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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

Anu Saxena: Transforming Hilton's Global Procurement Division

Lodging Magazine·7h
As Senior Vice President and Global Head for Hilton Supply Management (HSM), Anu Saxena leads the global procurement of over $5 billion in more than 90 countries with more than 2,000 global suppliers. Saxena recently discussed with LODGING how her love of travel, a job at Ohio State University’s office of information technology, and a Big 4 consulting career led her to Hilton and an industry she loves, as well as her plans for what she calls “HSM 2.0.”

Defining the 2019 Hotel Lobby

Lodging Magazine·7h
In today’s experience-driven world, one size no longer fits all. Guests want hotels to pay close attention to their individual needs and desires. To create a truly customized stay, hoteliers must first consider what a hotel isn’t: A hotel isn’t simply a resting place where tourists leave their bags before a day of sightseeing. Instead, a hotel is a place of work, play, community, and refuge, and its design and accommodations should reflect this.

15 Ways Hotels Are Celebrating the Holidays With Guests

Lodging Magazine·14 December 2018
As the holiday season goes into full swing, hotels are rolling out special programming, packages, and amenities to help their guests enjoy the spirit of the season and prepare for the coming New Year. From seasonal cocktails to special events, read about 15 ways that hotels in the United States are preparing their properties for the holiday season.

Checking In With Javier Coll of Apple Leisure Group

Lodging Magazine·14 December 2018
Spanish-born Javier Coll is executive vice president and chief strategy officer of Apple Leisure Group (ALG); he is also co-founder of the group’s luxury resort brand management company, AMResorts, and its elite benefits program, Unlimited Vacation Club (UVC). As he told LODGING, Coll had never even heard of an “all-inclusive” hotel when he first entered the business, yet, now, with 25 years in the international hospitality industry behind him—17 with AMResorts—Coll is responsible for the growth, development, mergers, and acquisitions of this multifaceted enterprise.

The Room Key: Responding To a Crisis

Lodging Magazine·14 December 2018
Fortune favors the prepared, so when the worst happens at your hotel, the best defense is having a plan. Hoteliers need to be able to anticipate crises, from fires to active shooters to cyber threats. Have drills so everyone knows what to do and where to go. Call your local police department to arrange for active shooter training and if you don’t have a cybersecurity group, get one, immediately. This minimizes damage upfront.

AAA: The Top 10 Year-End Travel Destinations for 2018

Lodging Magazine·14 December 2018
AAA is forecasting that more than one-third of Americans will travel to destinations in and outside the United States this holiday season. The record-breaking number of 112.5 million travelers is a 4.4 percent increase over last year and the most since AAA has been tracking holiday travel, a period defined this year as Saturday, December 22 through Tuesday, January 1, 2019.

A Record 112.5 Million Will Travel This Holiday Season, Says AAA

Lodging Magazine·13 December 2018
AAA forecasts that more than one-third of Americans will travel this holiday season. The record-breaking 112.5 million travelers taking to the nation’s runways, roads, and rails for the year-end holidays represents a 4.4 percent increase over last year and the most since AAA has been tracking holiday travel. For the more than 102 million people who will pack up their cars for a holiday road trip, INRIX, a global mobility analytics company, predicts travel times in the most congested cities in the U.S. could be as much as four times longer than a normal trip.

Creating the Future at RLH Corporation's 2018 Conference

Lodging Magazine·13 December 2018
On Monday, approximately 1,000 RLH Corporation franchisees gathered at the Mirage in Las Vegas for the company’s 2018 Conference. This three-day event encompassed educational sessions, opportunities to network with colleagues, and, perhaps most enticing, access to the leadership steering RLH Corporation as it continues its asset-light direction.

Mainsail Expands Franchise Agreement with Oakwood

Lodging Magazine·13 December 2018
Mainsail Lodging & Development, a Tampa-based hospitality company, recently announced it is expanding its franchise agreement with Oakwood to exclusively manage the Georgia and Tennessee markets. In addition to these new markets, Mainsail will continue to manage the Oakwood and ExecuStay brands across Alabama and Florida, where it has been an Oakwood franchisee since 2013. Oakwood will continue to manage both of its branded properties in the Carolinas.

U.S. Travel Is Up This Holiday Season, According To Allianz Global Assistance Data

Lodging Magazine·12 December 2018
According to Allianz Global Assistance’s 2018 Top Holiday Destinations Report, U.S. travel increased 15 percent this holiday season over last year. New York City and Cancun continue to reign as the most popular domestic and international destinations.

Interstate To Manage Three Additional Salt Lake City Hotels

Lodging Magazine·12 December 2018
Interstate Hotels & Resorts recently added three new premium-branded hotels to its growing portfolio: the Courtyard by Marriott Salt Lake City Downtown, Hyatt House Salt Lake City/Downtown, and Fairfield Inn & Suites by Marriott Salt Lake City Downtown in Salt Lake City, Utah.

McNeill Hotel Investors Acquires Hilton Garden Inn Beaverton

Lodging Magazine·12 December 2018
McNeill Hotel Investors recently acquired the four-story, 150-room Hilton Garden Inn Beaverton. The property is located adjacent to Highway 26/Sunset Corridor, which is directly within the “Silicon Forest” of Beaverton, Oregon.

