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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Introducing 'Your HFTP': An Updated Online Interface for HFTP Members

    HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website and (better yet) is mobile-responsive.

IHG Hotels & Resorts Named Official Hotel And Hotel Loyalty Partner Of The Us Open Tennis Championships

IHG ·23 April 2019
IHG Hotels & Resorts (IHG), a leader in luxury travel, and the United States Tennis Association (USTA), today announce a new partnership that names IHG as the official hotel and hotel loyalty partner for the US Open Tennis Championships. The multiyear agreement, commencing with the 2019 US Open, also includes sponsorship of the Western & Southern Open in Cincinnati, part of the US Open Series.As a preeminent fixture on the global sporting calendar, the US Open presents an exciting new opportunity to create once-in-a-lifetime experiences for IHG's well-traveled guests and IHG Rewards Club members.The partnership provides an opportunity to showcase and immerse consumers in IHG's luxury travel heritage and expanding number of luxury properties around the world. Across IHG's four distinct luxury brands--Six Senses Hotels Resorts Spas, InterContinental Hotels & Resorts, Regent Hotels & Resorts and Kimpton Hotels & Restaurants--guests are welcomed at nearly 300 hotels and resorts around the world, with 100 more set to open in the coming years. Guests and IHG Rewards Club members will enjoy the benefits of this partnership, with exclusive US Open experiences and opportunities to experience the brands on-site at Flushing Meadows during the tournament itself.Lew Sherr, Chief Revenue Officer, USTA: "Uniting the US Open with IHG Hotels & Resorts' suite of world-leading brands provides tremendous promotional opportunities for our two global businesses. We look forward to building momentum with our new partner and working together to deliver the very best experiences for our shared clientele around the world."Claire Bennett, Chief Marketing Officer, IHG: "Our new partnership with one of the world's largest and the most prestigious tennis tournaments underscores the importance we place on creating unforgettable moments for our guests and loyalty members. By partnering with the USTA, we also give a broader set of tennis fans a unique opportunity to get to know us better--and to experience our luxury portfolio and the award-winning IHG Rewards Club program in exclusive ways. We're looking forward to a great partnership and a successful 2019 tournament."The 2019 US Open will run from August 26 to September 8. The tournament's recently completed five-year, $600 million strategic transformation provides visitors more opportunities to take advantage of the unparalleled benefits at this first-class sporting venue featuring some of the world's most elite athletes. The venue welcomed a record 828,798 attendees in 2018 over the course of the event and engaged millions of fans on its social and digital platforms.

IHG, Shenzhen Telecom and Huawei Test 5G Technology for Hotels

IHG ·17 April 2019
The InterContinental Shenzhen, Shenzhen Telecom and Huawei have signed a strategic cooperation agreement to create what is being dubbed as 'the world's first 5G smart hotel'.By introducing end-to-end 5G network with integrated terminals and cloud applications, the project will help to open the door for a digital transformation of the hotel experience through 5G technology.Shenzhen Telecom is deploying Huawei's 5G network equipment in the InterContinental Shenzhen to achieve continuous indoor and outdoor 5G coverage, which will serve as the platform for a new generation of hotel services.Guests will be able to experience innovative 5G hotel applications through 5G smartphones and customer-premises equipment (CPE) terminals, including 5G welcome robots, 5G cloud computing terminals, 5G cloud games and 5G cloud virtual reality (VR) rowing machines.For the project's kick-off ceremony, Shenzhen Telecom and Huawei jointly deployed a 5G Digital Indoor System on the hotel's first floor and in the presidential suites.In the hotel lobby, guests can access the 5G network through CPEs or their smartphones to experience high speed 5G downloads and uploads, while 5G robots provide services including guest information, destination guidance, and goods delivery.The presidential suite covered by the new network provide guests with 5G hotel services such as cloud VR rowing machines, cloud games and 4K movies.Golden Sun, General Manager of Shenzhen OCT Hotel Development Co., Ltd said, " We are excited to see the 5G experience zone in InterContinental Shenzhen as this is the first step for our three parties to build 5G hotels. On the other hand, we also hope to realise the comprehensive transformation of smart hotels and digital hotels by introducing 5G technology. We are willing to further cooperating with Shenzhen Telecom and Huawei to explore more in-depth application of 5G in the hotel scene, we hope that our experience can help the digital construction of the hotel industry and tourism."Dr. Peter Zhou, Chief Marketing Officer of Huawei Wireless Solution, said, "5G is here - from the 4K ultra high-definition live broadcast of CCTV's Spring Festival Gala early this year to Tuesday's 5G entertainment and business transformation of the InterContinental Shenzhen's presidential suites, 5G technology has penetrated into different industries. In this cooperation, together with Shenzhen Telecom, we provided a 5G Digital Indoor System and a 5G Cloud X application that adapts to the hotel scenario. It is a demonstration of both parties' leadership in end-to-end commercial application of 5G equipment. Huawei will continue to invest in 5G technology, be transparent and open, and create a trusted 5G ICT infrastructure to build 5G smart hotels with Shenzhen Telecom and InterContinental Shenzhen. We sincerely invite industry partners to join the 5G production circle and develop a prosperous 5G ecosystem together."

IHG signs agreement with Valor Hospitality Partners Africa

IHG ·17 April 2019
InterContinental Hotels Group (IHG), one of the world's leading hotel companies, has signed a Master Development Agreement with Valor Hospitality Partners Africa to roll out multiple franchise hotels over the next 10 years, across IHG's portfolio of brands in midscale, upscale and luxury segments. The agreement will see IHG expand its presence in Sub-Saharan Africa, including key countries such as South Africa, Botswana, Mozambique, Mauritius, Ethiopia, Zambia and Kenya. The development adds to IHG's growing pipeline in the Middle East and Africa and cements its position as one of the leading operators in the region. Valor Hospitality Partners Africa is a subsidiary of Valor Hospitality Partners Global that manages and asset manages projects across America, the UK, Middle East, South Africa and South East Asia. IHG currently operate hotels with Valor Hospitality Partners in America and the UK. Speaking on the announcement, Pascal Gauvin, Managing Director, India, Middle East and Africa, IHG said: "Valor has been our long-term partner in America and the UK for many years and we are pleased to be building our network with an experienced existing operating partner in new markets. This signing is in line with our growth ambition in the region and will add approximately 1000 rooms to our portfolio in the African continent, primarily in the midscale segment and select hotels in upscale and luxury segments. This will allow us to cater to the increasing number of diverse domestic and international travellers looking for quality branded accommodation in Africa."He added: We currently have 26 operating hotels across eight countries in Africa, and we are looking at expanding our presence further by close to 40%, in 3-5 years.Graham Wood, Managing Director of Valor Hospitality Partners Africa added: "We are thrilled to further strengthen our partnership with a global hospitality leader such as IHG and expand our portfolio in Africa with their well-established brands that are loved by travellers across the world. We have consistently benefitted from IHG's global distribution system in the Americas and the UK, best in class revenue management tools, and their commitment to deliver commercial success in partnership with their owners. With the new brands IHG have added in recent months, this agreement presents us with a unique opportunity to provide a range of high-quality branded accommodation options to suit the evolving needs of guests travelling to Africa."IHG currently operates 26 hotels across four brands including InterContinental Hotels & Resorts, Crowne Plaza Hotels & Resorts, Holiday Inn, and Holiday Inn Express , in Africa.**Figures as of December 31st, 2018

