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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

Pebblebrook Hotel Trust Completes Sale of the Liaison Capitol Hill

Hotel Online·15 February 2019
Pebblebrook Hotel Trust (NYSE: PEB) (the “Company”) today announced that it has closed on the sale of the 343-room, Liaison Capitol Hill in Washington, D.C. for $111.0 million.

The Art and Science of Hotel Brand Valuation

Hotel Online·15 February 2019
Businesses are frequently valued using one or more established approaches across industries and sectors. Their replacement cost, income generation ability and/or comparable sales of similar businesses usually form the basis of such valuations. However, in most cases, a business value using the approaches mentioned herein is largely determined for tangible assets, as they have been regarded as the main source of value creation.

Promising Food Trends for 2019

Hotel Online·14 February 2019
Your hotel or resort recommends local dining, stocks popular snacks and hosts an in-house restaurant. With shifts in how people choose food and prefer to be served, evaluating guests' needs and desires is crucial in the hospitality industry.

Sandpiper Lodging Trust Acquires Four WoodSpring Suites Hotels From Wills Capital Partners

Hotel Online·14 February 2019
Sandpiper Lodging Trust (SLT) is pleased to announce its acquisition of four WoodSpring Suites™ Hotels from Wills Capital Partners, LP (WCP). Three of the properties are located in Texas including: Austin, San Antonio and Odessa and one in Clarksville, Tenn.

MacArthur Place to Streamline and Standardize Operations With Knowcross

Hotel Online·14 February 2019
KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by MacArthur Place Hotel & Spa, Sonoma Valley, to help increase back-of-the-house efficiencies and enhance service delivery quality. The property is the latest to join Knowcross’ increasing clientele in the US.

Toe in the Sand for 70 Years: Outrigger's Transition To Outrigger Hospitality Group

Hotel Online·14 February 2019
Since becoming president and CEO of Outrigger Hotels and Resorts last spring, Jeff Wagoner has focused on growing the 70-year-old Hawaii-based company while maintaining the “toes in the sand” identity of its premier beach brand, Outrigger. The company’s latest move, which it announced in late January, is its transition to Outrigger Hospitality Group.

How innovation opens doors to remain relevant in hospitality

Hotel Online·14 February 2019
Two professors in innovation and entrepreneurship from the Glion Institute of Higher Education outline some of the current trends shaping the hospitality industry.

Indian Wells To Become Trendy Coachella Destination With A Delano Hotel And Residences

Hotel Online·14 February 2019
The SBE Group is expanding its famed Delano brand into the California desert, with ambitious plans to open a new Delano Hotel in the Coachella Valley. Scheduled to open in 2022, the stunning Delano Hotel & Residences in Indian Wells will include 154 hotel rooms and 59 condos.

How to Get More Positive Reviews for Your Hotel

Hotel Online·14 February 2019
Regardless if it is Google, Trip Advisor or a host of other websites, one of the major influencers to getting to the top of the search results is the hotel review rating and this is why developing a review strategy is something every marketing team of every hotel should be fully engaged in.

RAR Hospitality Assumes Management of Wave Hotel, Crimson Hotel and Stay Tucson Inn and Suites

Hotel Online·13 February 2019
San Diego–February 12, 2019— RAR Hospitality, leading hotel management firm announced today that the company has taken over management of Wave Hotel and Crimson Hotel in Manhattan Beach of Los Angeles County and Stay Tucson Inn and Suites, furthering RAR’s California coast and Arizona expansion. With the added independent properties, RAR’s hotel portfolio includes over 20 properties ranging from full-service to select-service hotels and boutique properties in Southern California, Arizona, and Colorado.

The Hotel Amenities Travelers Really Want

Hotel Online·13 February 2019
In the hospitality industry, there seems to be a disconnect between what hotels think guests want, what guests think they want and what they actually use. Because people are expecting services they're used to, some amenities aren't as novel as they once were, while others go unused.

Shutters on the Beach and Hotel Casa del Mar Join Preferred Hotels & Resorts

Hotel Online·13 February 2019
Preferred Hotels & Resorts, the world’s largest global provider of sales, marketing, and distribution services to independent luxury hotels, is proud to announce that two of the most celebrated hotels along the United States’ Pacific Coast – Shutters on the Beach and Hotel Casa del Mar – have joined its brand portfolio as the newest experiences within its esteemed Legend Collection.

The Hidden Benefits of Tasting Events

Hotel Online·13 February 2019
Finding myself away at a mountain resort for a food and wine festival last year, it was the perfect opportunity to not only participate in a wine tasting conducted by a vintner from a prominent Oregon winery as well as reflect upon the staying power of these types of events.

RLH Corporation Finished 2018 With 167 New Franchise Agreements

Hotel Online·13 February 2019
RLH Corporation (NYSE:RLH) announced today it has achieved a record 167 executed hotel franchise agreements in 2018. Specifically, the Company signed 37 mid and upscale hotels and 130 select service hotels in addition to acquiring over 350 select service franchise agreements with the acquisition of Knights Inn. RLH Corporation now encompasses over 85,500 rooms an increase of 24% from 2017 and upscale brands now comprise 8% of the Company’s hotels.

