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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

European hotel companies oppose Cuba restrictions

Hotel F&B Observer·23 April 2019
Last week, the Trump administration stepped up its crackdowns on trade with Cuba, Nicaragua and Venezuela, rolling back Obama-administration policies and issuing new restrictions and sanctions against the three countries.

Foreclosed Lucky Dragon casino hotel bought for $36M

Hotel F&B Observer·23 April 2019
Snow Covered Capital has sold the closed Lucky Dragon Hotel and Casino in Las Vegas for $36 million, according to CasinoNewsDaily. The San Francisco developer sealed the deal with Don Ahern, the chairman of the board and CEO of construction equipment company Ahern Rentals.

Report: New York Is Most Expensive City for Business Travel

Hotel F&B Observer·23 April 2019
New York is the most expensive location in the world for business travel, according to a report by management consultant firm ECA International. New York is the only location in the world to rank higher for business travel costs than Geneva, with a trip to the Big Apple costing $799 a day on average.

Educating Your Hotel Staff on Signs of a Bed Bug Infestation

Hotel F&B Observer·23 April 2019
Bed bugs have been a pest of significance for literally thousands of years. Within the last 10 years, however, they have become a major challenge for hoteliers across the country. This nocturnal parasite feeds on the blood of humans, causing itchy bites and irritation to victims. Further, this insidious pest can damage a hotel’s reputation and negatively impact bottom line revenue when reports of an infestation are posted online, particularly social media.

LVMH completes the agreement with Belmond

Hotel F&B Observer·23 April 2019
LVMH Moët Hennessy Louis Vuitton SE, the world’s leading luxury group, and Belmond Ltd., owners, part-owners or managers of 45 luxury hotel, restaurant, train and river cruise properties, today declared that the acquisition of Belmond by LVMH has been completed.

Accor celebrates Earth Day in North & Central America

Hotel F&B Observer·22 April 2019
With the world set to celebrate Earth Day this Monday, April 22, Accor is also getting ready to celebrate its annual “Planet 21 Day” on Sunday, April 21. A coordinated initiative across Accor hotels around the world, Planet 21 Day engages guests, employees, communities and partners to take part in sustainable activities on and beyond Earth Day. The day is part of Accor’s brand-wide sustainability program, Planet 21, focused on sustainable and positive hospitality.

Terror attacks could undo a decade of Sri Lanka tourism growth

Hotel F&B Observer·22 April 2019
In the 10 years since its decades-long civil war ended—a war in which no international visitors were reportedly killed—Sri Lanka has seen an influx of visitors and hotel development. On Sunday, however, eight explosions devastated popular attractions across the country—including churches and hotels, packed for Easter services and Sunday brunches, respectively—leaving nearly 300 people dead and more than 500 injured. An estimated 30 of the dead were international tourists.

Hotels Work to Make a Difference for Earth Day

Hotel F&B Observer·22 April 2019
In honor of Earth Day, Hotel Business is taking a look at the sustainable efforts of the hotel industry.

LVMH Completes Acquisition of Belmond

Hotel F&B Observer·22 April 2019
LVMH Moët Hennessy Louis Vuitton SE, a leading luxury group, and Belmond Ltd., owners, part-owners or managers of 45 luxury hotel, restaurant, train and river cruise properties, declared that the acquisition of Belmond by LVMH has been completed.

What Are the Best Places to Work? We Want to Know

Hotel F&B Observer·22 April 2019
What makes a great place to work? While answers to this question may vary depending on whom you ask, most of the articles and research I’ve seen on the topic present some common themes—and those themes seem to center around company culture. While money certainly motivates many people, when it comes to being happy at a job, evidence points more to emotional gratification than financial satisfaction.

Hotels, brands share sustainable practices this Earth Day

Hotel F&B Observer·19 April 2019
Earth Day, now in its 49th year, marks a time for individuals and companies to focus on sustainability and conservation. With that in mind, here’s what some hotels and brands have been doing to keep that spirit going beyond April 22.

Accor Reports Revenue Growth in Q1

Hotel F&B Observer·19 April 2019
Accor reported consolidated first-quarter 2019 revenue totaled $1.1 billion, up 34.2% as reported and 8.8% compared to the same time last year.

