelines

National Restaurant Association (NRA)·14 September 2018
During and after a natural disaster, like Hurricane Florence, potential health concerns can occur. Retail and foodservice businesses may have to shut down in the event of power outages, flooding, water contamination or structural damage. Those actions could affect a foodservice operation’s food supply and cause continuing damage.

4 tips to ensure food safety during hurricanes

National Restaurant Association (NRA)·14 September 2018
As residents and business owners in the Carolinas continue to battle the effects of Hurricane Florence, the National Restaurant Association is emphasizing important procedures to follow to ensure the safety of you, your employees and customers.

It's National Food Safety Month, but these 4 supplier tips are good every day

National Restaurant Association (NRA)·13 September 2018
Whether you operate a large chain or a small independent restaurant, receiving product from suppliers is increasingly complicated. Ingredients can be sourced around the block or the world, and suppliers have different procedures for getting them to you safely. As National Food Safety Month continues, we’re examining how to keep your food supply safe.

Innovation leads farm-to-fork tech stars movement

National Restaurant Association (NRA)·12 September 2018
When you lead innovation efforts at the National Restaurant Association, becoming a mentor for the Techstars Farm to Fork initiative is pretty much a no-brainer, at least that’s how Perry Quinn sees it.

July performance index: Sales, traffic down, but outlook stable

National Restaurant Association (NRA)· 5 September 2018
The National Restaurant Association’s Restaurant Performance Index posted a moderate decline in July, the result of softer same-store sales and customer traffic, but the operator outlook for business conditions over the next six months remained stable, said Hudson Riehle, our senior vice president of research.

Former ProStart student shares lessons learned

National Restaurant Association (NRA)·28 August 2018
Ashley Owens is one of many students returning to school this fall. A student at the University of Houston, the 19-year-old has big career plans, including owning and operating her own restaurant company.

Operators look to conserve water use, survey finds

National Restaurant Association (NRA)·21 August 2018
Restaurants need water to conduct daily operations. Cooking, cleaning, dishwashing, and heating and cooling can’t be completed without it. Those activities, however, can take a toll on both the bottom line and natural resources.

The plastic straw debate bubbles to the surface

National Restaurant Association (NRA)·17 August 2018
In July, Seattle became the first major U.S. city to ban single-use plastic straws and utensils at restaurants and retail stores. Then came San Francisco, which passed an ordinance expected to take effect next year.

Food chains to explain how they reduced their waste

National Restaurant Association (NRA)·16 August 2018
Six months after introducing its Restaurant and Foodservice Food Waste Action Guides, ReFED, a nonprofit committed to reducing food waste in America, is highlighting how restaurants are minimizing their own waste creation.

June performance index up, but operator outlook softens

National Restaurant Association (NRA)·10 August 2018
The National Restaurant Association’s Restaurant Performance Index for June reported improvements in same-store sales and customer traffic, but the operator outlook for the longer-term remains softened, said Hudson Riehle, our senior vice president of research.

More restaurants are sustainable, survey says

National Restaurant Association (NRA)·10 August 2018
National Restaurant Association research has found that more restaurant and foodservice operators are integrating sustainability practices into their daily business operations. A survey of 500 restaurant owners and operators examined measures taken, challenges faced and opportunities available by operating more sustainably.

Serving shellfish? Here's 5 tips to do it safely

National Restaurant Association (NRA)· 8 August 2018
Shellfish is popular with diners year-round, and especially during summer months. It’s also high in protein and other essential nutrients, making it one of the more healthful foods your diners can order. Still, you and your staff must know how to handle this seafood properly to preempt foodborne illness outbreaks.

CEO explains importance of closing America's skills gap

National Restaurant Association (NRA)· 3 August 2018
Late last month, the National Restaurant Association signed the White House’s Pledge to America’s Workers, committing to train nearly 370,000 people seeking industry careers over the next five years.

5 tips to ward off summer foodborne illness

National Restaurant Association (NRA)· 1 August 2018
It is always important to learn and practice proper food safety techniques when handling or preparing food and that is especially true for summer. Why? Warm, moist conditions during those months create the perfect environment for foodborne illnesses, like Salmonella and E.coli, to occur.

Wages, paid leave top midterm ballot initiatives

National Restaurant Association (NRA)·31 July 2018
As we gear up for the midterm elections, the restaurant industry and other small businesses are facing critical ballot initiatives, including paid leave, minimum-wage increases and elimination of the tip credit, in three key states.


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