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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

Grass Roots Social Responsibility: Four Seasons Resorts Maldives Apprenticeship Program Creates Future Hospitality Stars

Four Seasons ·3h
Republic of Maldives - For nearly two decades, Four Seasons Resorts Maldives has been running one of the Indian Ocean's most successful apprenticeship programs - teaching and training the future stars of the hospitality world.At 4:00 pm on May 5, 2019, at Dharubaruuge Exhibition Hall, 51 graduates (27 from Landaa Giraavaru and 24 from Kuda Huraa) will be raising their diplomas, ready to launch into a hospitality career. This takes the total number of graduates to 597 since the inception of the program.Alongside the Class of 2019 graduates, 66 new first year apprentices and 6 second year apprentices will be inaugurated into the new Class of 2020."Since the very beginning, we have taken every step to ensure our presence in the Maldives is positive, from training and developing local talent to protecting and preserving the beautiful natural environment," shares Four Seasons Resorts Maldives Regional Vice President Armando Kraenzlin. "Our Apprenticeship Program is testament to our commitment to the island communities of the Maldives, providing the skills, certification and platform for aspiring hoteliers to secure their futures."Aimed at 17-20 year olds, the government accredited Technical and Vocational Education and Training (TVET) Apprenticeship Program equips enthusiastic Maldivian youngsters with the expertise required to excel in the industry.While living, studying and working onsite, apprentices gain hands-on experience in their chosen discipline: Food & Beverage Preparation or Service, Safe Maritime Transport, Housekeeping & Guest Services, PADI Dive Master, Water Sports Attendant, Marine Biology, Engineering (2nd year) and Front Office (2nd year).Applicants interested in applying for future Apprenticeship classes, should contact for details of future recruitment procedures.

Four Seasons Hotels And Resorts Leads The Luxury Travel Evolution With Announcement Of A New Custom Private Jet

Four Seasons ·23 April 2019
Toronto, Canada - Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, unveils plans for an all-new Four Seasons Private Jet that will take flight in early 2021, evoking the bygone glamour of air travel coupled with thoughtful, guest-centric design.A new A321LR aircraft, part of the new Airbus NEO family, is being fully customised by Four Seasons and tailored to the continually evolving vision of its industry-first Private Jet experience. The concepts embodied in the current Four Seasons Jet with its luxurious comforts and amenities, are being taken to the next level with even more space for Private Jet guests and staff to mix and mingle, or simply relax and enjoy the ride."The Four Seasons Private Jet experience defines modern luxury air travel, encouraging meaningful connections between people and places while delivering a seamless and highly personalised journey," says Christian Clerc, President, Worldwide Hotel Operations, Four Seasons Hotels and Resorts. "Building on the tremendous success of our Private Jet program to date, with consistent sell outs, waitlists, and near perfect guest satisfaction rates, our drive to continuously innovate and push the conventional limits of travel has led to this new opportunity to experience Four Seasons like never before."An Interactive Flight ExperienceBuilt to replace the current aircraft, the new Four Seasons Private Jet will offer an even more modern, enriching and interactive flight experience, thanks to meticulous construction and thoughtful Four Seasons design.Offering the widest and tallest cabin in its class, key features include a new spacious lounge area that invites socialising among guests, and also becomes the stage for a series of Four Seasons artisans to showcase their talents and craft in interactive workshops. Guests will have the opportunity to meet and learn from Four Seasons master chefs and mixologists, wellness experts and arts and culture aficionados for an enriching in-flight experience.With only 48 custom handcrafted seats designed by Optimares, with leather from Italian producer Poltrona Frau, the spacious interior will also allow guests to socialise more easily while seated. New purpose-built personal ottomans at each seat will encourage interaction and comfortable face-to-face connections. With every detail under consideration, lavatories are also being expanded for added comfort and flexibility, reflecting a more residential style.The Evolution of Luxury Travel"When designing the new Four Seasons Private Jet, we were inspired by the glamour and prestige of air travel in times past, when every flight was a special occasion," says Dana Kalczak, Four Seasons Vice President, Design. "With a laser focus on comfort and functionality, our aim is to create an environment that encourages spontaneous social interaction between everyone on board, reinforcing the power of connection."Culinary DelightsThe on-board Four Seasons Executive Chef will enjoy an expanded galley area in which to prepare menus that are inspired by the journey itself, with the opportunity for spur-of-the-moment culinary surprises along the way. The Executive Chef is joined by a full complement of dedicated Four Seasons staff, including a Four Seasons Concierge, Director of Guest Experience, Physician, and Four Seasons-trained in-flight crew, ensuring an elevated and highly-personal experience that guests have come to expect from Four Seasons.What Isn't Changing?Four Seasons Private Jet guests will continue to enjoy the ultimate freedom of travelling worry-free, knowing that every step of the journey - from the accommodations and trip itinerary to the highly exclusive excursions and local recommendations, will be looked after with the attention to detail, exceptional quality and caring service for which Four Seasons is renowned. Since launching the hospitality industry's first fully branded and customised private jet in 2015, the Four Seasons Private Jet experience has transported hundreds of guests on bespoke journeys around the world, opening doors to extraordinary adventures and memorable destinations, while staying in complete comfort and luxury with Four Seasons along the way. Travellers interested in booking the luxury adventure of a lifetime are invited to for a closer look at the exclusive journeys on offer in some of the world's most captivating destinations. All-new itineraries aboard the new Four Seasons Jet are currently in development and will also be unveiled in 2019.Welcome to the new Four Seasons Private Jet.The Four Seasons Private Jet ExperienceVisit and follow the #FSJet hashtag on Twitter and Instagram for the latest news and to continue exploring the Four Seasons Private Jet. To follow the Four Seasons Private Jet on YouTube, visit Four Seasons Private Jet is operated by TCS World Travel, dedicated to delivering immersive, worry-free travel experiences for the globally curious and modern luxury traveller. For more information from the industry leader in private jet journeys, visit

Take Your Time with Four Seasons in 1 Minute, 1 Hour or 1 Day

Four Seasons ·10 April 2019
TORONTO -- The daily challenge of keeping up with the frenzied, fast- paced, and often impersonal nature of everyday life often leaves us craving real connection, in person and in real time. Each year, millions of vacation days go unused despite countless surveys and reports highlighting the universal desire for more vacation time. , President, Worldwide Hotel Operations. "Even if you can spare no more than just one hour, even a single minute, we have curated opportunities at Four Seasons properties worldwide that focus on spending more meaningful time with loved ones, forming new connections with the world around us, and getting reacquainted with one's self."Take Your Time: Daily Discoveries is a new collection of property experiences that require no more than 1 Day, 1 Hour or even 1 Minute, and yet have the potential to create lasting memories through deeper connections with people, places and cultures. Ranging from safaris on land and sea to savouring the first bite of a local delicacy, Four Seasons Take Your Time experiences reflect the rich culture of each destination and the people that make them unique.Take Your Time in 1 Day: Memories to Last a LifetimeFrom truffle hunting in the Tuscan countryside with the Michelin-starred culinary team at Four Seasons Hotel Firenze to gathering Hawaiian sea salt the traditional way at Four Seasons Resort Hualalai or participating in Lebanon's olive harvest with Four Seasons Hotel Beirut, meals are never more flavourful than when you put hand to soil, sea and vine.Or set sail from the new Four Seasons Astir Palace Hotel Athens on a kaiki boat and spend the day fishing, seeing ancient sites, swimming in pure blue waters and enjoying a romantic sunset dinner for two.Take Your Time in 1 Hour: A World of InspirationYou don't need to be a pro athlete or yoga master to enjoy the feeling of getting outside and doing something new, even if only for one hour. Let your inner ace come alive during a tennis lesson at The Ocean Club, A Four Seasons Resort, Bahamas, where Leo Rolle has been coaching the famous and not-so-famous for decades. In California, an entire city becomes your private yoga studio with an expert session atop the rooftop helipad at Four Seasons Hotel Los Angeles at Beverly Hills. Baseball fans of all ages will thrill at the chance to go behind the scenes at Fenway Park, with the added fun of round trip limo transfer from Four Seasons Hotel Boston.Rather stay in? Head into the cave a fromage at three Michelin-starred Caprice at Four Seasons Hotel Hong Kong for expert instruction in creating a custom cheese board.Take Your Time in 1 Minute: Moments of Pure JoyEnjoy the moment when the Mediterranean first comes into view as you glide down the hillside at Grand-Hotel du Cap-Ferrat, A Four Seasons Hotel in a glass funicular en route to the Club Dauphin pool. Round another pool on another continent, the sweet aroma of cinnamon sugar precedes the arrival of the churro cart at Four Seasons Resort Punta Mitaand the delicious indulgence of tucking into Mexico's most beloved pastry. Another delightful moment comes when a homemade marshmallow plunges through the chocolate lattice and into a cup of "haute chocolate" at Four Seasons Resort and Residences Vail.In Hawaii, the moment might come as a rescue bird is gently placed on your arm by resident aviarist Bruno Ambry at Four Seasons Resort Lanai for a once-in-a lifetime photo opp. Meanwhile in northern Thailand, guests of Four Seasons Resort Chiang Mai are invited to make an offering to temple monks in exchange for heartfelt blessings and the hope of good fortune in this ancient Buddhist ritual.In celebration of these thoughtfully designed experiences, Four Seasons surprised three unsuspecting time-starved individuals seeking more time to connect with those who matter most. Follow along on their journey at Four Seasons Take Your Time, as they rediscover the gift of time and set off on inspiring and transformative Four Seasons experiences, showing that time isn't made; it's taken.It's Your Time to TakeNo matter how you choose to spend it, Four Seasons reminds you, it's your time to take. For details on these and dozens of other 1 Day, 1 Hour and 1 Minute inspirations, visit Take Your Time: Daily Discoveries, talk to the expert local staff at any of more than 100 Four Seasons hotels and resorts worldwide, and share experiences with others through #FSTakeYourTime.About Four Seasons Hotels and ResortsFounded in 1960, Four Seasons Hotels and Resorts is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating 112 hotels and resorts, and 41 residential properties in major city centres and resort destinations in 48 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. For more information and reservations, visit For the latest news, visit and follow @FourSeasonsPR on Twitter.

