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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

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NFL Hall-of-Famer Terrell Davis to Give Keynote Address at Agilysys' Annual User Conference--Inspire 2019

Agilysys · 7 February 2019
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, announced today that Terrell Davis, two-time Super Bowl champion and pro football Hall-of-Famer, will keynote its 2019 annual user conference--Inspire, taking place at Caesars Palace Hotel & Casino in Las Vegas from February 24 - 27."Agilysys is honored to be joined by Terrell Davis as the keynote speaker for our customer user conference, our largest annual event designed to help customers drive profitability through their hospitality solution investments," said Agilysys' Vice President of Marketing Heather Foster. "Terrell Davis not only has an extensive football resume, he is also an accomplished entrepreneur whose strategic business mindset was shaped by his experiences on and off the field. We look forward to hearing his incredible story and insights on what it takes to win and grow."Terrell Davis was inducted as the 21st member of the Ring of Fame in 2007 after establishing himself as the Denver Broncos' all-time leading rusher, spending his eight-year career with the team from 1995 to 2002. After capturing league and Super Bowl MVP honors, Davis has gone on to enjoy a successful career in business, co-founding The Terrell Davis Group, a real estate development firm in Colorado."I am thrilled and flattered to have been selected as the keynote speaker at this year's Agilysys user conference," said Davis. "As an entrepreneur myself, I have seen first-hand how forging trust and a collaborative approach help drive positive business results. I'm excited to address this talented audience and share lessons from professional football that I deem instantly relatable and actionable to the corporate world."Every year Agilysys hosts its customer user conference, Inspire, giving attendees a front-row seat to the most innovative hospitality technology. Across three-days, Inspire offers a purpose-filled agenda for customers to get an in-depth look at the hospitality solutions they use every day from the creators of these technologies. One of the conference's main components is a thoughtfully prepared curriculum with powerful educational sessions where customers can find solutions to their technology challenges with actionable takeaways. Inspire serves as an industry networking platform and a forum to discuss tools, technologies, and everyday processes used to improve information-sharing, workflows and the resort guest experience.
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Wild Rose Casinos & Resorts Implements Agilysys' PMS and POS Solutions at Each of Their Three Properties

Agilysys ·31 January 2019
Alpharetta, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that its InfoGenesis POS and Visual One PMS solutions were successfully implemented at Wild Rose Casinos & Resorts in Iowa to provide a more integrated technology infrastructure and superior guest experience across its three locations in Emmetsburg, Clinton and Jefferson.In their efforts to deliver an enriched guest experience, Wild Rose Casinos required an enterprise-ready, all-in-one PMS solution and a full POS solution that combines convenience through mobility with complete functionality."Agilysys provided us with the mobile enablement and ease of use required for our staff to offer guests a superior and more personalized service," said Director of IT Phil Smith. "The Visual One PMS and InfoGenesis POS solutions incorporate an accessible user interface with a variety of reporting tools to help us improve productivity and capitalize on revenue opportunities. With Agilysys we gained a technology partner that from the implementation phase through ongoing operations provides the support we need to run our businesses to the best capacity."InfoGenesis POS, a leading point-of-sale solution among luxury hotels and resorts, is a comprehensive POS system that combines highly interactive terminal and tablet touchscreen applications with industry-leading offline capabilities. Its robust reporting and analysis features, extensive enterprise-grade menu and item configuration capabilities, combined with multi-language support, help to drive service flexibility and increased operational efficiency.Visual One PMS is a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly interface is laid out in a logical and understandable format with quick-feature icons and drag-and-drop capabilities. The software, which runs on a Microsoft SQL Server database, has modules for accounting, activities, club management, comp accounting, condo accounting, guest marketing, sales and catering and spa management."We are delighted to have been selected by Wild Rose Casinos as their preferred technology solution," said Darren Student, senior director of sales at Agilysys. "Deploying InfoGenesis Flex was a smart choice for their casino operations because its versatility will allow them to optimize food and beverage delivery and grow revenue while enhancing guest service. And, with Visual One supporting their hotel operations, Wild Rose can improve productivity and focus on creating lasting connections with guests that encourage repeat stays."With an emphasis on small-town friendliness and the allure of big-city fun, Wild Rose Casinos & Resorts carved a niche in Iowa gaming more than a decade ago. In their first two years of operation, they built a new resort from the ground up (Wild Rose Emmetsburg) and acquired one of Iowa's last cruising riverboats, the Mississippi Belle II. Drawing on the riverboat's colorful history, Wild Rose Clinton blossomed into the state's first land-based casino, transforming an underperforming property into a full-service casino and entertainment venue. Wild Rose Jefferson is designed to be central Iowa's hottest new casino and entertainment spot. The Greene Room Event Center hosts a wide array of music and entertainment from nationally acclaimed acts to up-and-coming artists.
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Paddlewheeler Creole Queen and Riverboat Louis Armstrong to Boost Guest Experience with Agilysys InfoGenesis POS

Agilysys ·15 January 2019
ALPHARETTA, GA. -- -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Hospitality Enterprises, known online as BigEasy, has chosen the company's InfoGenesis point-of-sale solution for their operations at the Paddlewheeler Creole Queen and the Riverboat Louis Armstrong.Hospitality Enterprises, Inc. recently implemented Agilysys' InfoGenesis solution at their Natchez Grand Hotel in Natchez, Miss., and at their Chateau Saint Denis in Natchitoches, La., and chose to further expand their partnership with Agilysys by implementing InfoGenesis in the two sightseeing vessels.The management team was looking for a solution to help streamline operations aboard the two vessels while offering the flexibility to work offline when needed during excursions. They selected InfoGenesis point-of-sale system as it met that criteria, allowing them to work efficiently and seamlessly while cruising the Mississippi River."After seeing the power of InfoGenesis at work at our hotel properties, we're excited to move the system onto the water" said VP at Hospitality Enterprises Don Duvernay. "Providing a unique and personalized guest experience for every passenger onboard our boat is very important to us and the InfoGenesis point-of-sale system is a perfect fit for our operation. Allowing us to work offline when needed is a big advantage, ensuring that we can provide uninterrupted service for passengers and a seamless operation for our staff."InfoGenesis POS is an award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency."Our comprehensive point-of-sale solution supports mission-critical guest-facing processes at different types of venues across the world," said Don DeMarinis, senior vice president of sales, Americas at Agilysys. "We look forward to helping the Paddlewheeler Creole Queen and the Riverboat Louis Armstrong deliver one-of-a-kind guest experiences while maximizing profitability. InfoGenesis is ideally suited to meet the needs of Hospitality Enterprises, Inc. and shows their strong commitment to excellent guest service."The authentic Paddlewheeler Creole Queen is powered by a 24-foot diameter paddlewheel and provides day and night cruises on the Mississippi River showcasing beautiful views of the Crescent City. While telling stories from 300 years of New Orleans history, the cruise makes its way through the city, the French Quarter, the Port of New Orleans, downriver to the Jean Lafitte National Historical Park to see Louisiana's swamplands and on to the historic Chalmette Battlefield. Passengers aboard the Creole Queen can truly enjoy the unique energy of New Orleans.The Riverboat Louis Armstrong is a brand new renovation of a 3,000 passenger riverboat, formerly a floating casino, and will allow for "jazzing on the river," as explained by CEO Warren Reuther, who remembers reading about Louis Armstrong going to the river with his trumpet to hop on one of the Streckfus Steamers as a deckhand in a bygone era. As such, the new boat's emphasis will be on concerts, but she will offer three luxuriously appointed decks with top of the line lighting and sound systems for private events, corporate meetings, weddings, and more. The piece de resistance will be a Riverboat Louis Armstrong Foundation Room with Satchmo memorabilia on display. Visitors will learn about his life and career through his music and the instruments he played, right here in his hometown.About AgilysysAgilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, stadia and healthcare. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com.About Hospitality Enterprises, Inc.The Hospitality Enterprises, Inc. family-owned group of companies represents the finest that New Orleans has to offer in travel services, ground transportation, events, meeting planning, attractions, and entertainment. Whether you are a visitor, planning a staycation, or a certified meeting planner in charge of a week-long convention, Hospitality Enterprises can arrange it all with one call to (800) 366-8882.
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Kiawah Island Golf Resort Enhances Guest Experience While Increasing Bookings Revenue with Agilysys rGuest Book