With Choice Hotels, First-time Hoteliers Bring More Diversity to the Industry

Hotel F&B Observer·19 April 2019
Businesses owned by women of color grew three times faster than other women-owned businesses in the United States last year, yet it is estimated by the National Association of Black Hotel Owners, Operators and Developers (NABHOOD) that less than 1% of hotels are owned by African-American women.

KHP Capital Partners Closes $361M Fund; More Deals to Know...

Hotel F&B Observer·19 April 2019
Hotel Business is tracking deals. KHP Capital Partners, HFF and HHM have recently completed deals.

The dos and don't of Instagram Stories: hotel marketing tips

Hotel F&B Observer·18 April 2019
Since Instagram introduced Stories in 2016, the platform has proven to be a successful channel for hotels. We all know that social media has become pay-to-play. And that the visual aesthetic of the Instagram feed is key to ensure you are maximizing organic results. Instagram Stories allow hotels to post in a much more informal, authentic way – allowing you to share news and updates with your followers in creative ways that help your property stand out from the competition. Read on for our quick list of dos and don’ts for success.

Hotel Business Launches Best Places to Work, Sponsored by Beekeeper

Hotel F&B Observer·18 April 2019
As labor shortage continues to be a major industry issue, hotels are looking for ways not only to motivate and educate a new generation of workers but also to hold onto the workforce already in place. The focus now, more than ever, is on sustaining a work/life balance and creating a fulfilling employee culture.

Study: Two-Thirds of U.S. Travelers Want Sustainable Travel

Hotel F&B Observer·17 April 2019
Ahead of Earth Day on April 22, released findings from its annual sustainable travel report for the fourth consecutive year. Research reveals almost two-thirds (66%) of U.S travelers believe that people need to act now and make sustainable travel choices to save the planet for future generations.

JLL Bolsters U.S. Hotel And Hospitality Capital Markets Platform

Hotel F&B Observer·17 April 2019
After capturing year-end number one market share in the Northeast, JLL is adding expertise to its hotel and hospitality team.

CBRE: Hotel cap rates in U.S. hold steady

Hotel F&B Observer·16 April 2019
Hotel cap rates were mostly stable during the second half of the year in 2018, according to recent research from CBRE detailed in its cap rate survey for United States hotels. Hotel cap rates for central business districts gained three basis points but remained just under 8 percent and below the long-run average. Meanwhile, suburban cap rates increased one basis point to 8.49 percent.

In California, Hotels Unveil Culinary Venues

Hotel F&B Observer·16 April 2019
Hotels in the Golden State are opening new F&B options that pay homage to their locales.

Report: Two-thirds of hotel websites leak guest booking details

Hotel F&B Observer·16 April 2019
New research from Symantec shows that a majority of hotels—from small independent properties to large five-star resorts and chains—routinely leak detailed guest booking data through third-party advertisers, social media websites, data aggregators and other partners.

Create an Action Plan for Bed Bug Complaints

Hotel F&B Observer·16 April 2019
A guest finding bed bugs will quickly go one of two ways. It will be a non-event, if handled correctly. Or, it will turn into a public relations nightmare resulting in a hotel property’s appearance on the local news, as well as on, and

Corporate Traveller Accepts Bitcoin

Hotel F&B Observer·16 April 2019
U.K.-based Corporate Traveller has partnered with blockchain payment provider BitPay, enabling the travel management company's clients to pay for business travel bookings with bitcoin and bitcoin cash, a variation designed for smaller, faster payments.

Hospitality Tech Solutions Enhance Guest, Employee Experiences

Hotel F&B Observer·16 April 2019
Technology companies are introducing new solutions to create better guest experiences. With the innovative intelligence, properties have new ways to go about operations and better serve their guests.

CHLA Hospitality Foundation to support industry education in California

Hotel F&B Observer·16 April 2019
The California Hotel & Lodging Association (CHLA) announced today that its Education Foundation has partnered with the Hotel & Restaurant Foundation (HARF) to form a new foundation to support hospitality education in California: the California Hotel & Lodging Association Hospitality Foundation.

Firsts in Asia for Unbound Collection, Kimpton

Hotel F&B Observer·15 April 2019
The Unbound Collection by Hyatt and Kimpton Hotels and Restaurants recently marked a few firsts in Asian countries.


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