A Solar Story: Four Seasons Resort Maldives Introduces One Of The Country's Most Ambitious Solar Projects, Saving 300,000 Litres Of Diesel And 800 Tons Of Co2 Annually

Four Seasons ·26 March 2019
Four Seasons Resort Maldives at Landaa Giraavaru connected its first RoofSolar inverter, and in doing so turned on one of the Maldives' largest resort-based solar installations.The ambitious project comprises 3,105 panels and spans 5,380 square metres (58,000 square feet) - the roof surface of the staff village - and has been installed by Swimsol, specialists in tropical coastal-region solar systems. It is estimated that the new solar set-up will produce (and save) between 900,000 and 1.1 million kWh of energy every year and save between 250,000 and 300,000 litres (55,000-66,000 gallons) of diesel, which corresponds to 650-800 tons of CO2.What do the figures mean? Putting this data into tangible real-world examples, the annual savings equate to powering all 103 of Landaa's luxurious guest rooms, villas, and suites for 32 days or charging one of the Resort's eco-friendly electric golf cars more than 82,000 times.In daily terms, it's the daily equivalent of powering 15 Villas for 24 hours; applying reverse osmosis technology to 540 cubic metres (19,000 cubic feet) of water at the Resort's onsite desalination plant; or washing and drying 3,350 kilograms (7,400 pounds)of laundry.Finally, looking at the diesel-saving ability, the annual figure equates to driving around the world 94 times - with the corresponding annual CO2 reduction eliminating the emissions of 544 flights between London to Male."Our Baa Atoll home became the Maldives' first UNESCO World Biosphere Reserve in 2011 on account of its unique harmony between man and nature, and we take our role in preserving that status very seriously," explains Armando Kraenzlin, Four Seasons Resorts Maldives Regional Vice President. "This project is an important rung on our conservation ladder and takes us a step closer to reaching our eventual goal of becoming carbon-neutral."Conservation at Landaa has been a serious topic since the Resort opened in 2006. Plastic reduction has been high on the list with paper straws introduced in 2010 and reusable glass water bottles in 2012, saving 365,000 plastic bottles annually. The latest partnership with Parley recycles any leftover plastic into clothes, shoes and more.In addition, Landaa runs one of the Maldives' leading centres of marine conservation and research, working in partnership with local and national environmental agencies and employing 10 full-time marine biologists to deliver pioneering activities every day including turtle rehabilitation, coral propagation, manta research, sustainable fish breeding, anemone mapping, dolphin ID and more.

Four Seasons Pop Down is Coming to Hong Kong

Four Seasons ·18 March 2019
Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, is excited to announce that Four Seasons Pop Down Hong Kong, the fourth in a global series of immersive events, will arrive in Hong Kong on March 30. The excitement will kick-off with an invitation-only event, followed by a two-day consumer activation in the heart of the city's Central district.Since the launch of the concept in 2017, #FourSeasonsPopDown has transformed unexpected venues in Toronto, Philadelphia and Miami, celebrating world class cuisine, masterful mixology and immersive Four Seasons experiences. The fourth installment in Hong Kong will combine Four Seasons talent, creativity and passion to create a unique experience that captures the excitement of one of Asia's most dynamic cities."Four Seasons Pop Down is inspired by the talent and creativity of our people, serving as a testament to the artistry and craftsmanship that defines Four Seasons the world over," says Peter Nowlan, Chief Marketing Officer, Four Seasons Hotels and Resorts. "Whether you are experiencing the event firsthand or engaging with our content online, each Four Seasons Pop Down is an opportunity to stretch our imagination, creating unexpected ways for guests and consumers to connect with our brand, and Pop Down Hong Kong will be no exception."One Night Only: Four Seasons Pop Down Hong KongBeginning with a one-night, invitation-only experience on Saturday, March 30, Four Seasons Pop Down Hong Kong will transform a vacant street-level storefront in Pacific House in the heart of the Central district. Playing with perception and illusion and the notion that "nothing is as it seems" to dazzle the senses, Four Seasons Pop Down Hong Kong will bring together a world-class collection of artisans from hotels and resorts around the globe to curate the evening's interactive food and beverage experience.The award-winning Four Seasons chefs joining forces for this unforgettable collaboration include Chefs Chan Yan Tak of Lung King Heen at Four Seasons Hotel Hong Kong, Guillaume Galliot of Caprice at Four Seasons Hotel Hong Kong, Simone Zanoni of Four Seasons Hotel George V, Paris, Marshall Allen Roth of Four Seasons Hotel Abu Dhabi at Al Maryah Island, and Anchalee Luadkham of Four Seasons Resort Chiang Mai.Serving up handcrafted cocktails to complement the culinary offering are master mixologists Lorenzo Antinori of Four Seasons Hotel Hong Kong, and Keith Motsi of Four Seasons Hotel Seoul. Joining them behind the bar will be star mixologist Philip Bischoff, most recently of the globally renowned Manhattan Bar in Singapore, who is leading the bar program at the new Four Seasons Hotel Bangkok at Chao Phraya River opening later this year.To round out the menu, expertly plated desserts will surprise and delight at the hands of Pastry Chefs Yusuke Aoki of Four Seasons Resort Bali at Jimbaran Bay, Chris Ford of Beverly Wilshire, A Four Seasons Hotel, and Lorenzo Sollecito of Four Seasons Hotel Jakarta.A Four Seasons First: Four Seasons Pop Down Bakery Hong Kong As part of the Four Seasons Pop Down Hong Kong experience, everyone is invited to join Four Seasons at Pacific House on April 1 and 2, 2019 for a unique lunch hour indulgence. For two days only, Four Seasons Pop Down Bakery will open its doors starting at 11:30 am where Chef Chan Yan Tak will serve his famous pineapple pork buns and baked cream custard puffs among floral creations by Tokyo-based and internationally acclaimed celebrity floral artist Nicolai Bergmann.This will mark the first time that Chef Tak has made his delicacies available outside of Lung King Heen, the world's first Chinese restaurant to be granted a Michelin three-star rating. While supplies last, visitors to the bakery will receive the complimentary treats in a custom-designed takeaway box adorned with artwork by local illustrator Don Mak, and are encouraged to share the exclusive experience on social media with #FourSeasonsPopDown. About the Four Seasons Pop Down SeriesFour Seasons Pop Down Hong Kong is the fourth in an innovative series of immersive global events in unexpected locations, each with unique themes brought to life by a selected team of Four Seasons artists and visionaries from around the world. Four Seasons Pop Down was launched in Toronto in 2017, followed by Philadelphia in September 2018 and Miami in December 2018. Following the Hong Kong event in March and April 2019, the series will continue with the next Pop Down in London in late 2019. For the latest news on Four Seasons Pop Down events, themes and locations, follow @FourSeasonsPR #FourSeasonsPopDown and visit

Culinary Craftsmanship At Its Finest: Four Seasons Surpasses Previous Record With 25 Michelin Stars At 17 Restaurants Worldwide

Four Seasons ·14 March 2019
Toronto, Canada - Long considered the highest honour for the world's very best chefs and restaurateurs, the prestigious Michelin Guides continue to map a sparkling path of outstanding dining experiences for travellers and gourmands. This year, Four Seasons Hotels and Resorts earned a record 25 Michelin stars at 17 celebrated restaurants worldwide providing a gateway to the Four Seasons experience."Exceptional culinary experiences are the backdrop to some of life's best moments," says Christian Clerc, President, Worldwide Hotel Operations. "Whether an international traveller or local gourmand, our guests are increasingly looking for exciting and authentic restaurant experiences. We are incredibly proud of the many accolades received by our restaurants and of the talented craftspeople whose unparalleled innovation and creativity bring the Four Seasons experience to life."Michelin Guide France 2019Released in January 2019, the latest edition in the country where the Michelin Guide originated affirms Four Seasons hotels as leading culinary destinations:At Four Seasons Hotel George V, Paris, the team led by Executive Chef Christian Le Squer has retained its position as the only palace hotel to boast five stars across three restaurants arrayed around the Hotel's intimate courtyard, including Le Cinq***, Le George* helmed by Chef Simone Zanoni, and L'Orangerie*.On the French Riviera at Grand-Hotel du Cap-Ferrat, A Four Seasons Hotel, Executive Chef Yoric Tieche and his team have once again earned a star for the legendary hotel's signature dining experience, Le Cap*.In Megeve in the French Alps, Executive Chef Julien Gatillon and his team have retained their Michelin Guide rating with two stars for Le 1920** located inside Four Seasons Hotel Megeve. At Les Chalets du Mont d'Arbois (reopening as a Four Seasons hotel later this year), Prima*, which is also overseen by Chef Gatillon, earned its first star in 2019.Michelin Guide Hong Kong and Macau 2019Lung King Heen was the first Cantonese restaurant in the world to earn three stars, and now Four Seasons Hotel Hong Kong continues to set records with the distinction of having the most Michelin stars under one hotel roof:Since its opening more than 14 years ago, Lung King Heen*** once again leads the way with three stars under the visionary leadership of Chinese Executive Chef Chan Yan Tak.Caprice***, the signature French dining experience led by Chef de Cuisine Guilluame Galliot and renowned for its incredible cave au fromage, has earned a third star in the new Guide.Opening less than a year ago with Chef Ikuya Kobayashi leading the team, Sushi Saito** entered the Michelin Guide for the first time with two stars.Also in the same edition, Chef Cheung Chi Choi and the team at Zi Yat Heen* at Four Seasons Hotel Macao have earned one star.More Michelin Stars in More DestinationsElsewhere in China, Chinese Executive Chef Mai Zhi Xiong and the team at Yu Yue Heen* have helped put Four Seasons Hotel Guangzhou on the culinary map, while Chef Wayne Wang's Si Ji Xuan at Four Seasons Hotel Shanghai has once again earned a Michelin special recommendation.Jiang-Nan Chun*, the authentic Cantonese dining experience presented by Chef Tim Lam at Four Seasons Hotel Singapore, earned its first star in 2018, while Yu Yuan* and the team led by Chef de Cuisine Koo Kwok Fai at Four Seasons Hotel Seoul retained their ranking with one star. Sushi Waikon* by consulting Master Chef Rei Masuda at Four Seasons Hotel Kyoto also ranks with one star.Back in Europe, Executive Chef and Food and Beverage Director Vito Mollica continues to innovate at Il Palagio* at Four Seasons Hotel Firenze. Led by Executive Chef Massimiliano Sena, Il Lago*, an Italian dining experience within Four Seasons Hotel des Bergues Geneva, also retained its Michelin star rating.In London, French Chef Anne-Sophie Pic's first establishment outside France, La Dame de Pic London* at Four Seasons Hotel London at Ten Trinity Square, also retained its star in the most recent Michelin Guide.

