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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

HITEC Dubai 2018: Through the Eyes of Attendees

Hotel F&B·3h
Students Naftali Tanyongana and Ketan Redraft with the Emirates Academy of Hospitality Management (EAHM) collaborated to record and share their experiences over the course of two days at the second annual HITEC Dubai 2018 — which took place December 5–6, 2018 at the Madinat Jumeirah in Dubai, United Arab Emirates (UAE).

Winner! Casino Players Can Now Redeem Loyalty Offers Online

Hotel F&B·4h
With all the technology innovation that has happened in the casino space over the years, there was one glaring pain point casino operators could not seem to grasp: how to allow loyalty members to book their discounted and comp rooms on the casino website.

Talking Point: Can white weddings go green?

Hotel F&B·5h
Hotels and hospitality venues hoping to gain a larger slice of the £10 billion UK wedding market should be going “green” – as more and more couples, increasingly aware of environmental challenges impacting the planet, move away from a traditional white wedding day. Wedding consultant Kelly Chandler explains how.

Responding Is Crucial to Online Reputation, by ReviewPro CEO RJ Friedlander

Hotel F&B·8h
“I believe that online reputation is at the core of success in today’s digital world. And nowhere more so than in the hospitality industry, where potential guests read reviews before deciding on a place to stay, both for personal and business travel. Management responses are hugely valuable not only to the guest that wrote the review, but also to people looking to book in the future.

Ground transport CEOs to shift up a gear in 2019

Hotel F&B·10h
From Scandinavia to Switzerland, San Francisco, Sydney, Scotland and China’s tech capital Shenzhen, this year the promise of autonomous buses notched up gear. Not only was there a commitment of millions of pounds in investment, there were also numerous test runs and in some places regular services got underway.

Reflections of 2018 and Predictions for 2019, Part 1

Hotel F&B·11h
As we come to the close of 2018, we asked some of our industry peers to give us their take on the year that’s passed and to stare into the crystal ball and make predictions about the one ahead. Read on to see what travel trends they find most exciting (and boring), what they predict the biggest game changers are going to be, and their favourite travel experience so far!

Virgin Galactic reaches space, a breakthrough in space tourism

Hotel F&B·11h
History has been made and a long-anticipated dream realised on 13 December in Mojave, CA, as Virgin Galactic’s SpaceShipTwo, VSS Unity, landed from her maiden spaceflight to cheers from Richard Branson and the teams from Virgin Galactic and The Spaceship Company.

Three Basic Steps to Security

Hotel F&B·17 December 2018
When it comes to securing your hospitality business' network, make sure you’re covering the basics. As a first line of a defense, Russ Schrader, Executive Director, National Cyber Security Alliance (NCSA), advises companies “to mind the three Ps: patches, people and passwords.”

UNWTO launches first specialised hub for tourism in the Americas

Hotel F&B·17 December 2018
Unidigital is the result of the collaboration between the public and private sectors to promote innovation in tourism. It will offer services, products and training in digital transformation in order to allow the most disruptive entrepreneurs in tourism in the Americas to develop their projects. The Hub was presented as part of the UNWTO Tourism Tech Adventure Forum, held on 11-13 December 2018 in Buenos Aires, Argentina.

Ovolo chosen to manage new Melbourne CBD hotel

Hotel F&B·17 December 2018
Melbourne’s rapidly growing CBD south precinct will welcome the city’s second Ovolo hotel from 2020, with the energetic hotel brand today selected by developers to manage a new $50 million mixed-use designer hotel to be built in the area.

How Hospitality Industry Managers Can Impress, Succeed, and Keep Moving Up the Chain

Hotel F&B·16 December 2018
Whether you’re working in food service, Hotels, and accommodations, event planning, catering, tourism, or any of the dozens of great fields that fall under the hospitality industry umbrella, one thing is for certain: with some dedication to your craft, you can keep moving up the chain and find a fulfilling, long-term career. Here are some tried and true ways to help make this happen.

Fresh ways to increase your revenue over the Christmas period

Hotel F&B·16 December 2018
As hoteliers, we all know that the Christmas period is a sure fire money maker. It is always our job to increase the sales over Christmas to maximise revenue. I am sure you have your ideas, but it is easy to get stuck in the same old programs every year. I am writing this in the hope that I may inspire you with some fresh ideas to promote business over the holiday season.

Airbnb's New Acquisition and 9 Other Hospitality Trends This Week

Hotel F&B·15 December 2018
This week in hospitality, we have three stories on Airbnb's global doings. The homesharing platform acquired French company Luckey Homes, helped form a vacation rental association in Japan, and settled a lawsuit in Miami.