IHG And SRG Holding Announce Double Hotel Partnership

IHG ·10 April 2019
IHG (InterContinental Hotels Group), one of the world's leading hotel companies, has signed franchise agreements for two hotels, Staybridge Suites Dubai Financial Centre and Staybridge Suites Dubai Internet City, with the Dubai-based real estate development firm, SRG Holding. The agreements will see the conversion of two SRG-owned developments to IHG's extended-stay brand Staybridge Suites. The two franchised assets will be operated by SRG Hospitality, the group's hotel management arm with opening dates set for January 2020.The hotels are strategically located along Sheikh Zayed Road, Dubai's main commercial artery with convenient access to the Dubai Metro system and the city's major business and leisure attractions.The 360-key Staybridge Suites Dubai Financial Centre will offer guests the choice between spacious one, two and three-bedroom suites and studio apartments, with sweeping views of the city skyline and Burj Khalifa. The hotel is located at the heart of Dubai's Downtown area, a 15-minute drive from the Dubai International Airport. Ideal for both business and leisure travellers, guests will have easy access to Dubai International Financial Center, Dubai World Trade Exhibition Center as well as many leisure attractions such as City Walk with its adjacent Dubai Arena, The Dubai Mall and Dubai Fountains, one of the world's most-visited retail and entertainment destinations. Staybridge Suites Dubai Financial Centre will offer attractive facilities such as meeting rooms, a spa with steam, sauna and a large outdoor swimming pool, along with a state of the art fitness center. Tastefully curated food & drink options will also be available at the all-day eatery, living room lounge or street terrace as well as in-room dining.The 225-key Staybridge Suites Dubai Internet City will offer one and two-bedroom apartments and studios which blend contemporary design with spacious layouts. Most of the studios and apartments feature their own private balcony from which to enjoy spectacular city or sea views. Every unit boasts a fully-equipped kitchenette or kitchen and interconnecting rooms offer greater flexibility for families or small groups travelling together.An all-day eatery & living room lounge offers wholesome meals and snacks throughout the day. Al fresco dining is available at the pool-side lounge and for those who prefer to dine in privacy, in-room dining is always the best option.An inviting terrace on the 6th floor features an infinity pool with views across the Burj Al Arab and the Arabian gulf. A fully equipped fitness center, a spa with steam & sauna add elements of glamour to the home-like comfort of the brand. Flexible meeting and event space will cater for business events or small social gatherings.Strategically located within the commercial and residential community of Dubai Internet and Media City, guests will have easy access to transport links such as the Dubai Metro and Dubai Tram. The varied leisure and dining attractions of Jumeirah Beach Walk, Dubai Marina, and Palm Jumeirah are easily accessible from the hotel; a truly ideal location for the modern-day business or leisure traveller looking to make the most of their time in Dubai.Pascal Gauvin, Managing Director, India, Middle East and Africa at IHG, commented on the signing: "The extended-stay sector performs extremely well in Dubai and the Middle East, and we are pleased to be partnering with one of the leading family-owned companies in Dubai, SRG Holding. The Staybridge Suites brand is successful due to its combination of home-like convenience and comfort. We are excited to be expanding our extended-stay offering in Dubai and look forward to building a successful relationship with SRG Holding as we cater to the varied needs of travellers visiting the city. Given the current project work on Dubai Expo 2020 and influx of business visitors, we are confident that the Staybridge Suites Dubai Financial Centre and Staybridge Suites Dubai Internet City will be resounding successes."Fahad AlRafi, CEO at SRG Holding, said of the partnership: "We are delighted to partner with a globally renowned hospitality company such as IHG for Staybridge Suites Dubai Financial Centre and Staybridge Suites Dubai Internet City. This fantastic brand will give us the opportunity to deliver a service style that is little more relaxed than traditional serviced apartments in the city. A unique offering tastefully packaged in a fresh yet cosy environment for people to stay a while. The design style will be clean lines, contemporary details and tactile textures. Our guests will be part of our extended family and we are looking forward to welcome them home in 2020."*Figures as at 31 December 2018

IHG is set to expand presence in Russia, CIS & Georgia

IHG · 9 April 2019
IHG (InterContinental Hotels Group), one of the world's leading hotel companies, is making strides against its expansion strategy in Russia, CIS & Georgia, as it opened three new hotels in recent weeks with a further five set to open over the coming months. These openings illustrate IHG's commitment to growth in the region, with a further 18 hotels in the development pipeline.So far in 2019, IHG has opened Crowne Plaza Ufa - Congress Hotel and Holiday Inn Express Moscow, as well as entering the Armenian market with Holiday Inn Express Yerevan in February. This momentum is set to continue throughout the year and a new Crowne Plaza has been signed in Krasnodar, set to convert and open later this year. This new signing joins Holiday Inn Perm, Crowne Plaza Moscow - Park Huaming, Holiday Inn Aktau-Seaside (Kazakhstan) and Holiday Inn Telavi in Georgia, which are all set to open their doors in 2019. The region at large is showing a strong appetite for branded properties.Aron Libinson, Vice President Operations and Development, Russia, CIS and Georgia, IHG, commented: "We are seeing strong growth in Russia, CIS and Georgia, as we successfully implement our strategy. Growth in the region has been fuelled by a number of factors, including an increase in domestic travel, growth in tourism from visa free countries and demand from European travellers who are attracted by new travel experiences and lower costs. Our outlook for Russia, CIS and Georgia is long-term. We have expanded our local office in Moscow and are acting to ensure we provide options from across our brand portfolio to meet the demand from a range of consumer needs - whether it is business or leisure travel."IHG currently has 33 hotels* operating under six brands in Russia, CIS and Georgia, including: InterContinental Hotels and Resorts, Hotel Indigo, Crowne Plaza, Holiday Inn, Holiday Inn Express, and Staybridge Suites.*Numbers as at 31 December 2018.

IHG celebrates the opening of the 100th Holiday Inn Open Lobby in Europe

IHG · 8 April 2019
IHG(InterContinental Hotels Group), one of the world's leading hotel companies, today announced a milestone for the Holiday Inn brand, with the opening of the 100th 'Open Lobby' as part of roll-out of the Europe wide concept.Since launching Open Lobby in 2012, Holiday Inn continues to undergo its biggest brand transformation in 20 years, showcasing IHG's commitment to reinvigorate an iconic brand and their passion for innovation.The Holiday Inn brand is one of the most recognised hotel brands across the globe and one of the biggest brands within IHG's evolving portfolio, offering warm and friendly service since 1952. IHG unveiled Open Lobby, a concept to transform the traditional hotel lobby format by combining all public spaces, from the reception area, to the restaurant, bar and lounge into one open, cohesive space, while refreshing the design to give it a contemporary feel. The Open Lobby concept is based on understanding how people use space at home to give guests the most flexibility, whether they're looking to eat, relax, work, or have fun in one space.Open Lobby is part of IHG's initiative to strengthen the Holiday Inn brand by providing guests with a consistent experience throughout all Holiday Inn properties within Europe. The concept has received highly positive guest feedback as well as driving financial benefits for IHG's Owners, including a strong uplift in Food & Beverage revenue.The opening of the 100th Open Lobby at Holiday Inn Belfast City Centre marks a milestone in the roll-out of concept across Europe. There has been an increase in the momentum behind Open Lobby throughout 2018 into 2019 with 80% of Holiday Inn hotels in Europe now committed to refurbishment.Karin Sheppard, Managing Director, Europe, commented : "The opening of the 100th Open Lobby is an amazing achievement. Open Lobby was created to ensure that we drive much more consistency in the guest experience and build loyalty across Europe. It is exciting to hear how much guests love the new space and see the quantifiable results for our Owners."Rajesh Rana, Director, Andras House Hotels, commented: "We've had so much support from IHG during the design and renovation of the Open Lobby and since we've finished it, positive guest feedback has just gone through the roof. They absolutely love it. It's really great to see the guests moving through all the different spaces and zones the way they were designed to be used."IHG has 283 Holiday Inn hotels (over 46,000 rooms) open across Europe - and 39 hotels in the pipeline*.