Envoy by Four Seasons: First Collaboration of 2019 Announced

Four Seasons ·28 February 2019
TORONTO -- Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, today announced its first Envoy by Four Seasons collaboration for 2019. Launched in November 2018, Envoy by Four Seasons is a pioneering program reimagining the influencer space through a creative and distinctive approach to storytelling. Since the program's launch, more than one thousand world-class artists, storytellers and content creators across a variety of mediums including photography, filmmaking, music, poetry, visual art and dance have applied for the coveted title of 'Envoy', and the opportunity to use their storytelling craft to connect Four Seasons guests, and the world, to the experiences Four Seasons can create.Four Seasons carefully narrowed down the list of applicants focusing on content quality as a measure of value, placing original storytelling at the forefront ahead of online follower count. Only storytellers who demonstrated a deep connection to their craft were considered, those who were curious travellers with a passion for exploration and discovery through travel, and who could bring destinations to life in imaginative and artful ways. Ultimately, American artist and illustrator Missy Dunaway was selected for the maiden Envoy experience. Missy's emotive portfolio features journals and sketchbooks laden with colourful scenes and thoughtful poetry inspired by her global travels."Transcending follower-count, geography, culture and language, the diverse range of Envoy applicants demonstrates the appetite for a program rooted in authentic storytelling," says Peter Nowlan, Chief Marketing Officer, Four Seasons Hotels and Resorts. "Envoy is an opportunity to disrupt the status quo of influencer marketing and immerse audiences in the Four Seasons guest experience, all through the unique global perspectives of an untapped pool of storytellers personified by the rich and varied group of Envoys who will be announced throughout 2019."Drawn to her craftsmanship, visual narrative style and passion for travel, Four Seasons has invited Missy to be the first Envoy in a series of collaborations rolling out this year. Earning a Fulbright Fellowship in 2013, Missy has been awarded six artist-in-residence fellowships, travelling the globe and filling journals with handcrafted memories while visiting each new destination.Based in Portland, Maine, Missy will travel to Four Seasons Resort The Nam Hai, Hoi An, Vietnam in March 2019, immersing herself in the hospitality and people of Four Seasons while exploring Vietnam's culture and celebrated traditions. Missy's experience and resulting works of art will be spotlighted across the brand's social media channels and owned content platforms following her stay."I am thrilled to be working with Four Seasons as part of such a collaborative program focused on the influence of storytelling through craft," says inaugural Four Seasons Envoy, Missy Dunaway. "My Envoy journey with Four Seasons celebrates a mutual appreciation for being in the moment and bringing memories and experiences to life in unique, resonant and personal ways, inspiring others to explore and discover the world around them."Read more about Envoy by Four Seasons at and see the brand's launch collaboration with spoken word artist Marshall Davis Jones, who created a spoken word piece inspired by a stay at Four Seasons Resort Hualalai in Hawaii.Prospective Envoys are invited to apply using the Envoy application form. The application form will remain live throughout the year for ongoing submissions.Follow the hashtag #FSEnvoy on social media for the latest news and updates about the program, and to experience the creative journeys of selected Envoys.About Missy DunawayMissy H. Dunaway is an artist and illustrator based in Portland, Maine. She received her Bachelor's degree in Humanities and Arts from Carnegie Mellon University in 2010. In 2013 she traveled to Turkey on a Fulbright Fellowship to study Anatolian textiles. Since then she has been awarded six artist-in-residence fellowships to travel abroad for months out of the year. Missy's paintings exhibit internationally and have been acquired into public collections including Carnegie Mellon University, the Folger Shakespeare Library of Washington DC, and the South Molton Museum in England. Missy's artwork is also featured by Penguin Random House, Travel + Leisure, and Mashable. In 2018 she was awarded the Educator Award from 1,400 exhibiting artists at the ArtPrize Competition of Grand Rapids, Michigan.Instagram: @missydunawayWebsite:

Four Seasons Named To FORTUNE 100 Best Companies To Work For List For 22nd Consecutive Year

Four Seasons ·14 February 2019
TORONTO -- Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, is proud to be recognised by its employees as one of the 2019 FORTUNE 100 Best Companies to Work For, for the 22nd year in a row. Four Seasons is one of only eight organisations to be included on this list since its inception in 1998.The list is compiled annually by FORTUNE and global research and consulting firm Great Place to Work, with results based on survey responses from employees who rate their workplace culture on 50-plus elements. These include trust in managers, compensation, fairness, camaraderie and workplace traits linked to innovation. In 2017, Four Seasons was also named a "Great Place to Work Legend.""At the heart of Four Seasons success is our incredible team of talented people who strive to make each experience unique and special for our guests," says Christian Clerc, President, Worldwide Hotel Operations, Four Seasons Hotels and Resorts. "Their empathetic care creates a level of unscripted, intuitive service that heightens the guest experience and cultivates a culture of empowerment, innovation and engagement. To be named once again to this list is an incredible honour, but the true affirmation of this accomplishment is that it comes directly from our employees themselves - there can simply be no greater accolade than that."The Legacy of Four Seasons CultureCompany culture has long been a foundational pillar of Four Seasons, and has always been rooted in the company's guiding philosophy of the Golden Rule - to treat others as you would have them treat you. This simple, universal rule has allowed Four Seasons employees around the world to deliver a consistent level of service to each and every guest, while maintaining relationships marked by respect and kindness with fellow colleagues.As the company grows - today employing more than 50,000 people worldwide - Four Seasons remains focused on investing in its culture and being an employer of choice. Four Seasons consistently hires for attitude and trains for skill, seeking out individuals with a high level of emotional intelligence - those who are genuinely motivated, self-aware, empathetic and socially engaged. This enables Four Seasons people to deliver the highest levels of personalised service to guests and fosters a productive, innovative and inspired workforce."It is the people of Four Seasons that make our brand so exceptional, and we are proud to be seen as a great place to work for all," says Ed Evans, Chief People and Culture Officer, Four Seasons Hotels and Resorts. "Our job as leaders is to provide our 50,000 plus employees globally with safe environments, ones in which they can truly be themselves, and also provide them the resources to deliver the memorable moments of unscripted care that define our brand."With an exceptional year of global growth ahead, Four Seasons continues to expand and nurture its workforce and extend its culture to new destinations around the world. With nine anticipated new openings in 2019 - from Bangkok to Boston, Madrid to Montreal - as well as its first-ever standalone Private Residences in London at Twenty Grosvenor Square, Four Seasons is providing employees with international opportunities to expand their careers while continuing to attract the very best talent from around the globe.In addition to FORTUNE's US-based ranking, Four Seasons consistently earns recognition as an employer of choice internationally for hiring, developing and empowering local talent in its 111 hotels resorts, and residences around the world.About Great Place to WorkGreat Place to Work is a global people analytics and consulting firm that helps companies produce better business results by focusing on workplace culture. Powered by more than 30 years of research, Emprising, its SaaS-enabled survey and analytics platform, gives companies access to the assessments, data, and reporting needed to build a high-trust, high-performance culture.

Four Seasons Hotel Cairo At The First Residence Is Egypt's First Hotel To Install Electric Car-charging Station

Four Seasons · 5 February 2019
With the new year in full swing, Four Seasons Hotel Cairo at The First Residence announces that it is the first Hotel in Egypt to install an electric car charging station, which is now fully-operational."We pride ourselves as the first hotel in Egypt to install an electric car-charging station," says Mahmoud ElKeiy. General Manager. "It is essential we protect the environment, which not only will save gas emissions and energy but it will also empower our guests to live sustainably, and become a valuable convenience for them to use during their stay with us."The brand new charging station works with a variety of vehicles, such as plug-in electric vehicles and hybrids. For a full-battery, vehicles get charged for eight straight hours, however a two-hour charging session is enough for 500-kilometre (310 mile) drive.Egypt has made headway in working towards a more eco-friendly economy. The country has one the world's biggest solar panel and wind-turbine farms, and the government has recently reported that it is looking into building its first locally-produced electric car.Four Seasons involves employees and guests in the common goal of preserving and protecting the planet. The company engages in sustainable practices that conserve natural resources and reduce environmental impact. As importantly, sustainable tourism will enhance and protect the destinations where Four Seasons operates for generations to come.

Four Seasons Hotels and Resorts Embarks on Exceptional Year of Strategic Global Growth with Nine Planned New Property Openings in 2019

Four Seasons ·29 January 2019
TORONTO -- The coming year will mark several significant new openings for Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, with the debut of nine new hotels and resorts around the world, plus the continued expansion of its residential portfolio."Four Seasons is well positioned for continued success in 2019 with the steady and strategic growth of our global portfolio," says Christian Clerc, President, Worldwide Hotel Operations, Four Seasons Hotels and Resorts. "Our portfolio continues to grow at a healthy pace, as we focus on projects of the highest quality, in the destinations where our guests want to be. We remain committed to offering the very highest standards of hospitality as we expand with a diverse collection of properties, including our entry in Greece and Spain, our first resort set within a world class vineyard in Napa Valley, and the opening of our first standalone residences in London."Clerc continues, "With a continued focus on our residential portfolio, we are solidifying our market position as the world leader in luxury branded residential offerings. Eight of the nine new anticipated openings this year include a residential component, affirming the growing importance of branded residences to Four Seasons growth strategy as well as luxury consumers who want to live with our brand and make Four Seasons their home."Extensive Global Growth: 2019 Portfolio OpeningsNow numbering 111 hotels and resorts in 47 countries - including recent openings in Desroches Island, Seychelles; Kuala Lumpur, Malaysia; and Sao Paulo, Brazil - Four Seasons is planning to open the following new hotels, resorts and private residences in 2019:Four Seasons Astir Palace Hotel Athens - This project marks the long-awaited entry of Four Seasons in Greece with the transformation of the famed Astir Palace on the Athenian Riviera. The hotel will offer 303 rooms and bungalows along three private beaches with three pools, a spa and seven restaurants and lounges.Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River -The return of Four Seasons to Thailand'scapital is scheduled to open this year as the fourth property in the company's Four Seasons Thailand collection. The all-new complex spans 9 acres and 200 metres of prime river frontage with open courtyards, water features and works of art. Ballrooms offer stunning river views and outdoor spaces that are ideal for grand weddings and impressive events while three restaurants and a Latin American inspired social club bring glamour to the riverside lifestyle. With 366 Private Residences and 299 rooms and suites, many with generous outdoor terraces, the property brings the sophistication of a resort to the heart of Bangkok.Four Seasons Hotel and Private Residences Bengaluru at Embassy ONE - Set in the heart of India's technology hub as part of the prestigious new Embassy ONE development, the property will feature 230 rooms, 105 Private Residences and prime commercial retail space. Within the hotel, guests will find warm and inviting restaurants featuring interactive live counters and artisanal offerings. The outdoor pool in the lush landscaped private gardens lends a resort-like ambience and the spa is an uplifting hideaway for modern and holistic wellness solutions. Four Seasons Hotel Bengaluru joins its sister property in Mumbai as the second Four Seasons in India.Four Seasons Resort and Residences Los Cabos at Costa Palmas - Just a short flight from California, this oceanfront resort in the Baja Peninsula will soon be home to the third Four Seasons in Mexico. Located on the East Cape on a stunning, swimmable stretch of the Sea of Cortez, the resort will include 141 rooms as well as a selection of Private Residences with private yacht slips and a Robert Trent Jones Jr. golf course, within the exclusive Costa Palmas development.Four Seasons Hotel and Private Residences Madrid - A meticulous restoration and conversion of several historic buildings in the heart of the city's famed Canalejas district is entering its final stages, with the 200 room Four Seasons as the company's first location in Spain. The property will also incorporate 22 beautifully appointed Private Residences.Four Seasons Hotel and Private Residences Montreal - The company's fourth property in Canada will open in the heart of Montreal's best shopping neighbourhood, within a development that will mark the city's very best lifestyle offerings. Guests can look forward to an all-new 169 room hotel and 18 Private Residences connected to the new Holt Renfrew Ogilvy in the Golden Square Mile neighbourhood, as well as the first Canadian restaurant by famed chef Marcus Samuelsson.Four Seasons Resort and Residences Napa Valley - Glasses are already being raised in anticipation of Four Seasons first resort immersed within an estate winery, in partnership with acclaimed winemaker Thomas Rivers Brown, that will be part of the all-new resort set among the mountains and vineyards of one of the world's top wine-producing regions. Its 85 rooms and 20 residences will extend the diverse Four Seasons California Collection as its eighth location in the state.Four Seasons Hotel and Private Residences One Dalton Street, Boston - Four Seasons will open its second property in Boston's prestigious Back Bay neighbourhood, steps from the city's best cultural, sporting, and entertainment outlets. This sleek, 61-storey skyscraper will be home to 215 hotel rooms and 160 Private Residences and will also include a Zuma restaurant, the renowned Japanese Izakaya with outposts in London, Miami, New York and Las Vegas.Four Seasons Hotel Philadelphia at Comcast Center - The company's return to the city will showcase the future of hospitality in Philadelphia's tallest building. At 60 storeys and with 219 rooms, the property will showcase advanced technologies from Comcast as well as world-class dining experiences by top chefs Jean-Georges Vongerichten and Greg Vernick, and florals by celebrated creative director Jeff Leatham.Additional future projects recently announced include hotels, resorts and residences in Dalian, China; Makkah, Saudi Arabia; Hanoi, Vietnam; and Caye Chapel, Belize.More Ways to Experience Four SeasonsAlong with the openings of new hotels and resorts around the globe, Four Seasons continues to enhance its existing portfolio through extensive renovations, extensions, and complementary experiences at the properties guests have come to know and love.Just in time for winter 2019, Les Chalets du Mont d'Arbois, Megeve, A Four Seasons Hotel will debut alongside its sister property, Four Seasons Hotel Megeve which opened in December 2017. Guests in Megeve can enjoy exceptional dining experiences, with two Michelin-starred outlets including Le 1920 at Four Seasons Hotel Megeve, and Prima at Les Chalets du Mont d'Arbois, Megeve, A Four Seasons Hotel, which received its first Michelin Star earlier this year.For those looking to make their time with Four Seasons more permanent, the company will debut its first ever standalone residential project in London's elegant Mayfair neighbourhood with Twenty Grosvenor Square, A Four Seasons Residence. Following a meticulous restoration, the project will open with 37 exquisite Private Residences as well as the very best onsite facilities and amenities, including a private wine cellar, a spa with an 82 foot (25 metre) swimming pool, a treatment suite with steam room and sauna, a state-of-the-art fitness centre, games room, a cinema, business suite, a garden room and private landscaped gardens.Strategic Expansion of Private Residences PortfolioFour Seasons continues to expand its portfolio of Four Seasons Private Residences and currently manages 41 residential properties in 19 countries. Four Seasons residential portfolio contains more than 3,800 residential units globally with a pipeline of more than $10 billion in real estate sales value.In the next five years, Four Seasons residential portfolio is expected to double, with more than 80% of all development projects including a residential component. The company's global portfolio is on track to exceed 7,000 homes, making Four Seasons the world leader in luxury property management services. As one of the only hospitality companies to also act as property managers, Four Seasons is able to uphold its standards of quality and service for residents and create a truly exceptional lifestyle - one of the primary reasons buyers pay a premium for a Four Seasons branded residence.Following the opening of Four Seasons standalone Private Residences at Twenty Grosvenor Square this year, the brand will expand this exclusive collection with standalone Private Residences in Marrakech, Los Angeles and San Francisco.