With Diversity in Mind, AccorHotels Wants Men and Women to RiiSE

Hotel F&B·15 December 2018
AccorHotels’ signature tagline, “Feel Welcome,” applies not only to its guests, but employees as well. The global hotel brand has launched RiiSE, the new identity of the group’s international network to promote diversity.

YHS is proud to collaborate with like-minded Portugal's Future Hoteliers Summit

Hotel F&B·15 December 2018
Organized by Terra International, Lda, the 4th Edition of Portugal’s Future Hoteliers Summit (PFHS) was held on 17 & 18 November 2018 at Monte da Quinta Resort in Faro.

What LVMH's Belmond Buy Means for the Future of Luxury Travel

Hotel F&B·14 December 2018
LVMH might not have been the most obvious of suitors for Belmond's luxury assets, but now that it's close to owning them, it's a deal that makes a lot of sense in this post-experience economy still contending with the concept of new luxury.

NRA Survey: Craft, Artisan, and Locally Produced Beverages to Lead Beverage Trends in 2019

Hotel F&B·14 December 2018
Beverages are going to make a splash in 2019 according to early results from the National Restaurant Association’s annual What’s Hot survey. Craft, artisan, and locally produced beverages, such as wines and spirits, are on tap as the industry’s number one alcoholic beverage trend next year, the Association’s survey found.

Paramount Lodging Advisors Successfully Completes another Iowa Transaction with the Sale of the Holiday Inn Express (Collins Rd.) in Cedar Rapids, IA

Hotel F&B·14 December 2018
Paramount Lodging Advisors (PLA) has successfully executed the transaction of the 83-room Holiday Inn Express (Collins Rd.) in Cedar Rapids, IA. Managing Director Adam Montufar and Associates Lindsey White and Beau Mullenix represented the seller in the sale.

The Lovat, Loch Ness: joined up thinking on reducing carbon

Hotel F&B·14 December 2018
This Best Practice Case Study comes from a remote and beautiful part of Scotland where the hoteliers have thought really hard about their carbon emissions and are reducing them in a variety of ways at The Lovat.

Alitalia Reports Corporate Business Gains in 2018

Hotel F&B·14 December 2018
As Alitalia, which is wading through bankruptcy and courting buyers, waits to see how its long-term future will look, it has turned to corporate travel as one of the key factors of its turnaround.

The Importance of Understanding the Profit and Loss Statements.

Hotel F&B·14 December 2018
As CEO of a hotel management company that has generated over €190 million in the last year, I can tell you how important it is to control every detail of your business’s finances, both on the revenue and cost side.

Bloom Intelligence Launches Automated Marketing Feature

Hotel F&B·14 December 2018
Bloom Intelligence, a provider of WiFi marketing and location analytics, launched an automated marketing feature that will allow small business and restaurant marketers to segment and target specific audiences like never before. Using passive progressive profiling, Bloom creates detailed customer profiles that include names, phone numbers, emails, demographics and behavior data, which can be filtered and added to segmented email marketing lists that automatically update with any new customers that meet the list criteria.

Efficient Yielding Strategies Drive Big Gains for Coast Hotels

Hotel F&B·14 December 2018
Hotel market demand is changing rapidly across the Pacific Northwest, and boutique owner-operator Coast Hotels wanted to make sure they were getting their fair share.

Hotelogix helps Bali's Umasari Rice Terrace Villa

Hotel F&B·14 December 2018
Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and successful use of its PMS has helped Bali’s Umasari Rice Terrace Villa to generate 20% more revenue that comprises a 10% increase in direct bookings. This boutique hotel is a part of Agata Hospitality, Indonesia.

Why We Need to Build Trust in Hospitality as a Real Career Choice

Hotel F&B·14 December 2018
With tourist arrivals shattering records in Australia, you could do worse than a career in hospitality: If you’re the right kind of person, there might just be nothing better.

Bach Suites Saigon: first member of Design Hotelstm in Vietnam

Hotel F&B·13 December 2018
Bach Suites Saigon is a contemporary homage to the French colonial Vietnam of yesterday and the modernism of today. This rare boutique bolthole in Saigon is an intimate 29-room, seven-suite property that echoes the elegant style of the neighborhood. Located on Turtle Lake, a famous city roundabout and favorite hangout among urban locals, the hotel is within walking distance of many historical sites including Notre Dame Cathedral and the former Presidential Palace, making Bach Suites a perfect gateway for authentic Southeast Asian experiences.


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