Agilysys · 8 January 2019
Alpharetta, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Kiawah Island Golf Resort has implemented Agilysys' new online reservations solution, rGuest Book. The resort chose the new booking solution to offer new and returning guests a user-friendly and effortless reservation process. Within the first 30 days of deploying rGuest Book, Kiawah Island Golf Resort more than tripled their bookings.The luxurious Kiawah Island Golf Resort offers unforgettable experiences for its guests in historic Charleston, SC., with more than 500 villas and 2,700 guest rooms. Demand for the villa properties continues to grow, and instead of having guests call resort staff to book, the leadership team selected Agilysys rGuest Book as its reservations solution to streamline the booking process. With real-time villa and room features, amenities and availability, Kiawah Island Golf Resort now has a more comprehensive view of its occupancy and availability. The new solution also helps boost the overall value of the properties by promoting and selling every single guest room."The Agilysys team members were not only easy to work with, but also got us into deployment within three weeks," said Villa Resort General Manager Missy Wurthmann. "Their team was accommodating, always available to us and made every effort to solve our challenges at every step. With over 500 villa properties and 2,700 rooms, being able to see the room features, amenities and appearance is making a positive difference in continuing to increase our bookings."rGuest Book is a commission-free, easy-to-use reservation system designed to move guests effortlessly through the online booking process. Real-time room availability allows resorts to increase occupancy rates, while seamless integration with the Agilysys' property management system enables seamless guest service and operational management."Every resort is unique, and a customer-facing reservations tool should reflect that," said Don DeMarinis, senior vice president of sales at Agilysys. "rGuest Book represents yet another product offering from Agilysys that helps resorts like Kiawah provide exceptional experiences across the guest journey. We are happy to be a part of their success. With seamless integration to the PMS and greater convenience for prospective and returning guests, along with an appealing presentation of all the villa choices and amenities available, the resort can manage their bookings easily and generate more revenue."Where unspoiled nature sets the stage for gracious luxury living, Kiawah Island Golf Resort provides the finest comforts of home whether guests are looking for golf getaways or family vacations. Lavish accommodations, amenities and a variety of entertainment options amid a beautiful natural environment make Kiawah an unforgettable destination.
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Crystal Springs Resort Selects InfoGenesis POS Solution to Enhance Guest Experience Across Multiple Properties

Agilysys ·10 December 2018
Alpharetta, GA. -- Dec,10, 2018 -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that its InfoGenesis POS solution was selected by Crystal Springs Resort as the point-of-sale system to be implemented across the multi-property resort to provide a more seamless guest experience across the properties and ensure ease-of-use and mobility for the staff.As a large resort with numerous food and beverage outlets, Crystal Springs required a robust yet highly adaptable and functional point-of-sale solution that could be implemented and operated with ease across the enterprise. Resort operators decided InfoGenesis POS possessed the scalable capabilities needed to unify all food and beverage outlets, increasing synergies between its properties and allowing for seamless operation and service."Agilysys is successfully meeting our complex demands with compliance as well as mobility," said Larry Slonaker, chief information officer at Crystal Springs Resort Properties. "InfoGenesis gives us the ability to enhance the guest experience across a number of customer touch points. For instance, more and more guests want to order food and drinks right before their last hole out on the golf course so that it's ready in the cafe by the time they finish their round--with Agilysys as a partner we now have that capability available to our guests."InfoGenesis POS, a leading point-of-sale solution among luxury hotels and resorts, is a comprehensive POS system that combines highly interactive terminal and tablet touchscreen applications with industry-leading offline capabilities. Its robust reporting and analysis features, extensive enterprise-grade menu and item configuration capabilities, combined with multi-language support, help to drive service flexibility and increased operational efficiency."We are delighted to begin this long-term partnership with Crystal Springs and look forward to furthering our partnership," said Sridhar Laveti, vice president of established products and customer support at Agilysys. "InfoGenesis was designed to help property operators manage their assets and resources and serve guests more effectively, making it the ideal solution for Crystal Springs as they look to enhance guest service and increase profitability."Crystal Springs Resort is an acclaimed four-season resort destination in the New York Metro. Located in the rolling farmland of New Jersey, the resort is just an hour's drive from New York City. Crystal Springs Resort's 4,000+ acre getaway is a playground for all ages.
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InfoGenesis POS and rGuest Pay Solutions to Enhance Guest Experience at New Las Vegas Music Venue 172

Agilysys · 4 December 2018
ALPHARETTA, GA. -- Dec.4, 2018 -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the newly-opened music venue 172 in the Rio All-Suite Hotel and Casino has selected rGuest Pay and InfoGenesis POS to help manage their operations. The new venue, which provides its patrons access to artists in an intimate, up close and personal setting, will implement rGuest Pay to secure financial transactions and InfoGenesis POS to optimize guest service.Agilysys and The Rio All-Suite Hotel share a long-standing partnership, and with the grand opening of 172 fast-approaching, the property operators reached out to Agilysys to help them implement a point-of-sale system that could meet their demands and be able to go live on a tight timeline."The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue," said Giovanni Sgro, brand director of 172. "We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers."InfoGenesis POS, one of the leading point-of-sale solutions among luxury hotels and resorts, is a comprehensive POS system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its extensive reporting and analysis features, enterprise-grade menu, and vast item configuration capabilities and multi-language support, combine to drive service flexibility and increased operational efficiency. rGuest Pay is a secure payment processing solution that provides access to validated point-to-point encryption and EMV payment gateways."We always serve the needs of our customers and are excited to help 172 deliver exceptional experiences to its patrons with our feature-rich solutions," said Darren Student, senior director of sales at Agilysys. "This comprehensive suite of solutions will provide the staff with an easy-to-use terminal that integrates with the rest of the property's technology. They will now have access to valuable guest information across every interaction. Ultimately these solutions will enhance the guest experience and increase revenue-generating opportunities."172 is a live music club that features nationally acclaimed bands along with the most promising up-and-coming bands from around the world. Named after the 172-decibel volcano eruption on the Island of Krakatoa in 1883, the venue brings together live music with the best original cocktails and high-end gourmet dishes.
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Northern Ireland's Newest and Largest Hotel Chooses Agilysys Visual One Property Management System

