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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

From Gridiron to Coffee Grinder, Aggie Defensive Back / NFL Pick Floyd Raven Brings "Last Shot Xpresso Coffee" to Doug Pitcock '49 Texas A&M Hotel and Conference Center

Hotel Online·22 October 2018
College Station, Texas, October 2018 … From the legendary playing fields of Aggieland to the NFL and back again, defensive back, former Texas A&M student, NFL player and coffee magnate Floyd Raven has come full circle. At age 25, the young entrepreneur has kicked off the latest outpost of his coffee company, Last Shot Xpresso at the new Doug Pitcock ’49 Texas A&M Hotel and Conference Center (, that opened recently on the Texas A&M campus.

The Benefits of Integrating Travel & Meetings Management

Hotel Online·22 October 2018
Many travel managers now find themselves tasked with managing meetings. On its face, this makes complete sense. After all, they are both travel related, many of the suppliers are the same, they both use similar technologies and require similar processes for looking, booking, traveling, paying and expensing.

HVS Market Pulse: Sacramento, CA

Hotel Online·22 October 2018
The Sacramento metropolitan area includes seven counties in California: Sacramento, Yolo, El Dorado, Placer, Sutter, Yuba, and Nevada. The area is home to a wide variety of higher-education institutions, including two major public universities, many private and community colleges, and vocational schools. Healthcare is also an important component of the economy, with organizations including Kaiser Permanente, Sutter Health, Vision Service Plan, Catholic Healthcare West, and the Sacramento VA Medical Center. In addition, the UC Davis Medical Center, a world-renowned research hospital, is in Sacramento.

A New Trend Taking Off: "Unairports"

Hotel Online·19 October 2018
Missed your plane? Cancelled flight? Airport hotels used to be where you might stay overnight for a short walk to get another plane the next day. No more. These days if you happen to be in Los Angeles, you might appreciate a good morning greeting by “Sir Hyatt.” He’s the Hyatt Regency’s registered therapy dog for anxiety. He is said to make “travel-related stress melt away.”

Silver Reef Casino to Implement KEYPR's Guest Experience and Management Platform

Hotel Online·18 October 2018
KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system will soon deploy at Silver Reef Casino in Ferndale, Washington.

McWHINNEY Purchases California's 149-Room Hyatt House Irvine/John Wayne Airport

Hotel Online·18 October 2018
McWHINNEY – a Colorado-based premier real estate investor and developer with expertise in hospitality, mixed-use, commercial and multi-family assets – has purchased the Hyatt House Irvine/John Wayne Airport in Irvine, California.

Driftwood Acquisitions & Development Acquires Florida's 290-Room Crowne Plaza Melbourne Oceanfront

Hotel Online·18 October 2018
Driftwood Acquisitions and Development (DAD) – a privately held investment firm specializing in the acquisition and development of quality hotel assets – today announced its purchase of the 290-room Crowne Plaza Melbourne Oceanfront in Melbourne, Florida. The hotel recently completed a full renovation that addressed areas impacted by Hurricane Irma. The hotel will be managed by Driftwood Hospitality Management (DHM).

Disaster-Related Hotel Business Loss Recovery - Unique Challenges

Hotel Online·18 October 2018
Hurricanes Michael and Florence are both gone, but the extent of their destruction is now coming into clearer focus.

The Salisbury Hotel becomes first NGO to choose IDeaS G3 RMS to enhance performance

Hotel Online·18 October 2018
IDeaS Revenue Solutions announced that the YMCA of Hong Kong had implemented IDeaS’ flagship G3 Revenue Management System (IDeaS G3 RMS) to enhance rate performance and support revenue growth at their upmarket hotel property, The Salisbury.

WiT Singapore 2018: Split fights all the way to the top to nab WiT Startup of the Year award

Hotel Online·18 October 2018
Split, with its brand proposition built around instalment payments for travel, fought all the way through three rounds of judging and finished Startup of the Year at this year’s WiT Startup Pitch.

8 Steps to Change the Issues Around Plastic - Part 1

Hotel Online·18 October 2018
What companies can learn from the success of the plastics campaigns: The campaigns against non-recyclable, single use plastic have been incredibly successful, and their momentum continues.

Instagram ad spend is increasing: How does it affect your strategy?

Hotel Online·17 October 2018
Instagram is becoming more popular and brands more willing to up spend on the platform. Here's what to know before adjusting your Instagram ad spend.

Ares Management, SMW Hospitality & Trinity Investments Sell Ritz-Carlton, Kapalua in Maui to Blackstone Real Estate Partners

Hotel Online·17 October 2018
A joint venture among funds managed by the Real Estate Group of Ares Management, L.P. (NYSE:ARES), SMW Hospitality LLC (a joint venture between affiliates of Square Mile Capital Management LLC (“Square Mile Capital”) and Wafra Inc.), and Trinity Real Estate Investments LLC, today announced the sale of The Ritz-Carlton, Kapalua in Maui, Hawaii, to Blackstone Real Estate Partners, an affiliate of Blackstone Group (NYSE:BX).

Adjusting to a Hotel Labor Shortage

Hotel Online·17 October 2018
Not necessarily specific to the hospitality industry and certainly not applicable to every geographic territory, but there appears to be a rising labor shortage that will come to affect all manner of jobs in a hotel workplace.