Hockey Legends Doug Gilmour and Guy Carbonneau Face Off in the Holiday Inn Express READIEST Breakfast Challenge Canada

IHG · 8 April 2019
The Holiday Inn Express brand, part of IHG Hotels & Resorts (IHG), knows that whether its guests are hockey players, sports analysts or superfans, a hot and fresh breakfast is the key to fueling up before a big game. To celebrate the rollout of the new Express Start Breakfast bar in Canada, the brand challenged two Canadian champions and hockey-rivals--Doug Gilmour and Guy Carbonneau--to create the ultimate breakfast creation in the READIEST Breakfast Challenge Canada. Hockey analyst and former player Mike Johnson acted as referee and sampled the competing creations from the judge's stand.In a spirited Toronto versus Montreal showdown, Gilmour and Carbonneau had three minutes to create their game-winning breakfast using only ingredients available at the Holiday Inn Express brand's Express Start Breakfast bar. The signature breakfast bar features more than 30 items to choose from, including hot and fresh options, such as fluffy pancakes at the push of a button; freshly cooked bacon, eggs and sausage; and healthy alternatives, such as hard-boiled eggs, turkey sausage and fresh fruit, all available at 100+ Holiday Inn Express hotels in Canada. The two hockey legends went head to head in a race to develop the most inventive breakfast creation that was judged based on its deliciousness and creativity. Ultimately, Carbonneau was crowned the winner with his "Power Play Pancake Cup," made with a fluffy pancake cone filled with fresh scrambled eggs and sausage. This bested Gilmour's "Gloves Off Breakfast Sandwich," a biscuit topped with strawberry jam, a sausage patty, scrambled eggs and cream cheese.Guy Carbonneau, Montreal hockey great and READIEST Breakfast Challenge Canada Winner, said:"With one of the oldest rivalries in hockey history, I knew I had to bring my A game. So, I packed all sorts of breakfast greatness into The Power Play Pancake Cup. It feels great to be the winner of the Holiday Inn Express READIEST Breakfast Challenge Canada."Fans can watch the action unfold when the READIEST Breakfast Challenge Canada launches on the Holiday Inn Express digital and social channels today.Jennifer Gribble, Vice President, Global Holiday Inn Express, Mainstream Growth, commented: "A high-quality, hot breakfast is a key differentiator for the Holiday Inn Express brand and a major driver of guest satisfaction, and we are excited to share the READIEST Breakfast Challenge Canada with fans across the country. We know the Montreal versus Toronto rivalry runs deep. Together with Guy Carbonneau, Doug Gilmour and Mike Johnson, we hope to inspire Canadian fans to fuel up for game day with our new fresh and hot Express Start breakfast."To celebrate his big win, Carbonneau is inviting fans to create their own game-day breakfast combo at Holiday Inn Express hotels nationwide. Guests will receive 15 percent off their stay when they book at holidayinnexpress.com/readiestbreakfastchallenge. For more on the READIEST Breakfast Challenge Canada, visit holidayinnexpress.com/readiestbreakfastchallenge.

IHG Celebrates 400 Open Hotels In Greater China

IHG · 3 April 2019
InterContinental Hotels Group (IHG), one of the world's leading hotel companies, has today announced that it has reached 400 open hotels in Greater China, as it continues to expand at pace in its fastest growing region.IHG has 35 years of experience in Greater China, having opened its first Holiday Inn hotel in Beijing in 1984. Since then it has continued to grow, surpassing 100 open hotels in 2008 and double that number by 2013, with its 300th hotel following just four years later. IHG's next 100 properties have opened in less than two years, illustrating the company's rapid growth and bringing its Greater China estate to 400 open hotels today.Jolyon Bulley, Chief Executive Officer, IHG Greater China, commented: "IHG has a long-standing commitment to Greater China and we have been scaling up rapidly in the region, which is already our second largest market globally. Our long-term strategic focus and ability to adapt to the evolving demands of owners and guests is truly paying off, be it through new operating models, a growing number of preferred brands or cutting-edge technologies."We reported record openings and signings in Greater China last year. Our global expertise and profound insight into the market and the favourable government policies propelling the travel industry make for a powerful combination and we're excited about the future growth potential."IHG announced its 400-hotel milestone in Zhuhai, Guangdong Province, reflecting an ambition to deepen its roots in southern China in line with the nation's Greater Bay Area strategic plan. This continues the active role IHG has played in bringing its global hospitality expertise to Greater China, whilst growing scale in the world's second largest economy and claiming a number of firsts along the way.As a leading global hotel franchisor, IHG was one of the first international hotel companies to introduce the franchise model to China. The company has since implemented franchising as an alternative to its successful managed model, as the industry has matured and relationships have deepened with hotel developers and owners.In 2016, IHG launched the innovative 'Franchise Plus' model for Holiday Inn Express in China which was an immediate success and now has more than 140 hotels signed and nearly 30 already open. In 2017, IHG also expanded franchising to Holiday Inn and Crowne Plaza, with seven franchise deals signed across the two brands in 2018.The introduction of new brands into the Greater China market has also strengthened its leading position in the industry. This includes the recently acquired Six Senses and Regent Hotels & Resorts brands in the top-tier of luxury; lifestyle and wellness brands Kimpton Hotels & Restaurants, Hotel Indigo and EVEN Hotels; and HUALUXE Hotels and Resorts, an upscale brand tailored for Chinese consumers.In addition to its leading brands, IHG has always been the pioneer in digital change to keep its leading position in an increasingly technology driven and interconnected world. The company is one of the first international hotel companies to offer mobile payment options, introduce artificial intelligent-empowered smart rooms at InterContinental hotels, and launch its IHG Rewards Club WeChat mini-programme.In 2018, IHG opened and signed a record number of hotels, with 77 openings increasing our Greater China system size to 391 open hotels (115,000 rooms) and 142 signings taking our pipeline for the region to 341 hotels (78,000 rooms). Recent regional growth has focused on tier 2 and 3 cities, which represented approximately two-thirds of IHG's open rooms in the region.

New National Survey Reveals Almost Half Of Australians Are Skipping Breakfast And Over Half Wake Up Tired Each Morning

IHG · 2 April 2019
The results are in: Almost half of Aussies are choosing to skip breakfast during the week, while a further quarter confess to skipping breakfast more than twice each week, a national survey commissioned by IHG's Holiday Inn Express has revealed.This is despite over a third of Australians admitting breakfast is essential to their productively and a further quarter agreeing it prevents them from eating heavier during the day. Meanwhile, of those who do choose to eat breakfast, only a third choose a full breakfast each morning, while over a quarter prefer something light like fruit instead, suggesting a wholesome, fulfilling breakfast is not a priority for many Australians. Released today, the national survey sheds light on the typical morning routines of over 1,000 Australians, from wake-up times and breakfast habits all the way to digital usage in the morning.Underpinned by the Holiday Inn Express promise of 'We know what matters,' the survey was designed to understand how our morning behaviours contribute to overall health and wellbeing, and thereby help Australians better utilise their mornings when staying at one of the brand's four hotels across the country. The newest opening, Holiday Inn Express Newcastle, opened March 28.Michelle Peterson, Global Vice President, Holiday Inn Express, IHG, said: "We're committed to providing our guests with the best experience and support during their stays with us, whether it be for work, pleasure, or both. By undertaking this research, we hoped to uncover the ways we can help make the mornings of our guests more seamless, and thereby offer more of what matters most. That's why each of our Holiday Inn Express hotels include a free breakfast offering, to help our guests get the best start to their day."It was also revealed that more than half of Australians have admitted to waking up tired each morning, with only one in 10 feeling happy as they wake. This comes at a time when over a third of the population are starting each day feeling stressed from thinking about the work day ahead.Furthermore, half of the population are checking their emails before they even get to work, with over a quarter revealing they first look while still in bed. Another two thirds of Australians admit to beginning their day with social media with over a quarter checking their feeds before they even get up.Co-Founders of The Essentialists, Shannah Kennedy and Lyndall Mitchell, believe Australians need to reassess the way they spend their mornings. "Your morning routine will set you up for the rest of our day so it's important we prioritise healthy habits each day."This includes starting each morning with a breakfast that is nourishing for our bodies and minds, to ensure we're working at optimal function," said Shannah and Lyndall.The health gurus recommend investing a small amount of time each day to prepare a meal that is both tasty and nutritious so you're more likely to stick to the habit of eating breakfast every day.Shannah and Lyndall continued, "Eating breakfast is one of the healthiest morning routines you can have - it will help you jumpstart your metabolism and give the appropriate energy you need to get on with the day. Breakfast is fuel for the body. Without breakfast you are effectively running on empty, like trying to start the car with no petrol! Holiday Inn Express hotels across the world offer a full-range free breakfast which offers a stress-free (and excuse-free!) start to the day."Optimistically, the research does reveal Australians do want to start their days healthier with half the population choosing to exercise more if they could change one thing about their morning routine, while almost a quarter would eat a healthy breakfast and a further 15 per cent would meditate."There are many simple but effective ways to change our morning routines for the better. Start by asking yourself how you honestly feel each morning, practice gratitude and find small, realistic ways to introduce new habits to your routine that will leave you feeling happier and healthier each day. Technology boundaries are also vital for us to lower our stress levels and to learn to switch off when we are not at work. If we choose to wake up and enter our day with positive and healthy morning behaviours, we're much more likely to experience a more efficient, productive day and week ahead," concluded Shannah and Lyndall.Holiday Inn Express has centred itself around offering simple, smart travel for guests, reflected in all of its hotels including the newest Holiday Inn Express in Newcastle. The 170-room new-build hotel injects a burst of playful, smart travel to the harbor city of Newcastle - just 2 hours' drive north of Sydney. Features include a full-range free breakfast offering, spacious accommodation and smart services including the 'Great Room,' which offers a multi-purpose venue for social drinks or functional space for business travellers. Each Holiday Inn Express hotel also features the Express Essentials, including a choice of pillows and black-out blinds in the room to ensure optimal, restful sleep.To learn more, visit: https://www.ihg.com/holidayinnexpress/hotels/gb/en/reservation