Agilysys ·28 November 2018
ALPHARETTA, GA. November 28, 2018 Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the Grand Central Hotel in Belfast has chosen the Agilysys Visual One property management system to improve efficiency in its operation and help drive increased revenue.The Grand Central Hotel is the seventh hotel in the Hastings Hotels portfolio. The leading hotel group, named best luxury hotel group in Ireland, uses Visual One in all its properties to run hotel operations. Belfasts newest, tallest and largest hotel, The Grand Central Hotel, is situated at the heart of Belfast, has 300 luxurious bedrooms and suites and a variety of unique dining and bar options onsite. For the high-profile Grand Central Hotel, Hastings Hotels Group required a property management system that could ensure a top of the line guest experience and again chose Agilysys Visual One.While we have just opened our seventh propertythe Grand Central Hotel, we have been working with Agilysys for 11 years. We find it a forward-thinking company committed to developing their product in an ever-expanding digital world which is helping to transform our business, said Pamela Shaw, group IT manager of Hastings Hotels. The relationship we have with Agilysys helps make the interaction with third party suppliers a more seamless customer journey. The system gives us access to all our customer data in one secure central platform allowing us to share preferences across the group and deliver a personalized experience to the guest on each visit.Visual One PMS is a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly interface is laid out in a logical and understandable format with quick-feature icons and drag-and-drop capabilities. The software, which runs on a Microsoft SQL Server database, has modules for accounting, activities, club management, comp accounting, condo accounting, guest marketing, sales and catering and spa management."We are pleased to further our growth in EMEA, a strategic and important initiative for our company across a market we see tremendous opportunity in, said James Slatter, managing director, EMEA at Agilysys. We are excited to further our partnership with Hastings Hotels and help them drive revenue at their magnificent new property in Belfast. The fully-integrated Visual One property management solution meets the highest standard of the worlds most luxurious resorts. We are confident it will streamline operations and help deliver an exceptional guest experience at The Grand Central Hotel."
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Chukchansi Gold Resort & Casino Chooses InfoGenesis POS Providing Enhanced Visibility into the Guest Journey

Agilysys · 7 November 2018
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Chukchansi Gold Resort & Casino has chosen the InfoGenesis point-of-sale solution to manage the property's food and beverage operations. The comprehensive point-of-sale system will help the resort streamline operations across the property while enabling staff to deliver seamless guest service.Located near Yosemite National Park in California, Chukchansi Gold Resort & Casino boasts 402 rooms, 1,800 slot machines, an onsite spa and various dining options. The resort was voted Best Local Casino for the 11th year and Best Hotel for Casino Dining in the Best of the Valley Restaurant Awards. The resort's management team wanted point-of-sale technology that not only would deliver comprehensive functionality, but also allow them to learn more about their guests, including spending patterns, and provide a set of robust interfaces. When considering new technology for the property, they found that the innovative InfoGenesis POS met their demands to replace a long-time competitive solution."We're looking forward to implementing the InfoGenesis POS system, which will allow us to learn about our guests from a 360-degree view of their journey across our property," said Bryan Murray, Director of IT at Chukchansi Gold Resort & Casino. "We handle 11,000 covers a week in our Goldfields Cafe alone, so efficiency and ease-of-use is important to us. The InfoGenesis POS is an ideal fit, with features and functionality that will help us offer a quality experience in a variety of settings."InfoGenesis POS is an award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency. The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite."We're excited to expand our partnership with the Chukchansi Gold Resort & Casino," said Don DeMarinis, Senior Vice President of Sales, Americas at Agilysys. "The innovative and guest-centric InfoGenesis POS will help the property streamline operations and deliver an exceptional experience at every customer touchpoint. With greater visibility and control of the entire guest journey, Chukchansi Gold Resort & Casino will be able to increase guest loyalty and generate revenue growth."
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Agilysys Announces New Guest-Facing Mobile Ordering Solution rGuest OnDemand

Agilysys · 9 October 2018
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of rGuest OnDemand, a new and powerful mobile solution allowing guests to place food and beverage orders directly from their personal mobile device. rGuest OnDemand is an easy-to-use mobile solution to modernize the ordering experience in various food and beverage settings. Agilysys will demonstrate the new rGuest OnDemand at the Global Gaming Expo taking place in Las Vegas, October 9-11 (Booth #3800).rGuest OnDemand provides a guest-facing self-service ordering experience from beginning to end. The solution supports different types of outlets and a variety of ordering concepts including non-food items. With rGuest OnDemand, guests can place orders using their own mobile device, phone or tablet. The new solution makes the ordering process easier, frees up staff to spend more time with guests and dramatically increases revenue opportunities without additional staffing."We are excited to launch this new product and confident it will help our customers to further optimize their operations and improve guest experience," said Prabuddha Biswas, Chief Technology Officer at Agilysys. "This product is ideal for high-activity venues looking for more flexibility and a way to ensure service is never lacking or slow, even during peak demand hours. With rGuest OnDemand, Agilysys continues to deliver leading-edge technology innovations to help our customers grow revenue while improving guest loyalty and operational efficiencies."Stop by the Agilysys booth 3800 at this year's G2E to experience a demo of rGuest OnDemand. See more at experiencematters.agilysys.com.
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New Agilysys DataMagine v8.7 Brings Administrative Enhancements and Automation

Agilysys ·13 September 2018
ALPHARETTA, GA. -- September 13, 2018 -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of DataMagine v8.7, the latest version of the company's comprehensive document management solution. The new version will include several enhancements to the administration of the system along with a variety of new functionality, automation and simplification.DataMagine is Agilysys' comprehensive document management solution that streamlines the management of records on a departmental or enterprise level by capturing information on demand and permanently archiving it, utilizing a powerful security framework to safeguard data. The software's patented imaging module integrates seamlessly with most business applications, resulting in a fast implementation and immediate return on investment. Features include electronic document routing, simultaneous access to stored documents, individual permission levels and remote data access.With the new DataMagine v8.7, customers will be able to further streamline their document management process and increase efficiency across their operations. Improvements to the administration of the system will increase flexibility for IT management teams, while additional enhancements to the system's functionality will further streamline processes.Additional enhancements in DataMagine v8.7 include:Enhancements to the innovative Signature Capture feature, which helps businesses become compliant with Payment Card Industry (PCI) standards by allowing customers to swipe their own credit cardsImprovements to the email service, including the ability to add notes on documents and resending an approval email after not responding within a certain period of timeNew E-Forms module that allows custom web forms to be created, automatically indexed and sent through DocFlowDocFlow enhancements, including:Document drag-and-drop featureAuto indexing of documentsThe ability to send a Report Archive (DMRA) through DocFlowLookup functionality added in DM LinkiSeries 6000 messages in Report Archive will now automatically endSQL 2016 certification"DataMagine is the ideal solution for any business challenged with high levels of paperwork and documentation and is one of the most dependable imaging and archiving systems on the market," said Max Romanenko, Senior Director of Engineering at Agilysys. "Based on customer feedback, we have made key enhancements in this latest version, leading to an improved user experience and an even more efficient and streamlined process for handling paperwork, allowing operators to focus more of their time on other aspects of their business. DataMagine continues to help businesses save time and money while ensuring a high level of security and an environmentally friendly process."About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts:MediaHeather Foster, Agilysys, Inc., 770-810-6031, Heather.Foster@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Visual One Property Management System Adds Mobile Guest Check-in and Check-out and Improved Global Features