The Trend Toward Mixed-Use Properties

Lodging Magazine·12 December 2018
Since Scott Gale founded Ventus Group in 2006, he has acquired and/or consulted on a broad array of properties, including residential, mixed-use, and commercial projects throughout the Western United States. But, since 2014, the Ventus president has been completely devoted to just one: the Fig, a 4.4-acre, multi-use project at Figureoa Street near the University of Southern California. While speaking to LODGING, Gale discussed the trend toward mixed-use development in general, as well as this massive undertaking, which will include hotel, residential, and retail spaces.

Social Media Hits and Misses

Lodging Magazine·11 December 2018
Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single photo has the power to transport, inform, and inspire travel decisions, just as a travel agent, family member’s slide show, or folded brochure did years ago.

Four Companies Innovating Hotel F&B in 2018

Lodging Magazine·11 December 2018
A multi-faceted industry, there are more opportunities in hospitality to innovate, disrupt, and generally shake things up than in other business arenas. Innovating is exactly what hospitality leaders love to do. They incorporate new technologies in surprising ways, create inventive new processes and procedures, and break new ground wherever they go. LODGING recently turned the spotlight on more than a dozen executives and companies making a unique mark on the industry and influencing the course of its future. Below are four innovators in the hotel F&B space.

Five F&B Venue Trends Hotels Can Expect to See in 2019

Lodging Magazine·10 December 2018
Following trends can be complicated, especially in the hospitality market with countless brands and varying levels of service choices. With that said, one group of hotel guests is primarily driving today’s changes in the industry. Hotel properties are working quickly to respond to the needs of these guests, including with their F&B offerings as well as throughout the property itself.

Fodor's Travel Revives List of the 100 Most Incredible Hotels

Lodging Magazine· 7 December 2018
Fodor’s Travel has revived Fodor’s Finest: The 100 Most Incredible Hotels in the World, its definitive list of the best hotels in the world.

Norfolk Waterside Marriott Begins Next Phase of Renovation

Lodging Magazine· 7 December 2018
On the heels of updates to its two restaurants—Shula’s 347 Grill and The Dining Room—the Norfolk Waterside Marriott is in the early stages of a three-year plan to bring new life and bookings to its convention destination. Originally completed in 1991, the 24-floor building is currently under renovation with updates taking place from the lobby to the penthouse suites, creating a more architectural, clean, and modern aesthetic.

Creating a Path Toward a Formal Education for Hotel Employees

Lodging Magazine· 7 December 2018
Due to the hotel industry’s fast pace and its opportunities for rapid career advancement, many hospitality professionals find themselves without a formal education beyond high school or a little bit of college. While these employees are able to grow in their careers, there are still opportunities that would be more easily attained with the expertise that comes from formal coursework.

The Room Key: Transitioning Staff To a New Revenue Management System

Lodging Magazine· 7 December 2018
I have decided to move my property to a new revenue management system (RMS). How can I make sure my team is on board with the switch? Do you have any tips for training them on the new system?

Benchmark To Eliminate Single-Use Plastics

Lodging Magazine· 5 December 2018
Benchmark announced plans to reduce its use of plastics in all 80 of its luxury hotels, resorts, and conference centers starting in 2019. The project, Single Use Plastic Reduction, will combine technology, policies and procedures, the introduction of sustainable products, and a messaging program to educate hotel staff and guests as to the importance of the initiative.

Driftwood Enters Atlanta Market With Three-Hotel Acquisition

Lodging Magazine· 5 December 2018
Driftwood Acquisitions and Development (DAD), a privately held investment firm specializing in the acquisition and development of quality hotel assets, announced its entry into the Atlanta market with the acquisition of three Marriott-flagged properties as part of a six-property Marriott select-service portfolio.

Hilton Garden Inn and Hampton Expand Partnership with Clean the World

Lodging Magazine· 5 December 2018
In honor of National Handwashing Awareness Week, Hilton Garden Inn and Hampton by Hilton announced a partnership with Clean the World, the world’s largest organization to recycle hotel soap and bath amenities. Furthering Hilton’s 2030 target to send zero soap to landfill, Hilton Garden Inn and Hampton by Hilton commit to supporting Clean the World by providing recycled hygiene products.

Verdical: Bringing the Farm to the Hotel

Lodging Magazine· 5 December 2018
As the farm-to-table movement continues to evolve, hotels and restaurants are looking for ways for their chefs—and, by extension, their guests—to get closer and more familiar with their food and its sources. This is what inspired the minds behind Verdical, a technology-based platform that empowers food service providers to grow all of their own greens and herbs in a very small footprint. Verdical worked with engineers from TE Connectivity, a global technology company that designs and manufactures connectivity and sensor products for harsh environments, to design needed sensors, lighting, and connectivity that “eliminates the distance between farm and fork.”

Hyatt Completes Two Roads Hospitality Acquisition

Lodging Magazine· 4 December 2018
Hyatt Hotels Corporation has completed the previously announced acquisition of Two Roads Hospitality, a lifestyle hotel management company with a collection of brands, properties, and a global development pipeline.

WalletHub Names Best Hotel Loyalty Programs of 2018

Lodging Magazine· 4 December 2018
WalletHub has released its 2018 Hotel Rewards Report evaluating loyalty programs at the 10 largest U.S. hotel chains. The personal finance website compared 21 key metrics—such as the average value of a point, point expiration policies, and the volatility of award-night pricing—to determine the best hotel rewards programs.

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