IHG and Orange Lake Resorts Extend Holiday Inn Club Vacations Brand Strategic Alliance for 100 Additional Years

IHG · 1 April 2019
ORLANDO, Fla. - Orange Lake Resorts, home to the Holiday Inn Club Vacations brand and IHG (InterContinental Hotels Group) [LON: IHG, NYSE: IHG (ADRs)], today announced the unprecedented 100-year extension of its strategic alliance. The new agreement gives Orange Lake Resorts exclusive global rights to develop and sell timeshare interests under the Holiday Inn Club Vacations brand until 2119, meaning the company can expand its current resort network outside the United States. "My father, Kemmons Wilson, founded both Holiday Inn hotels and then Orange Lake Resorts with the same purpose - to create affordable and memorable experiences for families. IHG has continued to deliver on his vision and values. We brought these two companies together 11 years ago to continue his work. Together, we launched an incredible brand that provides more travel options for our owners and Club members while continuing to strengthen family bonds. We are very happy to announce the extension of the original agreement well into the 22nd century, as well as the additional global reach it provides the brand," said Spence Wilson, Sr., Chairman, Orange Lake Resorts. "We are honored to be part of Kemmons Wilson's enduring vision. The deep trust and strong relationship we have with the Wilson family and Orange Lake Resorts team are reflected in this 100-year extension and global expansion of our partnership," said Elie Maalouf, Chief Executive Officer, Americas, IHG. "The success of our strategic alliance has exceeded our expectations and strengthened our ties. We look forward to growing and evolving Holiday Inn Club Vacations." Since forming the alliance with IHG, Holiday Inn Club Vacations has experienced tremendous growth. Expanding from four to 28 resort properties, the company has tripled its number of owners and Club members, from 120,000 to 350,000. The initial agreement, signed in 2008, created the Holiday Inn Club Vacations brand and launched the Holiday Inn Club, which enables Club members to exchange points into the IHG Rewards Club and use their ownership to stay at any of IHG's more than 5,600 hotels and resorts worldwide. "Extending our partnership with IHG will enable our company to plan further into the future, make bolder moves and explore destinations we might never have imagined," said Orange Lake Resorts President and CEO Tom Nelson. "This paves the way for us to provide even more exciting and memorable vacations, as well as the opportunity to collaborate more closely with IHG as we both look to grow and enhance our customers' experiences.About Orange Lake Resorts Orange Lake Resorts encompasses 28 resorts and 7,600 villas in the U.S., with more than 350,000 timeshare owners and 5,000+ employees.Orange Lake Resorts, a leader within the vacation ownership industry with more than three decades of proven success, operates Holiday Inn Club. The Holiday Inn Club Vacations brand was created in 2008 through a strategic alliance with IHG (InterContinental Hotels Group), one of the world's leading hotel companies. The flagship Holiday Inn Club Vacations property in Orlando, Fla., located next to the Walt Disney World Resort, was established in 1982 by Holiday Inn founder Kemmons Wilson. For more information on Holiday Inn Club Vacations or to book reservations, visit holidayinnclubvacations.com. Find us on Facebook at facebook.com/hiclubvacations or Twitter at twitter.com/hiclubvacations.

IHG Repeats Honor As A Best Place To Work For LGBTQ Equality

IHG ·28 March 2019
IHG (InterContinental Hotels Group), one of the world's leading hotel companies, has again been named as a Best Place to Work for LGBTQ Equality, earning a perfect 100 percent score on the Human Rights Campaign Foundation's Corporate Equality Index (CEI) for the fifth year running.Elie Maalouf, Chief Executive Officer, Americas, IHG, said: "As a global hospitality company, we nurture a diverse and inclusive culture, where our guests and colleagues feel respected and valued. We are proud to promote inclusion and respect in the broader business community and applaud the tireless efforts of the Human Rights Campaign Foundation in LGBTQ equality."IHG has hotels and corporate offices in more than 100 countries and our colleagues represent multiple nationalities, cultures, religions, races, sexualities, backgrounds and beliefs. In 2018, we became a signatory of the UN LGBTI Standards for Business, which focus on tackling discrimination against lesbian, gay, bi, trans and intersex people. We also continue to develop a culture of inclusion through key initiatives in the US and around the world:Employee Resource Groups (ERGs), such as IHG Out & Open, provide colleagues with a forum to get involved in LGBTQ-focused conversations and activities.Local Diversity & Inclusion (D&I) Councils are IHGmade up of senior leaders from across the business and allow us to develop our culture and D&I agenda across different regions.Support for the LGBTQ community in Atlanta, headquarters of IHG's Americas business, includes Rainbow-level sponsorship of the annual Atlanta Pride Festival; Gold-level sponsorships of the Georgia Diversity Council and Atlanta Gay and Lesbian Chamber of Commerce, and membership in Georgia Prospers.The Human Rights Campaign Foundation's CEI is a national benchmarking survey and report on corporate policies and practices relating to LGBTQ workplace equality in the US. This year it rated more than 900 businesses in its report, which evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. For more information on the 2019 Corporate Equality Index, and to download the full report, visit www.hrc.org/cei.

Crowne Plaza Changi Airport Voted World's Best Airport Hotel For Fifth Consecutive Year

IHG ·28 March 2019
Crowne PlazaChangi Airport has been awarded the World's Best Airport Hotel for the fifth successive year in the World Airport Awards. The prestigious award was announced by Skytrax on 27 March 2019 at an award ceremony in London.Globally, the Crowne Plaza brand provides upscale accommodation at 430 hotels and nearly 60 Crowne Plaza properties are located at top airport locations including Amsterdam's Schiphol and Paris' Charles de Gaulle airports. Specially designed to help business travellers to recharge, Crowne Plaza champions a better way of business travel for modern business productivity.Crowne Plaza hotels help our guests feel energised and productive. The new Worklife Room is designed with distinctive yet flexible zones that help travellers work, relax and recharge, all in the comfort of their guest rooms. Our Sleep Advantage program ensures our guests get a great night's sleep to power through their day. Intuitively designed, the Plaza Workspace is a collection of flexible spaces that encourages guests to work, collaborate and socialise, all within our inspiring spaces. Excellent guest experiences are further enhanced by the new service (Dare to Connect) brought to life by our dedicated hotel teams.Crowne Plaza Changi Airport is located with seamless connectivity to Changi Airport. With Jewel Changi Airport (Jewel) opening this year, the hotel can cater to travellers who will have more reason for a longer stayover, as well as local visitors seeking meeting venues or a relaxing staycation -- thanks to the variety of new lifestyle offerings available. In addition to deluxe rooms offering unrivalled views of Jewel, guests can enjoy room packages including tickets to Jewel attractions once fully open.Mr. Edward Plaisted, CEO of Skytraxame commented: "We congratulate Crowne Plaza Changi Airport for their success in winning this important guest satisfaction award for 2019, being even more notable that this is the fifth consecutive year they have scooped this award. Around the world the airport hotel market has become increasingly competitive in recent years, for the Crowne Plaza Changi Airport to maintain their leadership is a remarkable acknowledgement of the high standards they provide their guests."Bruno Cristol, General Manager, Crowne Plaza Changi Airport said: "We are delighted to be recognised once more as the World's Best Airport Hotel; this much-coveted accolade is the testament to our commitment towards service excellence. I'd like to thank our team for their tireless dedication championing a better way of business travel. On behalf of the hotel, I also want to thank our guests for their continuous invaluable support -- we look forward to welcoming them again."