Tourism Tidbits: Working with Meeting & Convention Planners

Hotel Online·12 February 2019
Meeting & Convention Planners (MCPs) play a vital part of the tourism industry. Not only do they often decide what community will receive a lucrative convention but their opinions also matter in the way a community is perceived and as such they act as part of a community’s unofficial marketing team.

Snow King Resort Hotel in Jackson, Wyoming, Purchased by KDG Capital

Hotel Online·12 February 2019
KDG Capital, a Florida-based real estate private equity firm, has purchased the Snow King Resort Hotel in Jackson, Wyoming. BENCHMARK®, a global hospitality company, will continue to operate and market the 230-room property, located at the foot of Snow King Mountain in the Grand Teton mountains, just minutes from the center of Jackson Hole, Wyoming. KDG plans to invest $5 million in capital improvements to the property. Snow King Resort Hotel is part of Benchmark’s signature Benchmark Resorts & Hotels brand.

Survey: More Travel Equals More Breakfast

Hotel Online·12 February 2019
A new survey from the Hyatt Place brand has found that the more people spend their time away from home, the more likely it is that they will eat the proverbial “most important meal of the day.”

How to 'Marie Kondo' your digital marketing strategy

Hotel Online·12 February 2019
It’s easy to say at this time of the year that we need to review and update our digital marketing strategies. It’s harder than we think though to get started. Here's how apply the KonMari method to our digital marketing strategy.

US travel and hospitality industry trends for 2019

Hotel Online·12 February 2019
A strong economy, rising global consumer purchasing power, and digital innovation have all fueled record growth in the travel and hospitality industry. But there are still several challenges that could throw the industry off course in 2019. What are the biggest trends likely to shape hospitality, airlines, cruises, and ground transportation in the year ahead?

Music is Playing a Much Bigger Role in Branding These Days

Hotel Online·12 February 2019
Leading upscale hotel brands are finding few things work as well as music when it comes to connecting with today’s traveler.

Europe's Great Hotels sees great opportunity in the U.S.

Hotel Online·11 February 2019
As branded hotels look to attract travelers who want unique experiences, sales-and-marketing representation companies are finding innovative ways to market destinations to new demographics.

Martech news roundup: Databricks and Gong.io funding, Twitter earnings, new Facebook Ads segments

Hotel Online·11 February 2019
Databricks raises $250M (at a $2.75B valuation) for their unified analytics platform. Gong.io raises $40M for voice recognition tech in CRMs. Twitter released their Q4 2018 earnings reports. They’re now tracking monetized daily active users (mDAUs) over monthly active users. Facebook Ads now lets you target household incomes based on US ZIP code averages.

Avantgarde Hospitality Acquires The Ivy Boutique Hotel in Chicago, Illinois

Hotel Online·11 February 2019
Avantgarde Hospitality LLC, a privately held hospitality investment firm, announced today the acquisition of the stylish Ivy Boutique Hotel, 233 E. Ontario Street in Chicago, Illinois, establishing its presence in the downtown area. The Ivy Boutique Hotel joins a roster of 4 Chicago hotels currently owned by the sponsors, broughtonHOTELS, who has been operating the property for the past year and introduced the Seller to Avantgarde. This brings the collaboration to 4 projects with broughtonHOTELS mid-west regional office based in Chicago.

Kingwood International Resorts Acquires Reunion Resort in Central Florida

Hotel Online·11 February 2019
Kingwood International Resorts has purchased the AAA Four Diamond-rated Reunion Resort, located on 2,300 lush acres in Central Florida, just minutes from Walt Disney World theme parks. Specializing in golf-centered clubs and resorts, Atlanta-based Kingwood International currently owns and operates Kingwood Country Club & Golf Resort and Achasta Golf Resort community, both in North Georgia, and the eco-friendly Plantation on Crystal River in Central West Florida. The purchase of Reunion Resort from real estate investment firm Lubert Adler was finalized Friday, Feb. 8.

Park Hotels & Resorts Inc. Completes Sale of Pointe Hilton Squaw Peak Resort for $51.4 Million

Hotel Online·11 February 2019
Park Hotels & Resorts Inc. (“Park”) (NYSE:PK) today announced that it has closed on the sale of the 563-room Pointe Hilton Squaw Peak Resort (the “Hotel”) located in Phoenix, AZ, for gross proceeds of $51.4 million, or $91,200 per key before customary closing costs.

Hotels Transform Dining Options for Time-Pressed Travelers

Hotel Online·11 February 2019
One challenge frequent travelers have to deal with is figuring out how they'll eat while they're on a trip. Whether they're away on a family vacation or a work trip, at some point they'll need to eat and head out to their next stop. It's something that's easier to solve while out in a city that could have a fast food joint right around the corner, but then there are the moments where fast food doesn't work. Guests might realize they've become hungry once it's late at night and they've already settled into their room.

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