Agilysys ·19 July 2018
ALPHARETTA, GA. -- July 19, 2018 -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that its industry-leading property management system, Visual One has added additional mobile capabilities that provide hospitality operators with key features that improve their guests' experiences. The new features enable guests to check in and out online and allow staff to increase productivity with mobile housekeeping. An integration with the company's booking engine, rGuest Book, has also been added, allowing operators to offer seamless online booking. In line with the company's growing commitment to its global customers, Visual One has also added additional payment integrations and increased support for regional settings.Visual One PMS is a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical and understandable format with quick-feature icons and drag-and-drop capabilities. The software, which runs on a Microsoft SQL Server database, has modules for accounting, activities, club management, comp accounting, condo accounting, golf, guest marketing, sales and catering and spa management.Mobile check-in will enable guests to check themselves in from their cell phone hours prior to arriving at the property. The guest can also make secure payments directly from their device during check-out, creating a seamless guest experience and ultimately minimizing lines at the front desk. Visual One customers will also be able to mobile enable their housekeeping operations, eliminating the need for outdated clipboards while increasing staff efficiency. Integration with Agilysys' new web-booking engine, rGuest Book, allows managers to implement a commission-free, easy-to-use booking system and move guests effortlessly through the booking process.Additional newly added features in Visual One include:Additional gateway integrations with rGuest Pay Connect, including European coverage with 3C PaymentsEnhanced support for local regional settings for currency, date and timeReservation management improvementsCasino offer enhancements"Agilysys continues to transform the guest experience and operational efficiency with the latest additions to the Visual One property management system," said Max Romanenko, Senior Director of Engineering at Agilysys. "Visual One continues to adapt to its customers' unique business processes and workflows as a flexible and fully integrated solution. The enhanced features and functionality improve productivity across operations and will enable properties to provide seamless guest service from arrival through departure." About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaHeather Foster, Agilysys, Inc., 770-810-6031, Heather.Foster@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Silver Reef Casino Hotel Spa to Streamline Operations and Improve Guest Satisfaction with Agilysys Solutions

Agilysys ·10 July 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the Silver Reef Casino Hotel Spa has selected a number of Agilysys solutions to streamline operations at their property in Ferndale, Washington. The management team has chosen to implement Visual One, InfoGenesis POS and Eatec to help drive operational excellence while improving the guest experience. The implementation will begin with Visual One Property Management System and later incorporate the two other solutions. "We are excited for this partnership with Agilysys and look forward to deploying these products at our property," said Tony Antalan, Chief Technical Officer at Silver Reef Hotel Casino Spa. "These solutions will give us a 360-degree analytical view of our guests, allowing us to better provide them with the highest quality gaming, dining and entertainment experience. The Agilysys solutions will modernize our operations and allow us to bring added focus on the strategic elements of our business. Our team finds these systems to be very intuitive, and we don't see a situation where the end-user will have a hard time interfacing with it, which made our training much easier. The Silver Reef Casino Hotel Spa team members are very excited about the new solutions from Agilysys, and we can't wait to start using it." The Silver Reef Hotel Spa has 206 rooms and suites available to guests, including Diamond, Ruby, Emerald and Sapphire specialty suites on the hotel's Diamond Executive floor level. The casino gaming floor features more than 50,000 square feet of entertainment and the property offers several dining options. Guests can also enjoy the on-site spa, fitness center, pool as well as a meeting and events space. The management team at the property was looking for an integrated solutions suite that would allow them to get a full view of the customer journey across the property, including the casino. Agilysys' solutions will enable the property operators to obtain a single view of the guest, allowing them to improve the guest experience and increase revenue. "We are pleased to welcome Silver Reef Casino Hotel Spa to our industry-leading stable of gaming customers," said Don DeMarinis, Senior Vice President of Sales, Americas at Agilysys. "The combination of Agilysys solutions they have chosen will ensure integrated operations and provide the staff with access to valuable guest information across every interaction. This will enable them to deliver a superior guest experience and increase revenue-generating opportunities." The Silver Reef Casino Hotel Spa has chosen the following Agilysys Solutions: Visual One PMS - a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical format, with quick-feature icons and drill-down capabilities. The system also offers optional modules for accounting, activities, club management, comp accounting, condo accounting, guest marketing, sales and catering, and spa management.InfoGenesis POS - an award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency. Eatec - a full-featured inventory, procurement and production system designed specifically for the hospitality and foodservice industries. Along with its core purchasing, inventory, recipe, forecasting, production and sales analysis functions, the software also offers modules for catering, cycle planning, retail management, nutrition and allergens.
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Agilysys Releases Latest Version of InfoGenesis, A Modern POS Platform to Transform Hospitality Guest Service at Scale

Agilysys ·19 June 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of InfoGenesis 4.5.0, the latest version of its award-winning point-of-sale solution. InfoGenesis 4.5.0 provides a modern point-of-sale platform that reflects hospitality operators' growing focus on creating meaningful guest connections and experiences. In addition to increasing revenue opportunities and streamlining IT and operations, this new version has key new features designed to help drive greater guest satisfaction and loyalty.The comprehensive InfoGenesis point-of-sale system from Agilysys combines easy-to-use terminal and tablet touchscreen applications and industry-leading offline capabilities with rich configuration options and strong reporting and analysis features. Designed to serve guests more effectively, InfoGenesis POS is easy to set up and maintain, making it the ideal system for hospitality organizations looking to enhance operational efficiency and increase profitability. The system easily manages any combination of food, beverage and retail services, and integrates with other Agilysys applications and a wide variety of third-party offerings. InfoGenesis Flex, which offers full point-of-sale functionality on a convenient tablet device, provides a feature-rich mobile experience for poolside, casino floors, outdoor patios, convention floors, and other foodservice operations. InfoGenesis POS and InfoGenesis Flex are available as on-premises or Software-as-a-Service (SaaS) solutions."The point-of-sale experience is a critical part of delighting guests and meeting their expectations for reliable and easy interactions, making it critical for hospitality operators across the spectrum of casinos, hotels, restaurants and other venues to implement technology that helps them work smarter and more efficiently," said Michael Hinojosa, Senior Director of Product Management at Agilysys. "The latest version of the InfoGenesis POS system will enable our customers to achieve maximum efficiency without compromising guest service consistency across the entire enterprise. Agilysys continues to expand its POS solution to more fully address customer needs, and this is another example of the effective and successful collaboration between our US and India development centers. We are excited to bring this state-of-the-art version to market."The new InfoGenesis 4.5.0 version provides a modern user interface with new themes, fonts and styles, enabling properties to reinforce their brand and complement the various atmospheres of their venues through the use of high-resolution images. These images also improve navigation through POS screens and increase employee learning curves.In addition to the new look and feel, InfoGenesis v4.5.0 includes other new enhancements, such as:Properties can choose between Microsoft Windows Server 2012 R2 or Windows Server 2016 and leverage the database performance and security of SQL Server 2016. Support for the latest Microsoft technology results in faster, more secure and robust deployments, critical for the high-volume demands common to InfoGenesis customers, such as casinos, stadiums, and resorts with tournaments, theater or concert venues.New Dynamic Screen Management can save over 30% of menu management effort as new items automatically show up without additional screen management.New Centralized Configuration Management is invaluable to enterprises wishing to centralize administration across disparate brands or across properties in different countries, as key system attributes and items can be captured in a master, or above-enterprise configuration and then automatically synched with distinct deployments as needed.Greater global support via additional rich fiscal integrations and enhanced VAT reporting.The vision for InfoGenesis is to be in position to transform the hospitality guest experience at scale. Efforts are already underway on the development of exciting features that leverage the rich POS platform of InfoGenesis 4.5.0, including the guest convenience of pay-at-table, a growing suite of POS mobility options for employees including smaller, integrated form factors, and new guest-facing and self-service mobile experiences.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.PR Contacts:MediaHeather Foster, Agilysys, Inc., 770-810-6031, Heather.Foster@agilysys.com InvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Agilysys Announces Latest Release of LMS With Modern User Interface and Launch of New rGuest Modules