New IHG Hotels & Resorts Study Reveals 80% Of Travellers Struggle To Sleep When Staying Away From Home

IHG ·15 March 2019
Global study released on World Sleep Day reveals four in five (80%) of travellers struggle to sleep when away from home most, if not all the timeDisrupted sleep due to being in a new environment and working late are the main reasons for losing sleepIHG launches circadian lighting pilot in partnership with Healthe by Lighting Science Group to promote a good night's sleep for guestA global study commissioned by IHG Hotels & Resorts, one of the world's leading hotel companies, has revealed that a lack of sleep is a primary concern for travellers, with four in five (80%) stating they have trouble sleeping when travelling away from home.The launch of the findings coincides with World Sleep Day, an annual day devoted to tackling important sleep issues. The findings from the survey revealed:The business traveller loses around 58 minutes of sleep each night when staying away from home, averaging just 5 hours and 17 minutes of sleep The biggest causes of a restless night's sleep for those travelling are:Different environment (44%)Unfamiliar noises (35%)Working late (35%)Dr. Steven W. Lockley, Associate Professor of Medicine, Harvard Medical School, and advisor to Healthe commented: "It's no secret that travelling can be challenging for our health, particularly when it comes to maintaining our normal sleep patterns. Light is the major environmental time cue that resets the circadian clock in our brains each day, which is easily thrown off when travelling."Over two thirds (67%) of those surveyed stated they feel more tired when they are away from home. To aid sleep, nearly a half either try listening to music (47%) or watching TV (45%) to try and fall asleep. To help travellers combat a restless night away from home, IHG has piloted the use of portable and versatile JOURNI Mobile Task Light. Developed by Healthe by Lighting Science, a global leader in innovative LED lighting solutions, the portable, the LED task light is designed to help regulate sleep when travelling.Dr. Lockley continues: ""Light can also be a stimulant, directly alerting the brain, or promote sleep before bedtime, depending on the spectrum and intensity of light exposure. Having greater control of light exposure when travelling can help promote sleep at the right time or wake at the right time, preserving some sense of sleep normalcy when on the road."Brian McGuiness, IHG's Senior Vice President of Global Guest Experience, commented: "With so many travellers experiencing sleep disruptions when they're on the road, we want to do everything possible to make sure our guests at any one of our 16 IHG Hotels & Resorts brands, including Holiday Inn, Crowne Plaza and EVEN Hotels, have a restful sleep while staying with us. We're excited to be the first hotel company to pilot this technology that uses LED lighting to improve guest sleep, and it's just one of the many programs we've introduced over the years to improve guest experience, such as our Crowne Plaza Sleep Advantage programme with premium bedding and aromatherapy kits and our Holiday Inn pillow menu."Crowne Plaza Atlanta Airport will be the first IHG Hotels & Resorts property to install the JOURNI Mobile Task Light as part of this pilot project. Guests can easily adjust the light from the blue-enriched white spectrum of Healthe's patented GoodDay technology used to boost energy and performance when awake, to the blue-depleted spectrum of the GoodNight technology for use in the evening in preparation for bedtime, to promote a more restful night's sleep.For bookings or for more information www.ihg.com.

IHG Pilots New Lighting Technology To Help Guests Sleep Better

IHG ·15 March 2019
IHG (InterContinental Hotels Group), one of the world's leading hotel companies, has partnered with Healthe by Lighting Science, a global leader in innovative LED lighting solutions, to pilot the use of state-of-the-art circadian lighting to help guests sleep better while travelling.Crowne Plaza Atlanta Airport will be the first IHG property to install the JOURNI Mobile Task Light in guest rooms. Designed using Healthe's patented GoodDay and GoodNight spectrum technologies, JOURNI allows access to the alertness and focus-enhancing spectrum during the day, and then easily change to the warm, sleep-enhancing spectrum at night. This versatile, dual-spectrum luminaire can help you to effortlessly bring energy-efficient, circadian lighting right to your hotel room. Ultimately, JOURNI also helps to regulate the body's circadian rhythm or 24-hour internal body clock which effects important biological functions such as sleep, hormone levels, body temperature and metabolism.Committed to investing and leading the way in the latest innovations and technologies to help guests sleep better, IHG already has programs in place across its brands based including:Crowne Plaza Hotels & Resorts Sleep Advantage Programme offers guests 100% cotton bed linen for unbelievable softness and This Works aromatherapy line that contain pure essential oils that help guests recover from the day's stress and to sleep more soundlyEVEN Hotels lighting profiles allows guests to change the colour of the lighting in their rooms to blue, red, green or yellow to either energise or relaxThe Holiday Inn Pillow Menu gives guests the option to choose between a varied range of pillows, from firmness to type and even fillingBrian McGuinness, Senior Vice President of Global Guest Experience Shared Services, IHG, commented: "At IHG, we want to make sure our guests are getting the best night's sleep possible across our 5,600 hotels and portfolio of more than 15 brands. We are continually testing ways we can enhance the guest experience, loyalty and ultimately, owner value. Our circadian lighting technology pilot is the latest example of the work we are doing to innovate the guest experience. We're excited to be the first hotel company to pilot Healthe's JOURNI product and are already working on what's coming next."

Holiday Inn Express Expands India Presence With Multiple Hotel Openings Across Cities

IHG ·28 February 2019
InterContinental Hotels Group (IHG), one of the world's leading hotel companies, today announced the opening of seven more Holiday Inn Express hotels from the IHG-SAMHI partnership. The hotels are spread across some of the key cities in India, including, Pune, Hyderabad, Nashik, Ahmedabad and Bengaluru. IHG and SAMHI entered a partnership in 2017 to rebrand 14 hotels (approximately 2000 rooms, operating and under construction) in India to Holiday Inn Express hotels. All hotels in the portfolio were closed while they were being refurbished and upgraded with the latest design directives, to ensure the portfolio is fully representative of the Holiday Inn Express brand globally. With the latest announcement,10 Holiday Inn Express hotels from the IHG - SAMHI partnership are now open across the country. True to its promise to enable guests to succeed in their travel goals, the new Holiday Inn Express hotels are located strategically providing easy accessibility to local shopping centres, tourist attractions and business hubs. Promising unparalleled comfort and convenience to the guests, all newly opened hotels offer well designed, contemporary rooms with a range of in-room amenities, a great service culture and feature the brand's signature 'Great Room', a dynamic space to socialize as well as relax and unwind. For seamless connectivity, guests can enjoy fast and uninterrupted internet access, and quality breakfast included in the rate or a Grab & Go option to save time on a hectic day. The hotels are also equipped with 24-hour on-site self-laundry facilities, and gymnasiums.Commenting on the announcement, Vivek Bhalla, Regional Vice President, SWA, IHG said: "We are very excited to announce the opening of 7 more Holiday Inn Express hotels in India. The brand has gained tremendous momentum in the country and we have also made significant progress towards our commitment to strengthen our midscale portfolio in India. We are confident that all newly opened Holiday Inn Express hotels in partnership with SAMHI, will successfully cater to the needs of the modern business and leisure travellers, across cities."Ashish Jakhanwala, Founder, MD & CEO, SAMHI added: "We began this journey with IHG in 2017 when we signed an agreement for 14 Holiday Inn Express hotels in India. With the opening of 10 Holiday Inn Express hotels from the portfolio, across seven key markets, we are excited and 'more than ready' to empower our guests to achieve their travel goals. Holiday Inn Express is a powerful offering that combines great design and a strong service culture, and therefore, we are confident that the newly opened hotels are well positioned to cater to the business as well as leisure travellers visiting these cities."The latest 7 Holiday Inn Express hotels are: Holiday Inn Express Bengaluru Yeshwantpur - the hotel is strategically located near the World Trade Centre and major tourist attractions in the city. The118 room hotel is a 40-minute drive from the airport and a 5-minute drive from the Yeshwantpur Junction railway station. Strengthening the brand portfolio in Hyderabad, IHG has opened two more Holiday Inn Express hotels in the city. The 148 room Holiday Inn Express Hyderabad HITEC City is located at a 5 km radius from major technology parks, local shopping centres and tourist landmarks. The 168 room Holiday Inn Express Hyderabad Banjara Hills is a 7-minute walk from City Centre Mall and within 2 kms of city's tourist attractions like Jalavihar Waterpark, Hussain Sagar Lake and Ravindra Bharathi Auditorium.Marking IHG's debut in Nashik, Holiday Inn Express Nashik Indira Nagar is close to many city attractions such as Ratangad Fort, Ram Lakshman Tirtha, Veda Mandir Temple and Sita Gufaa. The 101-room hotel is also a short 20-minute drive from Nashik Road Railway Station. The 132-room hotel, Holiday Inn Express Ahmedabad Prahlad Nagar hotel is just 10 kms from Ahmedabad Junction and 17 kms from Sardar Vallabhbhai Patel International Airport. Conveniently situated between Venus Atlantis Corporate Park and SG Road, the new hotel provides easy access to the nearby business and industrial hubs, including the capital city Gandhinagar and other popular tourist attractions in Ahmedabad. Expanding the portfolio in Pune, IHG has opened 2 Holiday Inn Express hotels in the city - Holiday Inn Express Pune Pimpri and Holiday Inn Express Pune Hinjewadi. With more than 240 rooms combined, both properties are located in close proximity to major technology hubs and local shopping centres. Holiday Inn Express Pune Pimpri is 1-km away from Pimpri Railway Station and 15-kms from Pune Junction. Centrally located Holiday Inn Express Pune Hinjewadi offers easy connectivity to the Mumbai-Pune Expressway.