Four Seasons Resort Orlando Offers New In-room Wine By The Glass System

Four Seasons ·21 December 2018
Guests at Four Seasons Resort Orlando at Walt Disney World Resort enjoy premium in-room design features, such as an in-mirror television in the bathroom vanity, and an iPad for ease of making requests at the tap of a button. Now, guests in select room categories have the convenience of dispensing a glass of wine on demand at the touch of a button, through Plum, the Resort's new on-demand wine system. Guests no longer have to wait for room service to arrive and uncork the bottle before enjoying a glass.Plum is the first wine appliance that enables consumers to have a premium wine-by-the-glass experience. Plum houses two standard wine bottles and preserves each bottle for up to 90 days. The Resort offers Plum in its 68 signature suites, including the Royal Suite, Presidential Suite, Grand Suite and all Park View Suites, as well as Park View guest rooms and select accessible guest rooms.Four Seasons Resort Orlando is offering a 2016 Lyric by Etude pinot noir, and a 2016 Stag's Leap Napa Valley chardonnay, in the Plum units. The wines, available at USD 8 per 2.5 ounce glass or USD 15 for a 5 ounce pour, were selected by the Resort's team of sommeliers for their flavour profiles and general popularity. Guests can use Plum's interactive touchscreen to read more about the wine and even see photos of the vineyard. When dispensed, Plum is automatically charged to the guest's hotel folio."Plum is truly great for guests who are wine lovers, but perhaps don't wish to order an entire bottle," says Cory Saffran, Director of Food and Beverage at Four Seasons Resort Orlando. "Perhaps they wish to enjoy a glass on their guest room terrace before going to dinner. The convenience and ease of Plum are two reasons why guests love it."From a Resort operations standpoint, Plum is a time saver, as room service attendants are spending less time delivering and uncorking wine for guests. It's also ideal for personalising service. If a guest is known to love a specialty wine such as Opus One, for example, the team can arrange for Opus One to be in the Plum unit, so the guest's favourite bottle is chilled and ready when they check in to the room.For the Resort, which is Central Florida's only Five Diamond Award rated property, offering Plum is another testament to the many adult-oriented offerings the property boasts. From gourmet dining at the award-wining Capa steakhouse, named to the Wine Enthusiast list of 100 Best Wine Restaurants in the US, to an incredible Spa with six couples' suites, and a lakeside adult-only pool that is a true oasis, the Resort is ensuring "ways to keep adults happy" are front and centre.

More Ways to Chat: Four Seasons Expands Award-Winning Chat Service with the Addition of New Channels for Superior Access

Four Seasons ·19 December 2018
TORONTO -- With chat apps trending and conversational commerce on the rise, Four Seasons Chat has exchanged over 3.5 million messages, allowing guests to connect with real people on property in real time, for any need, creating more opportunities to personalize the travel experience."The guest experience is our top priority, whether on property or when engaging with our brand digitally," said An innovator in the luxury hospitality mobile space, Four Seasons launched its award-winning multi-channel messaging platform in 2017 without the use of chatbots. The service is 100% powered by humans and translates 100+ languages in real time, allowing for response times averaging 90 seconds or less. Guests can use Four Seasons Chat for any inquiry or service, big or small, including requests for restaurant recommendations and reservations, ordering room service, making or altering golf or spa reservations, obtaining advice on the best nearby shopping, notifying the property of a late arrival or early checkout, ordering drinks poolside, and even ordering a private jet.About Four Seasons ChatSince launching Four Seasons Chat in October 2017, guests can send and receive instant messages with property teams before, throughout and after their stay via multiple channels. In addition to WhatsApp, guests can use the Four Seasons App, Facebook Messenger, WeChat, KakaoTalk, LINE, Apple Business Chat and SMS, with Web chat on in pilot phase (with roll-out across the portfolio in 2019), offering a choice of nine channels. Four Seasons Chat is currently available in 106 Four Seasons hotels and resorts and the Four Seasons Private Jet.About Four Seasons Hotels and ResortsFounded in 1960, Four Seasons Hotels and Resorts is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating 112 hotels and resorts, and 39 residential properties in major city centres and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. For more information and reservations, visit @FourSeasonsPR on Twitter.

Four Seasons To Pop Down On Kismet Superyacht, Bringing Global Event Series To Miami

Four Seasons · 3 December 2018
Four Seasons Hotels and Resorts, the worlds leading luxury hospitality company, will present the third installment of its original global event series in Miami aboard KISMET, a custom designed 95 metre (312 foot) superyacht. The latest Four Seasons Pop Down comes hot off the heels of transforming a former Philadelphia high school into a surreal rooftop garden.As we continue to showcase talent and imagination beyond our hotel walls, we could think of no better time than when artists and art lovers descend on Miami to host our next Pop Down, celebrating the artisans and craftspeople who create magic in our hotels around the world every day, says Peter Nowlan, Chief Marketing Officer at Four Seasons. Those who have followed along in the Pop Down journey know that it is a platform for Four Seasons artisans to showcase their craft. We have long celebrated art in all its forms, and this has become the inspiration for our latest immersive event experience.A one-night, invitation-only experience, featuring a special DJ set by Questlove, will be held on December 7, 2018 aboard KISMET docked at Island Gardens Marina.The international roster of Four Seasons artisans traveling to Miami include Daniel Boulud of Caf Boulud and d|bar at Four Seasons Hotel Toronto and Mauro Colagreco, Chef Collaborator, Four Seasons Resort Palm Beach, as well as Chefs Aaron Brooks of Four Seasons Hotel Miami and Antonio Mermolia of Le Sirenuse Miami at Four Seasons Hotel at The Surf Club, Surfside, Florida.Pastry creations will be on offer from Chris Ford of Beverly Wilshire, Beverly Hills (A Four Seasons Hotel), Rabii Saber of Four Seasons Resort Orlando at Walt Disney World Resort, Angel Betancourt of The Ocean Club, A Four Seasons Resort, Bahamas, Nicolas Lambert of Four Seasons Hotel Lion Palace St. Petersburg and Diogo Lopes of Four Seasons Hotel Ritz Lisbon.To complete the trifecta, featured master mixologists will include Fatima Len of Four Seasons Hotel Mexico City, Melissa Hart of Four Seasons Hotel Toronto, Keith Motsi of Four Seasons Hotel Beijing, Ashish Sharma of Four Seasons Hotel Kuala Lumpur, Valentino Longo of Four Seasons Hotel at The Surf Club, Surfside, Florida, Jeisson Caro of Four Seasons Hotel Bogota and Karen Arceyuth of Four Seasons Resort Costa Rica at Peninsula Papagayo.Glass Horizon by Patrick ShearnAs part of the Four Seasons Pop Down Miami experience, from December 4 to 9, 2018, members of the public are invited to witness the debut of the latest Skynet artwork by Patrick Shearn and his Poetic Kinetics team, presented by Four Seasons. The art installation, titled Glass Horizon, is the first of the artists renowned series to appear on the east coast and will be a must-see public installation for art lovers at Island Gardens Marina. Onlookers are encouraged to experience, enjoy, and share using the #FourSeasonsPopDown and #GlassHorizon hashtags. Public hours are December 4, 2:006:00 pm, December 5 through 8, 10:00 am 6:00 pm, and December 9, 10:00 am 2:00 pm.The Art of HospitalityDuring the one-night only event on December 7, 2018, two-storey video walls on board KISMET will display in time lapse images the artistic process of celebrated Barcelona-born artist Ignasi Monreal, whose work is featured in Four Seasons: The Art of Hospitality. The brands newly launched coffee table book from Assouline Publishingshowcases playful and evocative digital paintings inspired by the people of Four Seasons.About KISMET SuperyachtThe luxury superyacht KISMET, long favoured by celebrities for private vacations, is owned by Shahid Khan, owner of Four Seasons Hotel Toronto, as well as the Jacksonville Jaguars and Fulham FC sports teams. KISMET boasts a main salon, outdoor decks, helipad, half basketball court, DJ area, spa, reception space, dining room, multi-level swimming pools, bars and screening room.Exclusively for this event, NetJets will continue its collaboration with Four Seasons by hosting a lounge on KISMETs top deck, where guests can enjoy cocktails and savoury bites fresh off the grill from a unique vantage point.About Glass HorizonGlass Horizon is the latest kinetic art installation of Patrick Shearns Skynet series, designed to evoke the movements of nature, such as the fish shoals of the Atlantic Ocean. The series made its debut in Los Angeles with Liquid Shard in 2016, famously transforming an underused public square in the heart of downtown into a bustling destination overnight. Shearn has since exhibited his larger-than-life, moving installations worldwide.About the Four Seasons Pop Down SeriesFour Seasons Pop Down Miami is the third in an innovative series of immersive global events in unexpected locations, each with unique themes brought to life by a selected team of Four Seasons artists and visionaries from around the world. Four Seasons Pop Down was launched in Toronto in 2017, followed by Philadelphia in September 2018. Following the Miami event in December 2018, the series will continue with the next Pop Down in Hong Kong in early 2019. For the latest news on Four Seasons Pop Down events, themes and locations, follow @FourSeasonsPR #FourSeasonsPopDown and visit