Agilysys · 7 June 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of its Lodging Management System (LMS) property management system version 7.4.1. This version introduces several enhancements and new functionality, including a modern web-based user interface. The company is also launching rGuest Book, a new web booking engine as well as rGuest Express, a new self-service kiosk solution. These newly launched products will both tightly integrate with LMS 7.4.1, with integrations for rGuest Stay and Visual One property management systems to come later this year.Agilysys LMS is recognized as one of the hospitality industry's premier property management solutions, with automation for every aspect of hotel operations, including reservations, credit card processing, accounting, housekeeping, activities scheduling, food and beverage sales, online reservations, remote check-in and more. Leading global properties rely on LMS's flexibility and ease of use to increase productivity, maximize revenue per guest and ensure repeat business.This latest version of LMS brings new a new modern look-and feel and web-based user experience to its users. The new user experience expands on the existing web-based offerings such as the housekeeping and reporting modules that were introduced in LMS last year. The new version also brings enhancements to the system's rGuest Pay integration, adding support for the Worldpay gateway solution and for the use of Givex gift cards. Integrations with rGuest Book and rGuest Express will allow operators to further enhance the guest experience at their property while generating more revenue opportunities.rGuest Book is a commission-free, easy-to-use reservation system designed to move guests effortlessly through the booking process. The solution is cloud-based and fully responsive, bringing fast deployment and flexibility to operators. The tightly integrated solutions will make it easy for operators to access real-time room availability and will enable properties to sell to the last room and boost their revenue.The rGuest Express self-service kiosk allows guests to check in and out themselves, bypassing the front desk entirely when needed. Guests can make their room selection choices and have their room key created directly at the kiosk, and the solution supports a variety of payment options. The kiosk is designed for flexibility and has a variety of settings to allow operators to adapt it to their preferred workflow."LMS has always set a high standard, with unparalleled reliability and a wide range of features and functionality," said Luke Pfeifer, Director of Product Management at Agilysys. "This new version of our industry-leading system will expand its offerings further while delivering more powerful capabilities. The new enhancements bring more revenue and guest experience driving modules to the system, while the increased ease-of-use will allow customers to focus their attention on the heart of their business."About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaHeather Foster, Agilysys, Inc., 770-810-6031, Heather.Foster@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Agilysys Participates in HTNG Whitepaper on GDPR

Agilysys ·22 March 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of an HTNG whitepaper on the General Data Protection Regulation (GDPR). Stephen Clay, Product Manager, represented Agilysys in the workgroup assembled to discuss the GDPR and its impact on the hospitality industry. The workgroup was coordinated by Hospitality Technology Next Generation (HTNG), a global not-for-profit trade association.The GDPR is a law governing personal data, and it will be enforced starting May 2018. The aim of the law is to protect all EU citizens from privacy and data breaches in an increasingly data-driven world. The extended jurisdiction of the GDPR will have an especially big impact on the business world, as the law will apply to all companies processing personal data of EU citizens regardless of the company's location. Failure to understand and comply with the GDPR may result in additional risks and significant financial penalties.The "GDPR for Hospitality" workgroup has met regularly since its establishment last year, to discuss the impact that the GDPR will inevitably have on the hospitality industry around the world. The aim of the group was to provide guidance for hospitality chains, trading partners and vendors to navigate the pitfalls associated with compliance to the updated law."Agilysys is passionate about personal data security and we work to make it as simple as possible for our customers and other industry professionals to comply with these new regulations," said Stephen Clay, Product Manager at Agilysys. "I'm confident that the workgroup's whitepaper on GDPR provides the information and direction that hospitality industry professionals need in order to prepare and adapt to compliance with the new regulations."HTNG is an industry association promoting collaboration and partnership among hospitality professionals and technology providers, to foster the development of next-generation solutions that will enable them to do business globally in the 21st century. The association is run by IT executives from 22 leading hospitality companies with the support of industry participants and partners.If you are an Agilysys customer and wish to obtain a copy of the GDPR whitepaper, please reach out to your account manager or contact our Sales department at +1 (877) 369 6208.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts:MediaRobert Shecterle, Agilysys, Inc., 770-810-6046,Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,agys@jcir.com
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Agilysys to Sponsor Crescent Hotels & Resorts Leadership Conference

Agilysys ·15 March 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company is a sponsor of the 2018 Crescent Hotels & Resorts Leadership Conference to be held March 19-21 at the Sheraton Bay Point Resort in Florida.Crescent Hotels and Resorts is an award-winning, premier hotel management company in North America. The annual Leadership Conference is attended by a variety of corporate as well as regional leaders in hospitality, such as general managers and sales directors, and the three-day event features a tradeshow and opportunities for attendees to network at the evening receptions and luncheons throughout the event."We are proud to be a sponsor of the Crescent Hotels and Resorts Leadership Conference," said Don DeMarinis, Senior Vice President Sales, Americas at Agilysys. "As a leading hospitality solutions vendor, we're committed to helping management companies like Crescent streamline operations, increase profitability and enhance guest service through their investment in technology. We are pleased to support Crescent Hotels and Resorts at this great event, and look forward to meeting with conference attendees to discuss best practices in hotel solutions."Agilysys offers a wide array of best-of-breed software solutions and services to hotel and gaming properties. Its product suite includes award-winning systems for point-of-sale, property management, inventory and procurement, business intelligence, payment, reservations and table management, workforce management and more. Focused on developing scalable next-generation solutions, Agilysys is setting new standards for success with software applications that streamline efficiency and enhance guest service.About Crescent Hotels & ResortsCrescent Hotels & Resorts is an award-winning, nationally recognized, top-3 operator of hotels and resorts. Crescent currently operates over 100 hotels, resorts & conference centers in the US and Canada. Crescent is one of the few elite management companies approved to operate upper-upscale and luxury hotels under the brand families of Marriott, Hilton, Hyatt and IHG. Crescent also operates a collection of legendary independent lifestyle hotels and resorts under Latitudes Collection, Lifestyle by Crescent. Crescent's clients are made up of hotel REITs, private equity firms and major developers. For more information, please visit http://www.chrco.com or connect with Crescent on LinkedIn.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.PR Contacts:MediaRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Agilysys to Highlight Next-Generation Hospitality Software Solutions at HT-NEXT in San Diego