Six Senses Hotels Resorts Spas Joins IHG

IHG ·13 February 2019
Six Senses Hotels Resorts Spas is bursting with news: it has become part of the IHG family of brands. (IHG) (InterContinental Hotels Group) is one of the world's leading global hotel companies with a growing number of luxury brands including InterContinental Hotels & Resorts, Regent Hotels & Resorts and Kimpton Hotels & Restaurants.IHG purchased the award-winning hospitality and wellness company from private equity fund Pegasus Capital Advisors for USD 300 million. The sale includes the management of 16 hotels and resorts, 37 spas and sister companies Evason and Raison d'Etre. Following the acquisition Six Senses is now expected to grow to 60 hotels within the next 10 years."This is an exciting new era for Six Senses," said Chief Executive Officer Neil Jacobs. "IHG believes in our purpose to merge the two platforms of wellness and sustainability to promote personal health, and the health of the planet. Joining forces with IHG means we can use a wealth of systems and operational excellence to grow our brand and reach new markets without losing our quirky personality and playful touch. It's been a great pleasure to work with Pegasus over the last six years and we would never have reached this milestone without their vision and deep involvement."Over the next 12 months, Six Senses will open properties in surprising locations. From the private island of Krabey in Cambodia, a circuit of five lodges in Bhutan, to a 14th-century-old restored fort in Rajasthan. The dream list also includes a desert hideaway in Israel's Negev Desert, the transformation of a series of 19th-century mansions in Istanbul and the group's first project in North America, a contemporary duo of twisting towers designed by Bjarke Ingles located in Manhattan's West Chelsea neighborhood and along the High Line. Additional projects are currently under way in Austria, Brazil, Mainland China, Spain, Switzerland, Taiwan and Thailand.Although Six Senses took its first (barefoot) steps on remote beaches and tropical hideaways, the people behind the brand have shown that purposeful travel and emotional hospitality is not formulaic. It can be successfully replicated across a diverse property portfolio, which includes a 19th century quinta (wine estate) in the UNESCO heritage-listed Douro Valley in Portugal and two sister hotels in Singapore's Chinatown. The model can be adapted and still retain all the sustainable commitments for which Six Senses has become the industry inspiration.IHG's Chief Executive Keith Barr said, "IHG's growing portfolio of luxury brands is a collection of the very best in the travel industry. Each one offers something unique to our guests, and together they offer an unparalleled choice of locations and experiences. We're incredibly proud to welcome Six Senses in to our family of brands and look forward to opening more stunning hotels, resorts and spas - each one staying true to Six Senses' world-renowned reputation for wellness and an unwavering commitment to purposeful travel." The beating heart of every Six Senses property is a Six Senses Spa, working in harmony with each hotel and resort to create a depth of personalized wellness support. Each spa offers a menu of Six Senses signature treatments and therapies plus locally-inspired specialties, yogic programs and a range of feel-good pamperings. Skilled therapists are drawn from all over and Six Senses' Visiting Practitioners bring an extra depth of knowledge to each spa guest. Unique to the hospitality sector, Six Senses has taken wellness out of the spa and integrated it into the entire stay for guests: from the food they eat to the way they sleep. Sleep With Six Senses, Eat With Six Senses and the latest Grow With Six Senses childrens' initiative have all been highly successful in helping people (young and young at heart) to learn something new and reconnect with themselves, others and the world around them.

IHG to bring Kimpton Hotels & Restaurants to 20 new global destinations

IHG ·24 January 2019
IHG (InterContinental Hotels Group), one of the world's leading hotel companies, is set to open more than 25 highly-anticipated Kimpton hotels across 20 new global destinations including Mexico City, Paris, Barcelona, Bali and Shanghai, in the next three to five years. Founded in 1981 in San Francisco by Bill Kimpton, Kimpton Hotels & Restaurants' heartfelt approach to hospitality has translated to unique, design-led hotels across city centers, beachside resorts, mountain getaways, and more. Since acquiring the brand in 2015, IHG has driven Kimpton's global growth beyond the U.S. IHG has opened the first Kimpton hotel in the Caribbean, Kimpton Seafire Resort + Spa in Grand Cayman; the first hotel outside of the Americas, Kimpton De Witt in Amsterdam and debuted in the UK with a flagship property for the brand, Kimpton Fitzroy London. The brand continues to grow and is set to make its debut in a suite of new markets around the world from Germany to Grenada, Indonesia, Spain and China.Elie Maalouf, Chief Executive Officer, Americas, IHG commented: "With IHG's scale and network of owner relationships, we've unlocked the global growth of Kimpton Hotels & Resorts. We've seen incredible interest from hotel owners around the world, as well as from guests who can now experience the heartfelt service Kimpton is so famous for in new and exciting destinations. We have flagship hotels now open in London and Amsterdam, a series of fantastic hotels slated to open this year including our first in Asia, and a growing pipeline of projects in key markets around the world."Upcoming marquee hotel openings include:Kimpton Da An Hotel - Taipei, TaiwanPoised for a Spring 2019 unveiling, Kimpton Da An is an urban sanctuary in the heart of Taipei, bridging the historic ZhongShan and DaTong districts with the modern, upscale Xinyl district. The hotel's interior design will celebrate the area's heritage with artistic modernity and traditional craftsmanship. Expect lush botanicals, light-filled spaces and a restaurant - The Tavernist, offers playful modern cuisine led by former Noma Chef, James Sharman.Kimpton Charlotte Square Hotel - Edinburgh, ScotlandOpening in Spring 2019, Kimpton Charlotte Square Hotel will consist of seven interconnected Georgian-style townhouses that blend traditional glamour with modern-day Scotland. Overlooking a beautiful private garden square, located in the heart of the city center, everything from the glass-topped central courtyard to the locally-loved Middle Eastern restaurant provides an ideal haven in the Scottish capital.Kimpton Kawana Bay Resort - Grenada, CaribbeanMarking Kimpton's second Caribbean resort and slated to open in early 2020, Kimpton Kawana Bay will be a 220-room luxury hillside retreat located between tropical rainforest cliffs and the world-renowned Grand Anse Beach. All rooms feature spectacular ocean views and a number of suites will have private pools. The name of the resort itself, Kawana Bay, pays homage to the area's native leatherback turtles, named "Kawana" - a fixture on the Spice Island.Kimpton Bali - Bali, IndonesiaThe natural beauty of the Nusa Dua coastline and lush volcanic hillsides make for a perfect backdrop to Kimpton Bali, opening in 2020. Here, 50 luxury villas serve as a lifestyle sanctuary that will embrace local Balinese culture while delivering a genuine experience on the Island of the Gods.These openings reflect the opportunity across the boutique hotel sector, which is among the fastest growing in the industry. Together with Hotel Indigo, IHG's boutique portfolio totals almost 170 hotels globally, with nearly 120 more hotels in the development pipeline. Kimpton Karma Rewards, the loyalty program of Kimpton Hotels & Restaurants, became part of IHG Rewards Club in early 2018. Karma Rewards members now have access to the global scale of 5,500 hotels around the world, as well IHG Reward Club benefits, such as access to partners and exclusive rates. IHG Rewards Club members can also earn and redeem points for stays at Kimpton hotels around the world.