Introducing Envoy by Four Seasons: A Partnership with the World's Most Passionate Travellers and Creative Storytellers

Four Seasons · 1 November 2018
In the face of an increasingly cluttered and homogenized online experience, Four Seasons, the world's leading luxury hospitality company, is launching Envoy by Four Seasons, a new program to engage creative storytellers and artists across all mediums. The program's goal is to invite world-class creators to share their perspective and stories about the unique and curated experiences that only Four Seasons can offer."We believe that content quality is the new measure of value in the realm of influencer marketing," says Peter Nowlan, Chief Marketing Officer at Four Seasons. "Numbers still matter, so of course we will continue to engage top influencers whose breadth and depth of reach aligns with our goals. However, we are also keen to work with storytellers whose original, high quality content can immerse our audiences in the world of Four Seasons in new and compelling ways."To ensure that Envoys are able to remain focused on their experience and their work, Four Seasons is collaborating with Muse Storytelling, a five-time Emmy Award winning storytelling and film studio, to capture and share the experiences of Four Seasons Envoys with the world.As influencer marketing has evolved over the years, there has been a natural bias toward those with the largest number of followers, as well as those who can demonstrate an engaged following that comments, likes, shares and clicks through their social media posts.At Four Seasons, there is continued emphasis on creative content that encourages people to be fully present in their lives. With a clear and discerning brand point of view, Four Seasons content celebrates world-class craftsmanship and inspires purposeful connection to people and place. Ultimately, the company seeks to meaningfully engage with its nearly 10 million global followers and beyond in order to bring the Four Seasons experience to life through words, pictures, videos and other forms of compelling storytelling."Our hope is that beyond the beautiful beach shots and picture perfect foodie images, we will uncover fresh points of view and new ways to tell authentic stories - through video, photography, art, music, poetry, prose or whatever artistic expression our Envoy partners are inspired to use," notes Sarah Tuite, Senior Director, Corporate Public Relations at Four Seasons. "We are excited to continue to work with those influencers who are already Four Seasons enthusiasts, as well as discover an untapped pool of talented storytellers through Envoy".To launch the program, Four Seasons worked with spoken word artist Marshall Davis Jones, who created a spoken word poem, (which can also be viewed in the gallery above) inspired by a stay in Hawaii at Four Seasons Resort Hualalai."During his stay at Hualalai, Marshall eloquently spoke about how artists "lead the way" when it comes to transformative creative content. And we are excited to discover where our storytellers and artists will lead us through this new program. Passionate storytellers, fervent cultural explorers, intrepid travellers, the curious and the creative are all encouraged to apply to be a Four Seasons Envoy," says Tuite.How It WorksEnvoy by Four Seasons is accepting applications now and will begin its selection process in December 2018. Through the program, Four Seasons will work with four to six Envoys annually. Those selected will receive a personalised, immersive welcome that provides an in-depth look into the world of Four Seasons. They will then work with Four Seasons to choose a destination as well as Four Seasons experiences that bring that destination to life. Four Seasons will fund the entire journey and creative process, allowing the Envoys to focus on their craft.As part of the program, Envoys will share their Four Seasons experiences via their preferred forms of creative expression and across their own social media channels, as well as Four Seasons brand channels. Envoys will also be among the first considered for global brand events and property familiarisation trips, and be at the top of the list for future collaboration opportunities. Following the initial selection process, Four Seasons will announce the first Envoy in early 2019.Interested social media influencers, artists and creative storytellers are invited to contact Four Seasons via the Envoy application form to learn more about the application process.Follow the hashtag #FSEnvoy on social media for the latest news and updates about the program, and to experience the creative journeys of our Envoys.

Four Seasons Hosts Second Pop Down in Philadelphia

Four Seasons ·27 September 2018
Last night #FourSeasonsPopDown Philadelphia, the second in a global series of immersive experiences by the world's leading hospitality company, culminated in a mesmerizing evening of surrealism and enchantment on September 25th at BOK in the city's Passyunk neighbourhood. Ahead of the opening of the highly anticipated Four Seasons Hotel Philadelphia at Comcast Center in spring 2019, Four Seasons transformed the South Philadelphia rooftop venue into a surreal garden experience, paying homage to The City of Brotherly Love in a showcase of artistry and imagination.The one night-only-event followed four interactive floral art installations created by renowned celebrity florist Jeff Leatham that popped down around the city, to the delight of locals and visitors to the city, lighting up social media with the colourful photo opportunities.As guests arrived at BOK, a former high school, they were greeted by colourful bursts of Leatham's florals, which set the stage for the captivating surreal garden that awaited on BOK's rooftop. Atop the city, surrounded by panoramic views, Four Seasons artisans showcased their craft, serving a menu of out-of-the-box culinary creations, mixology and sweet treats. The international roster of Four Seasons talent included artisans who will make up the permanent team at Four Seasons Hotel Philadelphia at Comcast Center, including Michelin-starred Chef Jean-Georges Vongerichten, celebrated local Chef Greg Vernick, Hotel Executive Chef Maxime Michaud, and celebrity florist Jeff Leatham, who was recently announced as Artistic Director of the upcoming Hotel.The unexpected rooftop venue was completely transformed from top to bottom, unveiling a lush garden that greeted guests with new surprises at every turn while local Philadelphia icon DJ Jazzy Jeff curated the evening's soundtrack. Guests mingled with larger than life moss creatures while sampling the night's delicacies, taking in the Philadelphiaskyline, growing by the day with the silhouette of the new Four Seasons Hotel Philadelphia at Comcast Center, opening in 2019.Uniquely designed to create new opportunities for people to engage with the brand outside of its hotels and restaurants, the event also featured Pastry Chefs Chris Ford (Beverly Wilshire, Beverly Hills, A Four Seasons Hotel), Lasheeda Perry (Four Seasons Hotel Atlanta) and Lorenzo Sollecito (Four Seasons Hotel Jakarta); and Mixologists Valentino Longo (Four Seasons Hotel at The Surf Club, Surfside, Florida), Sarah Rahl (Four Seasons Hotel Austin) and Mariano Ricciari (Four Seasons Hotel Dubai International Financial Centre).Four Seasons Pop Down was launched in Toronto in 2017. The next Four Seasons Pop Down will take place in Miami in December 2018 and Hong Kong in early 2019.Additional event and installation images can be found HERE.About the Four Seasons Pop Down SeriesFour Seasons Pop Down Philadelphia is the second in an innovative series of immersive global events in unexpected locations, each with unique themes brought to life by a selected team of Four Seasons artists and visionaries from around the world. Four Seasons Pop Down was launched in Toronto in 2017, followed by Philadelphia in September 2018 with subsequent Pop Downs planned in Miami in December 2018 and Hong Kong in March 2019.For the latest news on Four Seasons Pop Down events, themes and locations, follow @FourSeasons #FourSeasonsPopDown and visit

Four Seasons Maldives Has A Three-Man Sub

Four Seasons · 3 May 2018
DeepFlight produces the world's highest performance personal submarines. On May 3, 2018, Four Seasons Resort Maldives at Landaa Giraavaru will become the first place to launch submarine excursions in DeepFlight's most advanced model yet: the Super Falcon 3S.In a world exclusive, DeepFlight Adventures take up to two guests on a once-in-a-lifetime sub-aquatic 'dive' exploration of the Maldives' only UNESCO Biosphere Reserve, Landaa Giraavaru's Baa Atoll home.With a professional pilot at the controls, passengers can skim over coral formations; fly through shoals of brightly colored fish; encounter creatures like turtles, sharks, dolphins and rays; and explore the Maldivian waters down to a depth of 120 feet/37 meters - all without getting wet.Brought to the Maldives in collaboration with leading water sports operator, Ocean Group Pvt. Ltd, the Super Falcon 3S represents the pinnacle of personal submarine technology: an environmentally friendly, battery-operated submersible that offers unparalleled underwater 'flying' from the safety, comfort and style of a personal pressurized and air-conditioned cockpit, with individual viewing domes.Once submerged, the domes virtually disappear, providing a 360-degree view of the underwater world. Additionally, its flight-inspired design allows the Super Falcon 3S to glide effortlessly over reefs and cruise alongside marine mammals like dolphins.The Super Falcon 3S has also been designed with the environment in mind: its electric and acoustic emissions have been minimized so as not to disturb marine life, and it never lands on the seabed or reefs. The pilot narrates each dive with a real-time commentary, educating and inspiring guests about the wonders of the underwater ecosystem.Safety is DeepFlight's number one priority. Certified by Lloyds Register, a leading marine classification society, the Super Falcon 3S features fixed positive buoyancy and a patented thrust and lift system that enables it to not only 'fly' underwater, but to automatically float back to the surface in the unlikely event of power loss. A surface team tracks and monitors the submarine during each dive, staying in communication with the pilot via an underwater communications system.Commenting on the launch, Regional Vice President Armando Kraenzlin said, "At Four Seasons Landaa Giraavaru, we have long been aligned with DeepFlight's mission to bring awareness to the oceans. These submarine excursions redefine marine exploration and bridge the gap between the world we see above the waves and the one that exists below. We couldn't be prouder to be the first resort in the world to launch the DeepFlight Super Falcon 3S."How long is a DeepFlight Adventures' submarine excursion?About one hour from boarding to flying underwater and disembarkation.What are the age/weight/height restrictions?Children must be aged 7 and above and over 1.2-meters tall; maximum weight per person is 120 kg (265 lbs); maximum height is 1.9 meters (6.4 ft.).How much does a DeepFlight Adventures' excursion cost at Four Seasons Landaa Giraavaru?US$1500.00 (+ 12% GST) per flight for up to a maximum of two passengers.How do I book a DeepFlight Adventures' excursion?

Four Seasons Hotels and Resorts Announces Transition of CEO J. Allen Smith

Four Seasons ·15 February 2018
Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, today announced that its President and Chief Executive Officer, J. Allen Smith, will be leaving his position at the end of 2018 upon the completion of his five-year contract with the Company.Smith, who was appointed President and CEO in 2013, will continue to lead Four Seasons until the Board of Directors completes its search for a successor.Commenting on behalf of the Board, Four Seasons Founder and Chairman Isadore Sharp said, "Through his five years of leadership, Allen has built an outstanding senior management team and successfully pursued strategic initiatives so the company is well positioned for the next chapter of its evolution and leadership. The Board and Allen are committed to a successful CEO transition and meeting their responsibility to maintain and enhance Four Seasons brand, people and service culture, and management capabilities. Four Seasons has never been stronger."Smith said, "It is a profound honor and privilege for me to lead Four Seasons and I am deeply grateful to my colleagues whose passion for being the best is evident every day in all that they do. I have been fortunate to enjoy the tremendous support of our Board of Directors and hotel owners, who share a deep sense of commitment to our long term success."