Agilysys · 8 March 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the company will exhibit at HT-NEXT on March 12-14, 2018 in San Diego, showcasing its innovative hospitality solutions that improve operational efficiency, increase revenue and deliver a superior guest experience. The annual conference combines Hospitality Technology's Hotel Technology Forum and HTNG's North American Conference, creating a must-attend educational and networking experience for hospitality technology professionals and solution providers."We are looking forward to once again participating in this important gathering of industry thought leaders," said Robert Shecterle, Head of Global Marketing at Agilysys. "The focus of this year's event is 'The Experience', and technology as a key element in the creation of next-level guest experiences. Agilysys is committed to helping our customers deliver exceptional guest service through innovative solutions, and we are eager to meet with fellow industry leaders and showcase our next-generation hospitality solutions."Agilysys offers a wide array of best-of-breed software solutions and services to hospitality customers worldwide. Its product suite includes systems for point-of-sale, property management, inventory and procurement, business intelligence, payment, reservations and table management, workforce management and more. Focused on developing scalable next-generation solutions, Agilysys is setting new standards with software applications that streamline efficiency and enhance guest service, particularly its point-of-sale and property management systems.The award-winning InfoGenesis POS, used by hotels, resorts, cruise lines and other hospitality venues, is a comprehensive point-of-sale solution that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Visual One PMS is a fully integrated property management system, available as a premise-based or hosted solution.HT-NEXT is collaboration at its finest, uniting two industry-leading events. Hospitality industry thought leaders will come together to develop business strategies and discover technology solutions that will create unforgettable experiences. A content-rich and informative event, HT-NEXT is a well-balanced mix of expert presentations and a space for idea-generation.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts:MediaRobert Shecterle, Agilysys, Inc., 770-810-6046,Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,agys@jcir.com
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Agilysys Solutions Selected by The Summit Hotel, Cincinnati to Optimize Efficiency and Enhance the Guest Experience

Agilysys · 7 March 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that The Summit Hotel in Cincinnati will implement Agilysys' award-winning solutions InfoGenesis POS and rGuest Pay for point of sale and payment processing. Scheduled to open in spring 2018, the new property will rely on Agilysys' solutions to help ensure the security of guest payment information while delivering an outstanding guest experiences from day one.The Summit Hotel's management team wanted point-of-sale technology that would not only deliver comprehensive functionality, but also help them optimize operations for the scalability required to support operations while any sized event is happening in the hotel conference center. Additionally, they required a payment gateway solution that would secure guests' financial data and reduce the risks associated with credit card acceptance. Following an extensive evaluation of available solutions, the property selected InfoGenesis POS and rGuest Pay to meet their technology needs."Our integrated solutions support mission-critical guest-facing processes at many of the world's leading hotels," said Sridhar Laveti, Vice President of Products and Customer Support at Agilysys. "We look forward to helping The Summit Hotel deliver a world-class guest experience while maximizing profitability. The combination of our industry-leading POS and payment solutions will give the hotel a truly integrated, secure and streamlined operation."Located just north of the Ohio River, The Summit has easy access to downtown Cincinnati, the Duke Energy Convention Center, and the Cincinnati/Northern Kentucky International Airport. With extraordinary architecture and design throughout the property, the hotel will be an inspirational and unique addition to the city. With 239 modern and stylish rooms and a variety of luxury amenities including a state-of-the-art fitness center, yoga studio, a modern library and free WiFi across the property, guests will find a unique and comfortable experience at the Summit.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts:MediaRobert Shecterle, Agilysys, Inc., 770-810-6046,Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,agys@jcir.com
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Agilysys' Lodging Management System Adds Mobile Housekeeping to Help Customers Increase Productivity and Maximize Revenue

Agilysys · 1 February 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced new mobile housekeeping capabilities in the latest release of its Lodging Management System (LMS). In addition to Mobile Housekeeping, LMS 7.4, announced during G2E in October of 2017, includes a wide range of new industry-leading features and add-on functionality that will enable operators to improve operational efficiency and drive revenue.Mobile housekeeping will allow staff to continuously keep track of room status on a mobile device, giving them an easy-to-use solution with an enhanced workflow. The system allows the employee to see a list of rooms assigned along with each room's real-time updated status. The room status can also be updated directly from the mobile device, allowing for a streamlined and efficient operation, and ensuring that the staff always has the most recent updated information on every room. The new version also includes additional enhancements such as the ability to view the names of the guests in the room, allowing for more guest-centric options in housekeeping operations and enabling staff to deliver improved guest service.LMS is recognized as one of the hospitality industry's premier property management solutions, with automation for every aspect of hotel operations. With support for reservations with credit card processing, accounting, housekeeping, activities scheduling, food and beverage sales, online reservations, remote check-in and more, LMS was designed specifically to help hotel and resort operators to more efficiently manage operations."LMS continues to help resorts and hotels grow revenue opportunities while enhancing guest satisfaction," said Luke Pfeifer, Director of Product Management at Agilysys. "Mobile housekeeping will allow for more flexibility in operations while boosting efficiency and ultimately improving the guest experience. With new additions such as mobile housekeeping, our industry-leading system now delivers even more powerful capabilities and will continue to set a high standard, with unparalleled reliability and a wide range of features and functionality."Mobile housekeeping and LMS 7.4 will be demoed at Agilysys' Inspire User Conference and Executive Summit on January 29-31. About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Groundbreaking rGuest Stay PMS Solution Adds Facial Recognition for More Efficient Guest Service

Agilysys ·31 January 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that facial recognition has been added as one of the innovative capabilities of their rGuest Stay PMS solution to help streamline operations and deliver an improved guest experience. Built on the rGuest hospitality platform, the property management system is a native cloud-based solution that delivers innovations in guest service, property operations and 3rd party integrations.Facial recognition is among the newest capabilities of next-generation PMS solutions. With rGuest Stay, the face of a returning guest can be digitally recognized as they approach the front desk, and the system will display their profile information to the agent, allowing the employee to provide a personalized welcome and improved guest service. The system can show any information saved about the recognized guest, including room preferences, arrival and departure time, and much more. The facial recognition feature is optional and can be easily enabled or disabled as appropriate.rGuest Stay is an innovative web-based property management system built using the revolutionary Agilysys rGuest hospitality platform. The guest-centric PMS leverages the standards-based platform on an open architecture with public APIs to enable rich integration with applications delivered from Agilysys, its partners and customers. rGuest Stay offers powerful capabilities for multi-property operations, allowing managers to view guest profiles, history and reservations, as well as room availability and operational reports, seamlessly across multiple properties.Facial recognition is just one of many innovative features found in rGuest Stay. The PMS is also capable of working with custom voice-controlled artificial intelligence assistants such as Amazon Echo's Alexa. The digital assistant can answer questions about operational status and provide other information that is in the rGuest Stay system. Since rGuest Stay is completely API-based, it is easily accessible by the digital assistant, and has potential for easy integration with any future technologies."rGuest Stay is a next-generation solution that goes beyond traditional property management systems in many ways," said Larry Steinberg, Chief Technology Officer and Senior Vice President of Technology at Agilysys. "The open, multi-functional rGuest platform enables operators to manage and grow their businesses through an easily addressable cloud-based architecture. rGuest Stay enables properties to move towards a more guest-centric and streamlined operation, resulting in improved profitability and increased guest loyalty."Agilysys customers can see a demo of rGuest Stay at the Agilysys Inspire User Conference and Executive Summit in Las Vegas, January 29-31. About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Agilysys rGuest Pay Complete Gateway Solution Now Supports Worldpay