IHG Launches New Lead Sharing Program With Interactive Sites' Lead Managment Platform - ShareIt Online

IHG ·16 January 2019
PHOENIX, AZ - Interactive Sites, a leading developer of online solutions for the hospitality industry, has successfully launched another private labeled release of their cross-sell and lead share platform - ShareIt Online - for InterContinental Hotels Group. The new program serves all IHG brands and is internally referred to as IHG LeadShare. The solution enables IHG sales managers, across the entire portfolio worldwide, to share and track group leads with other IHG properties.After just a few short months of Interactive Sites working closely with the IHG IT team and sales leadership, the newly designed program has been integrated with existing IHG sales and CRM systems. Combined with the easy onboarding process and the highly anticipated internal efficacy, the new platform is poised for growth and scalability and is expected to generate significant additional group revenue. "We knew that Interactive Sites had the right platform that would enable IHG to easily transition our current platform in a relatively short period of time, especially compared to other enterprise-wide solutions we had considered. We also knew that with the inherent flexibility of their platform, the Interactives Sites team could work closely with our internal IT team to deliver the modifications that support our business process and sales culture," said Jonathan Kaplan, VP, Global Sales Strategy, IHG.ShareIt Online lead-management platform can be customized and private-labeled and is used by many of the largest hotel companies in the world. The platform currently facilitates more than a half billion dollars in definitive group revenue per year. The solution not only provides the opportunity to capture additional group business that could easily be considered lost revenue, but also provides a global incentive program for sales managers. "Since the launch, we've already seen an 80% increase in shared group lead volume on a year-over-year basis. The acceptance of the program across our portfolio has been phenomenal," said Kaplan.With its new customized lead management platform, IHG sales team members can share leads that they were not able to accommodate at the original requested IHG property. What's more, the entire life cycle of the lead's status is fully transparent and can be tracked at every stage of its development by both the sender and receiver. "Our clients that use ShareIt Online can not only manage and track their group leads but they are also able to provide an incentive program that really works because the platform is fast to onboard and easy to use. Sales managers will actually take more time and care to retain a planner's business by sharing the lead because they know that there's an incentive program in place that they can rely on. It's not just another instance of more confusing technology with a huge learning curve" said Michael L. Waltman, Founder & Co-CEO of Interactive Sites.

Crowne Plaza And The School Of Life To Offer An Emotionally Intelligent Hotel Experience

IHG ·14 December 2018
New hotel team training programme 'Dare to Connect' aims to enhance guest experience at Crowne PlazaTraining modules created by emotional intelligence experts The School of Life to roll out across Crowne Plaza hotels in 2019Leading business travel hotel brand, Crowne Plaza has launched a new training programme to help hotel team members become more attuned to guests' needs through a heightened awareness of the skills of emotional intelligence. The training programme called "Dare to Connect" has been developed using bespoke 'Life Skills' modules, created by emotional intelligence experts at The School of Life and will help to upskill Crowne Plaza team members who work across the brand's 98 hotels in Europe.The training, run by Heads of Departments at each hotel, will focus on developing six core emotional intelligence skills: vulnerability, self-belief, connection, anticipation, authenticity, and perseverance. Those who participate in the training will learn ways to alleviate guests' anxiety by responding to, and anticipating the particular emotional needs people can experience when they are travelling for work.By applying these skills to their day to day roles, team members will be better able to recognise cues in guests' behaviour and make natural and authentic connections with guests without following a script.A trial run of the training programme across four Crowne Plaza properties in the UK - Leeds, Manchester City Centre, Newcastle Stephenson Quarter, and Dublin Blanchardstown - has delivered promising initial results. Compared with previous years, the overall service scores grew by at least four percentage points, and overall experience scores grew by up to five per cent. Furthermore, the hotels saw an influx of positive guest reviews.Mike Greenup, Vice President, Marketing for Crowne Plaza said: "While we understand that business travellers appreciate efficient and functional service, we've seen how applying an added layer of empathy to our guest interactions, greatly improves the stay experience. The School of Life is really helping us achieve this by equipping our team members with the tools to give them confidence to deliver this deeper, more emotional level of service."Sarah Stein, Head of Content at The School of Life said: "Emotionally intelligent connections between hotel team members and travellers helps create a positive feedback loop. Customers want to return to a brand not only because the products or services are good, but because they feel, in a more significant way, that they are understood and belong there. Guests are far more likely to continue using a service and to praise it if they feel this connection."In addition to the modules provided for the 'Dare to Connect' emotional intelligence training, The School of Life will provide Crowne Plaza hotels with tangible service enablers to support better guest connections. These include:* Destination postcards - To be given to guests as a gift at check in, to encourage moments of connection both with Crowne Plaza colleagues and with friends and family back home* Better Meetings tool - A box of questions, games and activities designed to help guests have more engaging and productive meetingsThe 'Dare to Connect' training programme will roll-out across Crowne Plaza hotels in Europe from 2019 onwards.

InterContinental Hotels & Resorts Celebrates 200 Captivating Destinations

IHG ·12 November 2018
Leading luxury hotel brand InterContinental Hotels & Resorts has partnered with London-based contemporary artist Alexander Hall, also known under the alias Haut de Gamme, to create a stunning art installation, commemorating 200 properties around the world.The art installation is made from 200 champagne bottles individually hand-painted by Alexander Hall in his bright and energetic drip-style. The artwork on each bottle is unique with the design of each one inspired by the InterContinental brand's 200 hotels, including the upcoming opening of InterContinental Shanghai Wonderland. Other properties of note include InterContinental New York Barclay which Hall gained inspiration from a bird cage in the lobby. The stately InterContinental Carlton Cannes, inspired a bottle that depicts all of the famous people that have walked through the property's doors, while a node to InterContinental Kansas City at The Plaza has a large sunflower on the bottle.The installation by Alexander Hall will be displayed for a limited time at a number of InterContinental hotels around the world over the course of the next few months. In addition, the artist will also be creating a bespoke Haut de Gamme painting to commemorate the milestone, with a number of limited edition prints.Alexander Hall says: "When I first started painting champagne bottles I just wanted it to make people feel something positive. Champagne for me means happiness, joy, celebration and the idea of bringing people together. That's why I decided to paint on champagne bottles to celebrate the 200 InterContinental hotels. I wanted the bottles to reflect each InterContinental hotel's unique personality, design and location, as well as the legacy and pioneering spirit of the founder, Juan Trippe. It's been an honour to be asked to do this project and I hope that when I'm 80, I will be asked to celebrate 400 InterContinental hotels around the world."Ginger Taggart, Vice President Global Marketing - Luxury Portfolio at InterContinental Hotels Group, commented, "having 200 InterContinental hotels and resorts in stunning, luxury destinations around the world is a milestone for the brand, and what better way to celebrate than with a drink synonymous with celebration. Each of these bottles is as unique as each of our luxury hotels and, with all 200 together, they form a stunning piece of art. Much like art, great luxury hospitality is part science, part experience and part natural flair. We look forward to the InterContinental brand continuing to be a pioneer for luxury travel for many more years to come."The upcoming InterContinental Shanghai Wonderland is located in a former quarry in southwestern Shanghai. The 18-storey architectural masterpiece has two floors above ground, and 16 below, including two floors underwater. In contrast to the traditional architectural concept of building high-rises, InterContinental Shanghai Wonderland adopts an unconventional design of extending space beneath ground by truly reflecting the natural landscape of the quarry. Other recent openings for the brand include InterContinental San Diego, a vibrant addition to the city's waterfront, InterContinental Sofia, which marked the brand's debut in Bulgaria, and InterContinental Phu Quoc Long Beach Resort, on a stretch of idyllic beach on the Vietnamese island.Founded in 1946 by aviation pioneer, Juan Trippe, InterContinental Hotels & Resorts is today the world's largest luxury hotel brand. The brand has a history of pioneering luxury travel - by the end of the 1960s, the brand had debuted in Europe and Asia, reaching almost all four corners of the globe. From 1946 to 1970, Juan Trippe opened more than 60 hotels in 50 countries - at a time when the fastest transcontinental communication device was the telephone and the telegram.The first InterContinental hotel opened in Belem, Brazil in 1949. Today Brazil is home to InterContinental Sao Paulo. In the 1970s, the first InterContinental hotel opened in the USA - InterContinental Mark Hopkins San Francisco. The original building was completed in 1878 by Mark Hopkins, who created it as a dream home for his wife. It continued to have a long standing history born out of love - it was the favoured place for servicemen and their sweethearts to meet before being deployed to fight in World War 11. Today, the brand has a number of iconic properties, including InterContinental Carlton Cannes.