Four Seasons Continues To Expand Global Portfolio Of Hotels, Resorts And Residences

Four Seasons ·23 January 2018
Following a year of highly successful openings including new builds, the rebirth of two historic landmarks and the conversion of one of the world's finest resorts, Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, enters 2018 with a remarkable list of openings planned, including the company's first standalone residential project."Our singular focus is on luxury lifestyle, encompassing Four Seasons hotels and resorts, and increasingly, Four Seasons Private Residences," says J. Allen Smith, President and CEO, Four Seasons Hotels and Resorts. "For decades, Four Seasons has been synonymous with the highest standards of quality and service for luxury travellers, many of whom have now chosen to ultimately live at Four Seasons. We are now committing even greater resources to this priority."Strategic Priority: Four Seasons ResidentialTo support the company's growing residential business, Paul White has been appointed to President, Residential at Four Seasons Hotels and Resorts. Reporting to the President of Portfolio Management and Owner Relations, Michael A. Crawford, this newly created global role is focused exclusively on the company's existing residential properties and the more than 30 projects currently in advanced stages of development, including working with owner partners to develop, design and market residential projects."Paul and his team oversee what we project will be USD 10 billion in Four Seasons residential sales over the next five years," says Crawford. "Four Seasons is distinct in the market as we also manage our residential properties, thus ensuring world-class service for our homeowners. We are also the only brand with a dedicated residential team, a team that under Paul's leadership will continue to evolve our offerings and provide owners with a luxury lifestyle experience that can only be found through Four Seasons."Since entering the luxury real estate business in 1985, the company's portfolio of Four Seasons Private Residences, as well as its villa and residence rentals program, has grown to include 38 properties in 17 countries, and is set to double in the next five years. Twenty Grosvenor Square, a Four Seasons Residence in London, opening this year, will be the first standalone Four Seasons residential property, while approximately 80 percent of current hotel and resort development projects include a residential component.Building on Success: 2017 Growth HighlightsFour Seasons opened seven hotels and resorts last year, including a second location in London at Ten Trinity Square, which realised the meticulous restoration of a historic landmark. Additional expansion took place in China, where the company opened its ninth location in this key market, this time in the port city of Tianjin.In Surfside, Florida, architect Richard Meier's and designer Joseph Dirand's vision for reviving the historic Surf Club came to life as a Four Seasons hotel and residences, while the company's first hotel in Kuwait is a modern marvel of architecture, art and design. The first Four Seasons in Tunisia also opened on a prime beachfront location just minutes from both urban attractions and major archaeological sites.Late in the year, just one month after announcing plans to convert, Paradise Island's legendary Ocean Club in the Bahamas debuted as a Four Seasons experience. In another Four Seasons first, the company expanded its mountain portfolio to Europe in collaboration with the Rothschild family with an all-new hotel in Megeve.In 2017, the company also announced plans to open Four Seasons hotels, resorts and residences in Korea at Jeju Island; the Chinese port city of Dalian; a second location in Saudi Arabia at Makkah; and a second property in Vietnam in the heart of Hanoi.Looking Ahead at 2018In addition to Twenty Grosvenor Square, a Four Seasons Residence, there are several anticipated hotel and resort openings in 2018, with most featuring Private Residences, including a new hotel next to the Petronas Towers in Kuala Lumpur.The company will open its second hotel in India along with Private Residences in Bengaluru, one of India's fastest growing cities, as well as its second resort in Seychelles on the secluded Desroches Island.Four Seasons will return to Philadelphia with a new hotel in what will be the city's tallest building. In partnership with Comcast, the hotel will introduce a new level of enhanced technology for luxury travellers. Four Seasons will also debut in Brazil with a new hotel and residences in Sao Paulo; and in Greece with the conversion of a longstanding favourite on the Athenian Riviera, the Astir Palace.

Four Seasons Hotels and Resorts Announce 2019 Private Jet Itineraries Featuring a New "Latin Escape"

Four Seasons ·17 November 2017
TORONTO, Canada -- Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, today unveils three unique Private Jet itineraries set to take flight in 2019. Newly added is Latin Escape, a 16-day adventure for those looking to explore the most exciting natural and cultural offerings of Central and South America. Just over two weeks in duration, this new journey is shorter than the 24-day around-the-world journeys, and takes travellers to Miami, Costa Rica, Buenos Aires, Bogota and even includes an escape to the Galapagos Islands, all in the care of Four Seasons.The Four Seasons Private Jet allows travellers to fulfil their most extraordinary travel dreams aboard a custom designed aircraft, while enjoying personalised Four Seasons service every step of the way. Guests can opt into a wide range of experiences in each destination and tailor their trip to their interests, discovering authentic flavours and connecting with local cultures and communities without the added stress of planning. The dedicated team on each Private Jet journey takes care of everything, including all air travel, ground transportation, planned excursions, all meals and beverages and luxurious accommodations at Four Seasons hotels and resorts. While visiting the remote Galapagos Islands during the Latin Escape itinerary, guests will stay at accommodations carefully selected by Four Seasons."Each year, we expand our Private Jet offerings, pushing the boundaries of curated travel and bringing together like-minded adventurers with a desire to explore the world. Our new itinerary offering, "Latin Escape", was devised in response to increased interest in the Four Seasons Private Jet program by a wide range of travellers, some of whom are looking for a shorter travel experience while still in the comfort and care of Four Seasons. Our tailor-made itineraries highlight the unique character of each destination, creating truly personalised and exclusive experiences alongside the comforts of legendary Four Seasons service," says J. Allen Smith, President and CEO, Four Seasons Hotels and Resorts.Back by popular demand, two of the most coveted Four Seasons itineraries are also featured on the 2019 roster. Timeless Encounters is a 24-day exploration of lively city centres and remote islands, including a day trip to the Taj Mahal. International Intrigue, a journey across nine diverse destinations, celebrates the magic of culturally-rich cities such as Kyoto and St. Petersburg set in dynamic contrast to the untamed paradise of the Serengeti. Both journeys provide insider access like never before in the most captivating destinations and are projected to sell out once again. 2019 Four Seasons Private Jet Itineraries NEW: Latin Escape (February 9 - 24, 2019) Miami - Costa Rica - Buenos Aires - Bogota - Galapagos Islands - Miami Latin Escape kicks off in Miami, with dinner at the Versace Mansion, famed for its secret passages, celebrity guests and gold-plated mosaic tile pool. In Costa Rica, take in the southern sky like never before through a powerful GPS-guided telescope while savouring cocktails and culinary treats infused with real meteorite dust. Feeling brave? Harness up and slide along a series of zip lines suspended above the valleys and treetops of the dense jungle, enjoying breathtaking views while spotting wildlife.Next, it's off to explore the irresistible blend of European and Latin American cultures that is Buenos Aires. Fly to Iguassu Falls for the day to explore this astounding collection of 275 interlinking waterfalls. Later, enjoy a private behind-the-scenes tour of the Teatro Colon, one of the world's best concert venues, renowned for both its acoustics and architecture. Visit one of the oldest ranches in Argentina to experience the gaucho lifestyle. Witness a display of traditional horse-riding skills and indulge in an authentic barbeque on historic grounds.Latin Escape continues to Bogota, Colombia's lively capital city. Explore the innovative arts scene with a local artist or take a private salsa lesson with a skilled instructor. Sipcocktails while taking in 50,000 pre-Hispanic indigenous gold artifacts housed at the Museo del Oro, before sitting down to a gala dinner surrounded by rare treasures.Continue on to the remote archipelago of Galapagos for four nights of legendary Four Seasons service aboard a private ship. Snorkel, swim and paddle through crystal-clear waters abundant with local marine life. Wake up each day at a new site ready to explore landscapes and wildlife found nowhere else on earth. This journey through the Americas ends back where it started in Miami, with time to unwind and toast to the trip of a lifetime over an exquisite meal of Latin-inspired flavors.Timeless Encounters (September 17 - October 10, 2019) Kona - Bora Bora - Sydney - Bali - Chiang Mai or Chiang Rai - Taj Mahal - Dubai - Prague - London Timeless Encounters takes guests on a journey across four continents, beginning in lush Kona, Hawaii, and concluding in London. Activities over the three-week adventure include a visit to Tirta Empul temple for a traditional water purification ritual in Bali; a snorkeling safari with blacktip lagoon sharks in Bora Bora; a day trip to admire the intricate architecture of the Taj Mahal; and a personal welcome from Prince William Lobkowicz into his family's 16th-century ancestral home for a memorable gala dinner in Prague.International Intrigue (March 25 - April 17, 2019)Seattle - Kyoto - Hoi An - Maldives - Serengeti - Marrakech - Budapest - St. Petersburg - London International Intrigue departs from Seattle, taking travellers across Asia and Africa, before reaching Europe and concluding in London. In Kyoto, guests learn how to draw, pose and swing a samurai sword under the instruction of the choreographer of Kill Bill: Vol. 1. In Serengeti, travellers are welcomed aboard a hot air balloon to catch glimpses of the Big Five before enjoying a Champagne breakfast in the bush. In the Maldives, guests can unwind with an award-winning spa ritual underneath the night sky. St. Petersburg offers travellers private access to the world-renowned State Hermitage Museum before flying to London for a final farewell dinner. Journey Aboard the Four Seasons Private JetTimeless Encounters and International Intrigue begin at USD 140,000 per person, based on double occupancy. Latin Escape begins at USD 98,000 per person, also based on double occupancy.Visit and follow the #FSJet hashtag on Twitter and Instagram for the latest news and to continue exploring the Four Seasons Private Jet.Travel the world in 90 seconds with the Four Seasons Private Jet on YouTube, visit