Agilysys ·31 January 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced support for Worldpay in their rGuest Pay gateway solution. rGuest Pay offers the hospitality industry's first, PCI-validated, point-to-point encrypted (P2PE) payment gateway that meets the latest and most robust security needs of merchants everywhere. Customers using the rGuest Pay gateway and Worldpay will have a payment solution that handles the entire payment process, all the way through clearing and settlement of funds (acquiring bank functions). In addition to eliminating a separate gateway fee, clients will have less administrative overhead as problem resolution, billing and settlement become simplified through a single entity.Additionally, Worldpay provides comprehensives reporting that reduces the time needed to research problems, allowing clients to focus on resolution instead of identification. As a result, merchants can refocus resources on the heart of their business - managing customer experiences.rGuest Pay is the Agilysys payment gateway solution that provides Agilysys clients with the flexibility to select from various payment gateways to reach their acquirer. With the addition of Worldpay Acquiring Services, Agilysys clients further simplify their payment processing environment. In the rGuest Pay Complete offering, clients benefit from an integrated gateway solution that provides validated P2PE to help reduce the potential for malicious hacking and fraud by eliminating credit card numbers from the client's environment. rGuest Pay's Complete solution includes a full range of fixed and mobile EMV-ready payment devices, ensuring compliance with new card security regulations. Comprehensive pay-at-table solutions are expected in early April 2018."Our rGuest Pay gateway solution is purpose-built for the complex merchant environments prevalent throughout the hospitality industry," said Robt Sadeckas, Director of Product Management at Agilysys. "With the added support for acquiring through Worldpay, clients can further remove themselves from the complexities of payments, begin to realize additional benefit from payments and gain additional customer insight. By removing card data from the client's environment, PCI compliance is simplified, freeing resources and funds from annual audit requirements."About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as operators connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
commercial

Agilysys LMS Increases Payment Security with Support for Elavon Payment Gateway Services

Agilysys ·31 January 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced general availability of its Lodging Management System (LMS) version 7.3.6 for those customer that are not ready to move to LMS 7.4. This version includes several enhancements for payment options, such as support for rGuest Pay Connect and rGuest Pay iFrame.Agilysys LMS is recognized as one of the hospitality industry's premier property management solutions, with automation for every aspect of hotel operations, including reservations and credit card processing, accounting and housekeeping, activities scheduling, food and beverage sales, online reservations, remote check-in and more. Designed to help gaming resorts and hotels grow revenue opportunities with upsell automation, LMS helps operators make lasting connections that enhance guest satisfaction and boost efficiency of staff and operational workflows. Leading properties around the world rely on LMS's flexibility and ease of use to increase productivity, maximize revenue per guest and help drive repeat business.The added support for rGuest Pay Connect in the 7.3.6 version of LMS enables customers who desire to use Elavon payment gateway services, including Elavon Fusebox and Elavon Simplify, to support card processing with EMV. In addition, LMS supports rGuest Pay iFrame, which allows customers to accept credit cards securely through ResNet, enabling them to take payments for guarantees and deposits. Using the new rGuest Pay iFrame technology, the customer data is completely secure, and credit card information never enters the property's network."This latest version of LMS reflects our commitment to deliver increasingly powerful and more flexible solutions to our customers," said Eileen Bennett, Director of Product Engineering at Agilysys. "With the new integrations, customers can extend their use of the system and securely accept payments in a number of new ways. LMS is known for its unparalleled reliability and its wide range of features and functionality, and these powerful new capabilities will allow customers to further streamline operations and boost efficiency, all while delighting guests and building passionate guest loyalty."The newest version of the system is LMS 7.4, which was released during G2E in October of 2017. It includes additional capabilities such as pre-check-in, mobile check-out, mobile housekeeping, as well as rGuest Seat dining reservations.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts:MediaRobert Shecterle, Agilysys, Inc., 770-810-6046,Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500,agys@jcir.com
commercial

OfferCraft and Agilysys Announce Strategic Partnership Helping Customers Use Artificial Intelligence to Optimize Marketing Offers and Revenue

Agilysys ·29 January 2018
ALPHARETTA, GA and LAS VEGAS, NV -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, and OfferCraft, a software company that uses artificial intelligence and gamification to make content more effective, today announced that Agilysys is now a reseller of OfferCraft's solutions. As part of the new relationship, OfferCraft's software is being integrated with Agilysys' point-of-sale and property management solutions to help hospitality venues increase revenue and guest satisfaction."This is the future of how companies will distribute and manage their marketing incentives," said Aron Ezra, Chief Executive Officer of OfferCraft. "It's already happening. Our customers have enjoyed huge revenue increases and paper cost savings from using OfferCraft, and this partnership with Agilysys means we'll be able to make our software even more powerful and convenient for operators. We're thrilled to be working with Agilysys on an innovation that is having such a transformative impact across the hospitality world."OfferCraft's patent-pending Intelligent Offer Engine (IOE) enables offers, coupons, vouchers and rewards to be distributed digitally, and to change themselves into something different if they're initially ignored by a patron. If an incentive fails to motivate someone, it transforms itself into something more tailored to that person's specific desires.The IOE is now fully compatible with Agilysys PMS and POS products. With the new integration, offers can be distributed across virtually any channel: email, text message, social media, digital signage, websites, Agilysys terminals and much more. Each intelligent offer then tracks how the recipient is interacting with it and adjusts itself based on patron behavior. These offers can go up or down in value, can be gifted to a friend, can convert themselves into a mystery reward, can be swapped for alternatives, and much more."We believe OfferCraft's technology can help our customers dramatically increase offer redemptions, guest loyalty and profitability," said Larry Steinberg, Senior Vice President and Chief Technology Officerat Agilysys. "The cloud-based solution reduces promotional costs and collects valuable behavioral data about customers' preferences to allow hospitality operators to strategically change future outreach campaigns. With the integration to Agilysys POS and PMS solutions, operators will be able to further improve guest communications and deliver a truly one-of-a-kind guest experience."OfferCraft is currently integrated with Agilysys POS and PMS solutions, with integration to other Agilysys products planned for later this year.About OfferCraftOfferCraft is a Software-as-a-Service company that helps organizations make their content as compelling and effective as possible. Inspired by behavioral economics, OfferCraft's unique gamification and artificial intelligence software makes conventional marketing and HR outreach far more memorable, fun and profitable. Many different types of operations can benefit from the OfferCraft solution, including hotels, casinos, restaurants, amusement parks, retailers and others. It is HTML5-based and responsive, so it requires no downloads and works across virtually all smart phones, tablets, kiosks, and computers.For additional information or to request a demo, visit www.OfferCraft.com.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts:MediaChris Swanger, OfferCraft, 702-683-4766, cswanger@offercraft.comRobert Shecterle, Agilysys, Inc., 770-81-6046, Robert.Shecterle@agilysys.com InvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
commercial

Agilysys and Xuvi Announce Strategic Partnership to Offer Hospitality Customers Immersive Data Analytics and Revenue Optimization