GCC Countrywide Hotel Performance Indicators

Hotel Online·16 October 2018
GCC countries have supported and grown inbound tourism in the last 15-20 years. The GCC region continues to drive growth and investment opportunities and HVS remain confident that accommodated room night demand will grow despite the aggressive development pipeline.

Nobody Asked Me, But... No. 203: Hotel History: The Skirvin Hotel, Oklahoma City, Oklahoma (225 Rooms)

Hotel Online·16 October 2018
The Skirvin Hilton Hotel is Oklahoma City’s oldest hotel. It was built by William Balser Skirvin, a native of Michigan who made his fortune in Texas land development and oil. In 1906, Skirvin and his family (including his daughter Pearl who would later become Perle Mesta, ambassador to Luxemborg and a famous Washington hostess) moved to Oklahoma City.

CEO of iVvy Lauren Hall Talks Groups and Event Technology and Making the RFP a Thing of the Past

Hotel Online·16 October 2018
The events and meeting segment of the hospitality industry has come a long way in the last few years. With the rapid progression and disruption of mobile and consumer-centric technology changing the way in which hotels approach their business, the rise of group booking technology appears to be the last piece of the puzzle to fall into place. And if there is anyone who knows a thing (or many) about the long-awaited revolution of the events booking process, it’s Lauren Hall, the CEO of iVvy.

Hyatt Regency Riyadh Olaya to Deploy Mobile Entry Solution Using ASSA ABLOY Lock Solution

Hotel Online·16 October 2018
ASSA ABLOY Hospitality, provider of advanced security solutions for the hotel industry, has completed its implementation of Mobile Entry functionality at Hyatt Regency Riyadh Olaya, a luxury full service property located in Riyadh, Saudi Arabia. One of the first properties in Saudi Arabia to provide its guests with mobile entry functionality, Hyatt Regency Riyadh Olaya is also among the first participants in a global program by the Hyatt Hotels Corporation that aims to implement mobile entry technology at all properties by 2020.

Four Things That Got People Talking at Expo Real

Hotel Online·15 October 2018
Whether it’s new technologies changing how we work, economic policy decisions changing the investment landscape or fresh ways of looking at old business models, Europe’s real estate isn’t short of disruptive forces right now.

Columbia Sussex Completes Renovation of the Melville Marriott Long Island

Hotel Online·15 October 2018
Columbia Sussex, one of the largest Marriott franchisees in the country, is in the midst of an aggressive renovation program to at least nine of its Marriott owned and operated properties. Most recently, it completed a multi- million dollar renovation to one of Long Island’s landmark hotels, the Melville Marriott Long Island, which has hosted Fortune 500 executives, athletes competing at the nearby sporting venues, to large conventions and conferences.

The National Conference Center Wins Two Prestigious Industry Awards

Hotel Online·15 October 2018
The National Conference Center, the award-winning property in Leesburg, Virginia, has been voted a “2018 Platinum Choice Award” winner by Smart Meetings magazine, a premier meeting industry publication. Simultaneously, Meetings Today magazine, a leading industry publication, has awarded The National with the “Best Of Award” for top quality service, meeting space, rooms and amenities.

Woodbine Legacy Investments Acquires 375-Room Doubletree by Hilton Los Angeles - Westside for $151.5 Million

Hotel Online·15 October 2018
Woodbine Legacy Investments (WLI) purchased the 375-room DoubleTree by Hilton Hotel Los Angeles - Westside and an adjacent entitled 2.2-acre development parcel from The Carlyle Group for $151.5 million. The broker for the transaction was Eastdil Secured. The purchase of the DoubleTree LA – Westside marks the third acquisition for WLI, a private real estate fund created and managed by Woodbine Development Corporation.

The Future of Revenue Management Is Not What It Used to Be

Hotel Online·11 October 2018
Not too long ago we thought the future of Revenue Management would be more data; faster processing capability; more revenue streams optimized; and more properties managed by one revenue professional. Now that the second decade of the 21st century is nearing its final year we can see that the “more” and “faster” will give way to something slightly different.

Union Investment Acquires 304-Room Dual-Branded Hyatt House and Hyatt Place in Charleston, South Carolina

Hotel Online·11 October 2018
Union Investment has acquired a further hotel property in the US. Opened in 2015, the property is located on King Street in the historical city centre of Charleston, South Carolina, one of the most popular travel destinations in the United States. The property comprises a modern Hyatt House apartment-style hotel, designed for extended-stay guests, and a Hyatt Place hotel, a brand in the premium segment.

Driftwood Acquisitions & Development to Introduce Margaritaville Lake Resort, Lake of the Ozarks

Hotel Online·11 October 2018
New details were revealed today surrounding the introduction of a Margaritaville Resort to the shores of Lake of the Ozarks in Osage Beach, Mo. This new lakeside retreat, the first of its kind for Margaritaville, will feature renovated guestrooms, an exterior refresh and several new dining concepts. Upon completion of a phased renovation program in spring 2019, the property will be named Margaritaville Lake Resort, Lake of the Ozarks.

Avison Young Hospitality Group Discusses Recent Contracts

Hotel Online·11 October 2018
Avison Young Hospitality Group announced today that it has contracted on 12 separate hotel sales over the past several weeks. The properties include three full-service Marriott hotels. The sales also include seven select service hotels that include, three Marriott-branded assets, three Hilton-branded assets, and one Hyatt-branded asset. In addition, the firm has contracted for a historic hotel on the New England coast and a resort hotel and golf course in the north central US.


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