Let's Chat: Four Seasons Connects Real People in Real Time with New Chat Feature

Four Seasons ·26 October 2017
TORONTO -- Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, has launched Four Seasons Chat - a new digital service enabling guests to send and receive instant messages with property teams before, throughout and after their stay.Four Seasons Chat leverages technology to get more personal, providing guests with access to legendary Four Seasons service at their fingertips at any time, from anywhere. Guests can send a message via multiple channels - namely the Four Seasons App, Facebook Messenger, WeChat or SMS. The result is a seamlessly integrated conversation that creates uniquely tailored hospitality experiences, facilitated digitally but delivered with a distinctly human approach."Human connection may be the single most important element of the Four Seasons guest experience," said Christian Clerc, President of Worldwide Operations, Four Seasons Hotels and Resorts. "There are no chatbots here. Four Seasons Chat ensures guests have access to our people at any time, for any need. We continue to evolve our service offering to incorporate digital enhancements that are powered by people, to facilitate and strengthen personal connections and to ensure guest expectations are met and exceeded every day."Wherever one travels, communication is made easy with Four Seasons Chat's ability to translate more than 100 languages efficiently and in real time. Best-in-class response times are in minutes, if not seconds, well below industry averages of 12 minutes. Four Seasons Chat alerts staff immediately via visual and audial cues to ensure that no message is missed and responses are delivered right away.In a pre-launch pilot program at 30 hotels, more than half of guests introduced to Four Seasons Chat leveraged the service on their first stay. They also engaged with Four Seasons more regularly - they averaged more than six chats during a stay, more than twice as often as the industry average of three. Overall, guests loved the new simple and intuitive feature, consistently reporting that Four Seasons Chat heightened their guest experience.Marhaba Bikum Four Seasons, Welcome to Four Seasons, Bienvenue a Four SeasonsChat was designed with the sole purpose of heightening the guest experience, ensuring that all needs are met regardless of time or place. Whether asking for directions to the Louvre in Paris, craving a midnight snack in China, or flying aboard the Four Seasons Private Jet, Four Seasons Chat has it covered.Five Reasons to Chat:Customisation at One's Fingertips: Running late for a tee time? Adding an extra person to a dinner reservation? Need driving directions? Send an instant message to request prompt assistance and get answers in real-time, from real people.From the Comfort of Anywhere: Feel like a Mojito poolside? No need to leave one's lounger. Send requests via Four Seasons Chat and staff will take care of the rest.Advice On-the-Go: Best steak in New York? Finest tailor in Paris? A secluded spot for sunset watching in Bora Bora? Concierge recommendations are available when out and about.Connect Before, During and After a Stay: Chat makes it easy to get organised before arrival and put a face to a name during one's stay. Need to get in touch following departure? No problem, Chat away!More Me-Time: Whatever the purpose of one's stay, Four Seasons Chat's quick response time and ease of use means guests can enjoy more moments with family, another cocktail with friends, or simply an extra hour in bed.Four Seasons Chat will be available in 72 hotels and 19 residences by the end of 2017, with rollout across all Four Seasons properties planned for 2018. In EMEA, Chat is already live in 16 Four Seasons hotels and resorts, including properties in Paris, Hampshire, Lisbon, Dubai, Riyadh and Istanbul. In the Americas, Chat is already live in 28 Four Seasons hotels and resorts, including properties in New York, Los Angeles, Toronto, Florida, Hawaii and Mexico City. In Asia-Pacific, Chat is already live in 12 Four Seasons hotels and resorts, including properties in Beijing, Shanghai, Bora Bora, Jakarta and Koh Samui.

Four Seasons Hotels and Resorts and NetJets Offer Exceptional Personalised Service and Seamless Luxury Travel with New Collaboration

Four Seasons ·11 October 2017
TORONTO, Canada -- Born of the shared belief that travelling should be one of life's most enjoyable and fulfilling endeavours, Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, and NetJets, the world's largest private aviation company, are joining forces to offer the ultimate in luxury in the sky and on the ground.As industry pioneers, Four Seasons and NetJets have been at the forefront of innovation, setting new standards for service excellence and introducing industry firsts for more than fifty years each. The icons are now coming together with the introduction of exclusive travel opportunities available to both NetJets Owners and Four Seasons guests."The complementary nature of our two companies lays the foundation for a strong global collaboration, combining the power of the NetJets private fleet - the largest in the world - with the renowned culture of service excellence that defines Four Seasons," says J. Allen Smith, President and CEO, Four Seasons Hotels and Resorts. "Four Seasons has always been singularly focused on the luxury consumer - understanding their needs, looking at how they like to travel and recognising opportunities to extend our offering in ways that fit their lifestyles. These specially-designed itineraries offer the perfect opportunity for our guests - many of whom are already NetJets Owners - to enjoy exceptional service, flexibility and unmatched access to destinations around the world."In three uniquely designed itineraries - with each entirely customisable to suit traveller preferences - guests will be transported via a NetJets private jet to Four Seasons destinations, where they will have opportunities to enjoy a series of exclusive experiences. Guests can choose from a winter mountain adventure on the soaring slopes of Jackson Hole and Vail, a tropical escape to the unspoiled Hawaiian island of Lanai, and a cultural immersion in France and Italy. Throughout their journey, air transportation will be arranged by NetJets, while Four Seasons will provide all accommodations and a dedicated concierge will customise each guest's local itinerary. Timing of these trips is flexible, and available for parties of up to 14 guests - ideal for families, couples seeking a romantic getaway, or an intimate group of friends travelling together."This collaboration will open new doors to travellers, welcoming them into a world of access that only Four Seasons and NetJets can offer," says Patrick Gallagher, EVP of Sales and Marketing, NetJets. "Our goal is to make the impossible possible as we invite our guests to experience exceptional private aviation. Alongside the extraordinary experiences Four Seasons creates, our combined dedication to providing bespoke service in every detail creates a rare opportunity for our guests to travel without compromise."NetJets Owners and Four Seasons guests will enjoy the freedom of travelling with true peace of mind, never having to worry as every step of their journey is seamlessly executed. Passengers will have access to a Four Seasons Director of Guest Experience, a dedicated concierge who will work with each guest to customise the itineraries into one-of-a-kind experiences.As the fifth largest airline in the world, NetJets offers an unrivalled network of global connectivity including access to 5,000 airports in 170 countries around the globe. Four Seasons is the world's leading luxury hospitality company, with more than 100 hotels and resorts on six continents.Learn more about travelling with Four Seasons and NetJets with Four Seasons Magazine here and here.About NetJetsNetJets Inc., a Berkshire Hathaway company, is the worldwide leader in private aviation with the largest and most diverse private jet fleet in the world. NetJets celebrated its 50th Anniversary in 2014, having been established in 1964 as the world's first private jet charter and management company. In 1986, NetJets pioneered the concept of fractional aircraft ownership - offering individuals and businesses all the benefits of whole aircraft ownership and more, at a fraction of the cost. Today, NetJets offers a full range of private aviation solutions, including fractional ownership, leasing, and jet cards through businesses bearing the NetJets, Executive Jet Management, and Marquis Jet Card service brands in North America and Europe. For more information on NetJets customer programs and services, please visit Twitter: @NetJets Instagram: NetJets

Four Seasons Launches First Pop Down

Four Seasons ·12 September 2017
TORONTO -- With all eyes on Toronto during the city's annual film festival, Four Seasons Hotels and Resorts staged a surprise four-day experience highlighted by a one-night only celebration of artistry and imagination in the heart of the city.The event marked the launch of Four Seasons Pop Down, a new global series of immersive experiences that will bring Four Seasons to unexpected settings all over the world, transforming unusual spaces and creating one-of-a-kind events and experiences."Give our people a blank canvas, and they will create something truly extraordinary," says J. Allen Smith, President and CEO, Four Seasons Hotels and Resorts. "The Four Seasons Pop Down is a microcosm of the creativity and passion that is infused into everything we do at our hotels and resorts around the world."Taking over a vacant retail space in downtown Toronto, the company's first Pop Down brought together a team of Four Seasons artisans from four continents, each presenting an interactive expression of their craft. Showcasing their passion and imagination, Four Seasons award-winning mixologists, chefs and creative masters transformed a raw, concrete space into an unexpected journey through the world of Four Seasons.Four Seasons Pop Down TorontoA garden oasis in the heart of Toronto's entertainment district, the first Four Seasons Pop Down was conceived in dramatic contrast to the event space's concrete walls and surroundings, combining digital mapping with culinary masterpieces, large floral installations, and a floor-to-ceiling herb garden.Eschewing the red carpet, guests including celebrities, business leaders, media, filmgoers and world travellers entered through an archway of draping orchids designed by world renowned florist Jeff Leatham, in a display reminiscent of his signature installations at Four Seasons Hotel George V, Paris, and Four Seasons Hotel Los Angeles at Beverly Hills.Once inside guests were treated to a global tour of tastes and aromas created especially for the event and personally presented by Chef Vito Mollica (Michelin-starred Il Palagio, Four Seasons Hotel Firenze and La Veranda, Four Seasons Hotel Milano) and Chef Sylvain Assie (Cafe Boulud, Four Seasons Hotel Toronto); Pastry Chefs Joaquin Grimaldi (Elena, one of Latin America's 50 Best Restaurants 2016, Four Seasons Hotel Buenos Aires) and Chris Ford (THE Blvd, Beverly Wilshire, Beverly Hills, A Four Seasons Hotel); and Mixologists Mica Rousseau, Mexico's Best Bartender 2016 (Fifty Mils, Four Seasons Hotel Mexico City), Lorenzo Antinori (Charles H., one of Asia's 50 Best Bars 2017, Four Seasons Hotel Seoul) and Michal Maziarz (Rotunda, Four Seasons Hotel London at Ten Trinity Square).Thinking Beyond the HotelThe Toronto Pop Down sets the stage for further unique transformations, one-of-a-kind experiences and surprise locations where Four Seasons will Pop Down next. Speaking to the series' unique potential, Peter Nowlan, Four Seasons Executive Vice President and Chief Marketing Officer explains, "The concept creates an exciting opportunity to deliver Four Seasons experiences - characterised by our signature service and unparalleled attention to detail - in unconventional locations, pushing our imagination further as we continue to explore other unexpected ways that we can tell our story and bring the world of Four Seasons to life beyond our hotels."The Toronto Pop Down also includes a three-day lounge experience for guests to recharge and reconnect, offering an escape from the hectic festival pace. The Four Seasons Lounge features Four Seasons legendary service, beverages and bites, foot massages, manicures and more.