Agilysys ·29 January 2018
ALPHARETTA, GA and LAS VEGAS, NV -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, and Xuvi, a data science company that uses immersive data analytics and automation to help companies make intelligent data-driven decisions about their business, announced that Agilysys is now a reseller of Xuvi's solutions. This strategic partnership will help Agilysys customers increase profitability and improve guest loyalty. Xuvi's easy-to-use BeamStudio platform, powered by SpendScore - a patent-pending guest valuation scoring index, will be available with Agilysys' PMS and POS solutions, to help deliver a better customer experience and drive revenue and cost optimization."We are excited to partner with Agilysys to help hospitality operators improve operations and overall guest satisfaction," said Arun Rajaraman, CEO at Xuvi. "Xuvi's BeamStudio solution, combined with Agilysys' PMS and POS technologies, will help hotels and casinos with guest modeling, dynamic pricing, marketing automation and understand the true net worth of their customers. We look forward to working with Agilysys to help operators make the most of their data wherever it resides."BeamStudio works with immersive data analytics by surrounding a customer or an event with multi-dimensional data points using big data and artificial intelligence. The system will process all transactional data from the operation, such as check-in and check-out, room service orders, as well as any point-of-sale transactions on the property, allowing for a complete view of the customer journey.The integration with Agilysys will allow operators to increase profitability and guest loyalty by improving on the following critical areas:Personalized marketing offers - The system features an intuitive offer campaign creation tool with multi-channel offer delivery and real-time performance analysis. The system's machine learning capabilities will ensure continuous campaign performance improvements.Real-time predictive analytics for operational efficiency - Along with historical analysis, the system offers real-time predictive analytics with floor views showing business and guest status and real-time alerts for out-of-bounds and suspicious events.Centralized enterprise dashboard - Users will have access to the current business status and predictive insights anytime with a centralized dashboard, featuring data-driven staffing and inventory level recommendations as well as historical and predictive insights of key performance metrics."BeamStudio will help our customers better understand their business," said Sridhar Laveti, Vice President of Products and Customer Support at Agilysys. "Working together with Agilysys' PMS and POS solutions, Xuvi will enable operators to provide a more personalized customer experience while improving operational efficiency and end results. We believe our partnership will help our customers gain valuable insights into their business and improve their ability to drive revenue growth."The integrated Agilysys and Xuvi solutions will be available later this year.About XuviXuvi is a Las Vegas, NV based data science company - empowering gaming, retail and hospitality operators with Immersive Data Analytics & Automation to engage consumers, increase operational efficiency and optimize revenues using Artificial Intelligence. Xuvi's easy-to-use BeamStudio platform (powered by SpendScore - a patent-pending guest valuation scoring index) harnesses Big Data & Machine Learning to deliver enterprise-wide predictive insights, prescriptive automation, real-time trend detection and optimizes marketing re-investment, guest valuation, equipment and service yield management, staffing levels, inventory levels and fraud prevention. For more information, visit www.xuvi.com.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaJeff Allen, Xuvi, 925-998-3937, Jeff@xuvi.comRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Agilysys Donates Property Management Software to University of Nevada, Las Vegas to Assist Hospitality Students in Practical Learning

Agilysys ·29 January 2018
ALPHARETTA, GA -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, and UNLV's Harrah College of Hospitality, today announced that Agilysys is providing their industry-leading property management system, LMS, for use by students and teachers as part of the hospitality educational program at the college. Installation of the software, training of employees and ongoing support are included in the partnership, allowing the college to provide students an opportunity to practice their skills in real-world settings."Rather than a pure focus on theory, exposure to the Agilysys software provides students with valuable insight related to tasks they will encounter in real-world job settings" said Jungsun Kim, Ph.D., Assistant Professor at UNLV's Harrah College of Hospitality. "Beyond entry-level tasks, Agilysys eLearning modules allow for students to evaluate and analyze key performance metrics from a managerial perspective."The wide variety of courses offered at the College of Hospitality prepare students for work in the hospitality industry with both theoretical knowledge of management and deep operational competencies. Consistently ranked as one of the world's top hospitality programs, UNLV Harrah College of Hospitality's inclusion of LMS into its curriculum will allow the students to further practice their skills within guest services and technical efficiency right in the classroom, and give them valuable opportunities to apply their knowledge in a realistic setting."We are pleased to partner with the University of Nevada, and always value an opportunity to make a positive difference in the communities we serve" said Rob Jacks, Vice President of Professional Services at Agilysys. "With access to one of the hospitality industry's premier property management solutions, students will be able to develop essential practical skills and experience the importance of efficient technology when providing a good guest experience firsthand."The UNLV Harrah College of Hospitality is opening a new academic building, Hospitality Hall, beginning in the spring semester of 2018. The new state-of-the-art facility will have 93,500 square feet of experimental learning spaces, meeting and office spaces, as well as a rooftop event space overlooking the Las Vegas Strip. The extraordinary new building will also include a brand-new computer lab where the Agilysys LMS property management system will be available to students as an addition to the world-class curriculum offered at the school.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.About the UNLV Harrah College of HospitalitySituated just blocks away from the world's greatest hospitality laboratory--the Las Vegas Strip--the William F. Harrah College of Hospitality enjoys unparalleled access to the hotels and resorts that are shaping the industry. Consistently ranked among the top hospitality programs in the world, the college provides students with the theoretical and practical foundation they need to succeed in the competitive hospitality market. The college's faculty members are internationally-renowned, students are highly recruited by industry, and alumni consist of some of the most influential leaders on the global hospitality stage, with graduates overseeing major hotel brands, popular restaurants and event firms, and Fortune 500 companies.# # #PR Contacts: MediaRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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Cal Ripken, Jr. Announced as Guest Speaker at the 2018 Inspire User Conference and Executive Summit

Agilysys · 3 January 2018
ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that baseball's "Iron Man" Cal Ripken, Jr. will be a guest speaker at the upcoming Inspire User Conference and Executive Summit, hosted annually by Agilysys. The industry-leading event designed to help attendees build guest loyalty, grow revenue and learn how to protect their technology investment with new Agilysys products and capabilities, is always popular with Agilysys customers.Cal Ripken, Jr. broke Lou Gehrig's consecutive-games-played record of 2,131 games by more than 500 and shattered many other professional baseball records during his 21 seasons. He will deliver a presentation filled with stories from his career showing how perseverance, endurance, and everyday work ethic are essential elements in the business world as well as on the baseball field. As one of the most popular athletes of his generations, Cal Ripken, Jr. inspires audiences everywhere to achieve their own brand of success.The three-day event will feature a wide variety of interactive and educational sessions, covering how customers can gain a competitive advantage using technology solutions that help transform, manage and grow their business. Hospitality professionals and industry thought leaders from a variety of backgrounds will share their insight on how to increase revenue and create stronger connections with guests and partners. The event will also include an Executive Summit, a golf event on Sunday, January 28, and a series of pre-conference product training sessions for Agilysys users."We are excited to have a sports icon of Cal Ripken, Jr.'s caliber as a guest speaker at Inspire," said Robert Shecterle, Director of Marketing at Agilysys. "Cal truly is the personification of leadership, commitment and excellence, and we believe he will deliver an inspirational and thought-provoking presentation to our audience. His keys to success are based on personal experiences and founded in an uncompromised work ethic, and he will be a wonderful addition to our event."In addition to his world-famous baseball career, Ripken authored several books on sports and parenting and his autobiography is a New York Times bestseller. He visited tsunami- and earthquake-ravaged towns and ran baseball camps using baseball as a good will bridge. Cal has also promoted teamwork and cross-cultural communication to Japan, resulting in him being named as a special envoy for the U.S. State Department. Cal Ripken Jr. will deliver his presentation on Tuesday, January 30th of Inspire 2018 at 11 a.m. P.T.About AgilysysAgilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry. Our products and services allow operators to streamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect and transact with their guests based upon a single integrated view of individual preferences and interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare.Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.# # #PR Contacts: MediaRobert Shecterle, Agilysys, Inc., 770-810-6046, Robert.Shecterle@agilysys.comInvestorsRichard Land, Norberto Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com

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