Four Seasons Announces 2018 "World of Adventures" Private Jet itinerary

Four Seasons ·11 July 2017
TORONTO -- Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, today unveils World of Adventures, a new 2018 Four Seasons Private Jet experience set to take flight from October 19 to November 11, 2018. From the Seychelles to the Galapagos, experience the rare, the wild and the beautiful on this trailblazing voyage across eight countries.The Four Seasons Private Jet takes travellers on a global exploration of carefully curated experiences, creating lasting memories in the world's most prized destinations. The 2017 International Intrigue itinerary this September has sold out, and bookings for 2018's Timeless Encounters and International Intrigue are moving quickly, which prompted Four Seasons to add a third 2018 itinerary."In response to the overwhelming popularity of our Private Jet program, we're pleased to announce the addition of an all-new 2018 journey, creating even more opportunities for guests to experience the extraordinary people and memorable destinations that define the Four Seasons Private Jet Experience," said J. Allen Smith, President and CEO, Four Seasons Hotels and Resorts."The new World of Adventures itinerary marks an exciting extension of our program, creating a unique opportunity for guests to enjoy an end-to-end Four Seasons experience in destinations where we don't have a presence. For the first time, guests can experience the beauty of Rwanda and the adventures of the Galapagos with every aspect of their journey looked after with the attention to detail and thoughtful service that Four Seasons is known for."A Window to the WorldLong-time travel journalist Laura Begley Bloom was aboard the Four Seasons Private Jet in 2016, and says the experience was perhaps her favourite lifetime travel memory, describing it as "an emotional experience that I will carry with me forever.""The Four Seasons Private Jet changes how you view not only the world, but life in general, making it challenging to come back to reality," says Laura Begley Bloom. "There's nothing else like it. I mean, how often do you wish a flight would last longer? The people also made this special. You're travelling around the world with a group of like-minded people who are passionate about travel and living life to the fullest. And Four Seasons strikes the perfect balance - personalising the trip for each passenger, while at the same time providing meaningful experiences that you share with a special, small group. You create moments you will cherish."A video chronicle of Begley Bloom's adventure can be found here.2018 Four Seasons Private Jet ItinerariesNEW: World of Adventures (October 19 - November 11, 2018)Seattle - Kyoto - Bali - Seychelles - Rwanda - Marrakech - Bogota - Galapagos Islands - OrlandoWorld of Adventures guests board the Four Seasons Private Jet in Seattle, bound for Kyoto. There they will visit Kikaku-ji, Kyoto's famed bamboo jungle; study samurai sword-fighting and historic artwork in equal measure; and enjoy a sumptuous private dinner at Kenninji Temple, the most ancient Zen temple in Kyoto.Next, it's on to explore the azure waters of Bali, then the pristine beaches and lush jungles of the Seychelles before continuing westward. In the verdant mountains of Rwanda's Volcanoes National Park, guests will follow in the footsteps of Dian Fossey's famous studies of mountain gorillas as they trek with an expert naturalist guide by day and relax in one of the park's acclaimed lodges in the evening. Before leaving Africa, Private Jet guests stop in Marrakech for private shopping excursions, a day in the Atlas Mountains with a Berber family, and an afternoon in the magical Majorelle Garden.The World of Adventures journey continues on to Bogota, Colombia's sophisticated capital of art, design and gastronomy. Then, in another itinerary highlight, guests will embark on a bespoke cruise through the Galapagos Islands, where they will swim alongside sea lions in Gardner Bay; snorkel with manta rays; and photograph the rich and rare assortment of seabirds that make the Galapagos their home. Finally, adventure's end comes in Orlando.Additional 2018 ItinerariesTimeless Encounters (March 1 - 24, 2018)Hawaii - Bora Bora - Sydney - Bali - Chiang Mai/Chiang Rai - Taj Mahal - Dubai - Prague - LondonTimeless Encounters takes guests on a four-continent journey, beginning in lush Kona, Hawaii, and finishing in London. Travellers will be offered a range of activities over the three-week adventure, including seaplane rides over the Sydney skyline; whitewater rafting in Bali; excursions to ancient temples in Chiang Mai; and underwater exploration in Bora Bora. Timeless Encounters even includes a day trip to the Taj Mahal, where guests will explore its poetic marble architecture before re-boarding to arrive in Dubai in time for dinner.International Intrigue (September 14 - October 7, 2018)Seattle - Kyoto - Hoi An - The Maldives - Serengeti - Marrakech - Budapest - St. Petersburg - LondonInternational Intrigue takes travellers from Seattle and across Asia and Africa, before reaching Europe and concluding in London. Four Seasons Private Jet guests will experience the many splendours of its nine destinations, which include private tours of Kyoto's centuries-old temples and shrines; a bicycle route across the lush countryside around Hoi An, Vietnam; snorkelling in the Maldives and a stunning hot air balloon ride across the Serengeti. Guests will wander through Jemaa al-Fna square in Marrakech; take a private tram ride along the banks of the Danube River; and enjoy VIP access to the opulent Catherine Palace near St. Petersburg, before flying to London for a final dinner with fellow travellers and new friends.Journey Aboard the Four Seasons Private JetTimeless Encounters and International Intrigue begin at USD 135,000, based on double occupancy. World of Adventures begins at USD 138,000, also based on double occupancy.Each journey includes air travel aboard the Four Seasons Private Jet, ground transportation, planned excursions, all meals and beverages throughout the trip, and luxurious accommodations at Four Seasons hotels and resorts. At two remote destinations during the World of Adventures experience, guests will stay at accommodations carefully selected by Four Seasons.Visit and follow the #FSJet hashtag on Twitter and Instagram for the latest news and to continue exploring the Four Seasons Private Jet. To follow the Four Seasons Private Jet on YouTube, visit

Four Seasons Hotel Kuwait reveals executive team

Four Seasons ·25 May 2017
Four Seasons Hotel Kuwait at Burj Alshaya has revealed the general manager and executive team who will be responsible for bringing the first Four Seasons address to the country.Four Seasons veteran Didier Jardin will lead the team of more than 400 professionals appointed to manage the seventh property in the Four Seasons GCC collection, which currently includes three properties in the UAE, one in the Kingdom of Saudi Arabia, one in Qatar and one in Bahrain."After hosting a growing number of Kuwaiti guests at our properties within the region and beyond, we are pleased to bring the Four Seasons experience to the heart of Kuwait City."The team in charge of this beautiful property know they have a great responsibility at hand, and drawing from their many years of experience with Four Seasons, they make an excellent choice to extend the brand's legacy in this dynamic market," said Simon Casson, president, hotel operations, Europe, Middle East and Africa, Four Seasons Hotels and Resorts.A French national, Jardin has spent the last two decades at nine Four Seasons properties, with a strong focus on food and beverage. He relocated to Kuwait last year from Four Seasons Resort Mauritius at Anahita where he was resort manager.Christel Artaud, director of human resources for the property, is a Four Seasons veteran of eight years. Artaud joined the company at Four Seasons Resort Bora Bora in 2008 where she served for seven years as director of human resources. A French national, Artaud moved to Kuwait in April 2016 to take charge of the human resource function at the new property.The director of finance is Mohamed Ismail, who has moved to Kuwait after completing a decade at Four Seasons Hotel Doha. Ismail has extensive experience in launching new properties, having been part of pre-opening teams at Four Seasons properties in Doha, Russia and Azerbaijan.Mohamed Karara joined the Kuwait property as director of sales and marketing as part of the pre-opening team in 2016 - moving from the Four Seasons Hotels and Resorts - Middle East Worldwide sales office. Previously, he has served in similar roles at Four Seasons properties in Jordan and Egypt.Georges Safi has come on board at the Four Seasons Hotel Kuwait as director of food & beverages after serving in the same role as part of the pre-opening team for Four Seasons Hotel Bahrain Bay, where he managed the hotel's eight restaurants and bars. Safi began his career at Four Seasons Hotel George V, Paris, now the only palace hotel in Europe to offer three Michelin-starred dining experiences with a total of five stars. In his new role in Kuwait, Safi will oversee the hotel's five restaurants and lounges.Director of rooms Mohamed Zakaria started his journey with Four Seasons in 2002 as assistant resort manager at Four Seasons Resort Sharm El Sheikh and later moved to Four Seasons Hotel Alexandria at San Stefano and most recently at Four Seasons Hotel Gresham Palace Budapest.As director of engineering, a Lebanese-Swedish national, Ali El-Zein is responsible for overseeing the operational maintenance of the new hotel. El-Zein has previously worked as chief engineer at King Khalid International Airport in Riyadh followed by other engineering appointments at Four Seasons Hotel Riyadh at Kingdom Centre and Four Seasons Hotel Baku.

Introducing #MoveThisRamadan:

Four Seasons ·11 May 2017
From a gentle jog along the beach to a stretching session overlooking the city skyline, MoveThisRamadan embraces the beauty of each destination to delight and inspireDubai, UAE -- Exercise in Ramadan? More people than ever are saying 'yes' to feeling healthy and energized all year round, 'yes' to spending more quality time taking part in activities with family and friends, and 'yes' to the happy buzz of endorphins that even a gentle workout brings. During Ramadan, the key is to take exercise that is light, manageable and enjoyable - as simple as a short walk.Four Seasons Hotels and Resorts is joining the action with the launch of #MoveThisRamadan - an initiative encompassing 15 Four Seasons locations across the Middle East and North Africa, as well as Istanbul and Jakarta. Each property will host weekly wellness activities led by a resident fitness expert, open to both local communities and hotel guests. From jogging to yoga, stretching and strolls - the choice of fitness sessions has been carefully designed taking into consideration local climates and activity levels that are appropriate when fasting.From the opening of its first hotel in 1961, the story of Four Seasons Hotels and Resorts is defined by the constant pursuit of guest happiness through understanding their needs - including wellness. In fact, Four Seasons was the first hospitality company to integrate fitness centres and spas into its hotels, and the first to introduce a choice of healthy dishes on the menu. Today, the story continues with #MoveThisRamadan.In addition to enabling people to come together and enjoy exercise, #MoveThisRamadan celebrates the region's cultural sites and spectacular landscapes with activities that make the most of a stunning collection of locales. Whether it's joining the group of "Beachside Strollers" at Four Seasons Resort Dubai at Jumeirah Beach or "City Striders" at Four Seasons Hotel DIFC, taking a Pranayama Class against the stunning skyline of Manama at Four Seasons Hotel Bahrain Bay, or jogging along the Nile with the Cairo Runners and the Four Seasons Egypt Collection, #MoveThisRamadan journeys make a photo-worthy treat at the magical hour of sunset.Drawing on the holy month's key values of togetherness, sharing and finding inner peace, #MoveThisRamadan supports physical activity as a natural component of everyone's Ramadan ritual.Participants are encouraged to share their fitness activities and health tips during Ramadan on social media with #MoveThisRamadan and #FourSeasons.Throughout Ramadan, Four Seasons fitness experts will also share a collection of top tips on nutritious food, staying hydrated and other healthy habits to complement physical activity.

Four Seasons Hotels and Resorts and Mabrouk Group to Open New Luxury Hotel in Tunisia in 2017

Four Seasons ·12 April 2017
TORONTO -- Four Seasons Hotels and Resorts, the world's leading luxury hospitality company, and the Mabrouk Group, Tunisia's preeminent investment group, will be introducing a new luxury experience to Tunisia with the opening of Four Seasons Hotel Tunis in late 2017.Perched along the hillside of the exclusive Gammarth neighbourhood, Four Seasons Hotel Tunis will offer unrivalled views of the coast, combining Arabic-inspired architecture and Mediterranean influences to create a hotel experience unlike anything else in the city. Set along 500 metres (1,600 feet) of pristine beachfront, the 200-room Four Seasons Hotel Tunis is conveniently located near Tunis' central business district and major cultural attractions, including the picturesque town of Sidi Bou Said and the historic ruins of Carthage."Whenever we enter a new market, we look for opportunities like this that offer a winning combination of the best location in the destination and a strong partner," said J. Allen Smith, President and CEO, Four Seasons Hotels and Resorts. "The Mabrouk Group shares our vision of creating a new luxury experience in Tunisia, one that showcases the highest standards of quality and craftsmanship, and introduces the personalised service and care for our guests that Four Seasons is known for."Marwan Mabrouk said, "As a company with deep roots in Tunisia, it's a great pleasure to unveil plans for a hotel of this calibre in Tunis. Four Seasons has a well-earned reputation worldwide for creating hotel and resort experiences that bring together luxurious designs and amenities alongside highly customised service. Four Seasons Hotel Tunis will build on the strengths and expertise of both of our companies - creating a world-class luxury hotel that is true to the destination."Four Seasons Hotel Tunis will offer the largest accommodations in the city, many with outdoor terraces overlooking the Mediterranean. The Hotel will also feature an expansive Roman-inspired Spa, as well as a series of pools, gardens, and fountains that echo the design of the historic medina, creating a tranquil oasis within the heart of Gammarth.Joining Tunis' vibrant food and beverage scene, the Hotel will attract locals and travellers alike with a casual, coastal beach bistro and lounge, a Monaco-inspired brasserie, and an internationally-inspired market venue. The neighbouring marina also offers private charters to explore the Mediterranean as well as bars and restaurants along the coast with distinctive North African flair."We are excited to extend our presence in North Africa, and particularly along this stretch of the Mediterranean coast, as we create more opportunities for our luxury guests to experience Four Seasons in the region," said Smith.Four Seasons Hotel Tunis will be the first Four Seasons in Tunisia and the seventh in North Africa. Four Seasons currently manages two properties in Morocco and four in Egypt.


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