IHG Relaunches Regent Hotels & Resorts Brand And Signs First Property Since Acquisition

IHG ·22 October 2018
IHG (InterContinental Hotels Group) has today announced a signing for its Regent Hotels & Resorts brand in Kuala Lumpur, Malaysia, alongside its relaunch of the brand that set the standard for luxury hotels.IHG announced the acquisition of a majority stake in Regent Hotels & Resorts in March, bringing the much-loved brand into the top end of its portfolio, and increasing IHG's presence in a fast-growing luxury segment worth $60bn. IHG has worked quickly to combine its expertise in luxury with Regent's deep heritage and revered legacy, and through consumer research and feedback from owners and industry experts, has evolved the brand to appeal to the modern luxury traveller.Regent's new positioning has been created to deliver on a bold ambition - to become world-renowned for new luxury and celebrated for bold new ideas. The relaunched brand comes complete with new brand hallmarks and design philosophy, a specially created service style, and a striking visual identity.Keith Barr, Chief Executive Officer, IHG, commented: "I'm delighted that we're announcing the first signing for our Regent brand today. I'm confident that our impressive new positioning and brand identity will allow us to continue to take the brand to the world's best destinations and help position Regent as a real leader within luxury hospitality.We are already one of the world leaders in luxury with our InterContinental Hotels & Resorts brand, and alongside Regent and Kimpton, we have significant potential to expand our global footprint in the fast-growing luxury segment."Steven Pan, Executive Chairman, Formosa International Hotels Corporation says: "IHG shares our vision for the Regent brand. It's been four months since IHG acquired a majority share in Regent Hotels & Resorts and we have already seen what can be achieved in a joint venture with one of the largest and most respected hotel companies. It's an exciting time for the brand as we propel Regent back to worldwide reach and evolve the brand to appeal to the luxury traveller of today and tomorrow."Each Regent hotel will alleviate the demands and pressure of daily life to remove tension and create a stay that is effortlessly bespoke. To achieve this sublime haven, there are three promises at the heart of everything the Regent brand delivers:Majestically intimate - experiences designed for the individual where they can discover crafted personal havens, and escape and indulgeOn their terms - guests to stay on their terms using a combination of attentive service and frictionless technology to create a stay that feels effortlessInspiring discoveries - enabling guests to discover and experience the best of local culture, new tastes, delights and ideasWith the evolution of Regent's brand positioning, IHG's intention is to grow the Regent portfolio from six hotels today to more than 40 hotels in global gateway cities and iconic resort locations.The signing announced today is with Multibay Development Sdn. Bhd for Regent Kuala Lumpur.Regent Kuala Lumpur will be situated next to Tun Razak Exchange project which is set to become the next financial district of Kuala Lumpur and an extension to the city's golden triangle known for its commercial, shopping and entertainment options. A 45-minute drive from Kuala Lumpur International Airport, Regent Kuala Lumpur will be the luxury address in Malaysia's capital.In addition, plans are already underway to rebrand the iconic InterContinental Hong Kong, which is set to become a Regent hotel in 2021. The rebrand will see the hotel return to its roots, having first opened its doors as a Regent in 1980.

New Online Experience Makes It Easier to Plan Events at 5,400 IHG Hotels Worldwide

IHG ·18 October 2018
IHG (InterContinental Hotels Group) has collaborated with Social Tables to launch the company's new groups and meetings 'Shop & RFP' digital experience. Using cutting-edge search technology powered by Social Tables, this new global platform is designed to bring together groups, meeting and event planners, with the 5,400+ IHG hotels around the globe, making it simple to source and compare venues.The platform makes it easier for those planning events to choose the space that is right for them and will ensure their next meeting, event, or celebration is unforgettable. The new site has already seen users submit over 15,000 RFPs to IHG hotels around the world.The new platform contains a suite of important information including hotel and meeting room details, such as room capacities, floor plans and interactive maps, along with image galleries and nearby attractions. With this information, anyone from a corporate travel planner to an executive booking their child's next sports trip can find exactly what they are looking for based on location, capacities and amenities across IHG's 15 leading brands, including InterContinental Hotels & Resorts, Crowne Plaza Hotels & Resorts, Kimpton Hotels & Restaurants and Holiday Inn Hotels.Derek DeCross, SVP Global Sales, IHG, said: "We have hotels with meeting space in more locations around the world than anyone else, so it's critical we make it easy to access all the information our meeting planners and customers need to select and book the right location. With each event being unique, meeting and event planners need real-time access to capacity information and robust content that will help make their decision - and that's what we set out to do.""We're investing in our groups and meetings experience with programs such as this one to enhance the experience for all customers. With our new online platform, we can truly showcase our portfolio of leading brands and give meeting planners, from occasional to professional, the ability to find the best hotel to fit their needs and requirements. As we learn more about the needs and buying behaviors of customers through this site we'll build a richer experience and ongoing enhanced features and functionality."Dan Berger, CEO and Founder of Social Tables added "Social Tables is honored to be selected as the architect and technology provider powering the new IHG groups and meetings 'Shop & RFP' digital experience. Working alongside IHG - a leader in this space - has been a proud moment for Social Tables and we look forward to making the IHG groups and meetings Shop & RFP digital experience even better in the coming years."Customers who make bookings on behalf of others can also take advantage of IHG Business Rewards and earn themselves points every time they book accommodation, meetings or an event at participating IHG hotels worldwide. From board meetings and conferences to weddings and social events, each booking is rewarded no matter the size.

IHG To Remove Plastic Straws From Hotels Worldwide

IHG ·12 October 2018
IHG (InterContinental Hotels Group) has today announced that we will remove plastic straws from our global estate by the end of 2019, representing more than 5,400 hotels in nearly 100 countries. Plastic straws have already been removed from nearly 1,000 hotels in our Europe, Middle East, Asia & Africa (EMEAA) region and we are introducing bulk-size bathroom amenities to several hotel brands in the Americas, as part of broader efforts to reduce waste.Keith Barr, CEO, IHG, commented: "IHG is in almost 100 countries and we touch the lives of millions of people each day. This gives us a responsibility to protect the environment and an opportunity to make a real difference. There is always more we can do to minimise waste, but the work we're doing to reduce single-use plastic is a powerful example of how we can come together with guests, owners and colleagues to drive positive change. "This work is not going unrecognised. Very recently we were named an industry leader on the Dow Jones Sustainability Indices for the second year running, which is a real point of pride for us and recognition of the hard work and dedication of our people and partners around the world."Madhu Rajesh, Director, the International Tourism Partnership (ITP), commented: "IHG's committed action to reduce plastic waste demonstrates its ability to be a force for good in local communities around the world. With initiatives like these, and through close collaboration, the hotel and tourism industry can continue to lead the way in setting clear and quantifiable commitments that improve sustainability. This was central to ITP's 2030 Agenda for Sustainable Development, which supports the UN Sustainable Development Goals and allows our industry to be at the forefront of sustainable growth."Reducing waste through the removal of plastic drinking straws worldwideOur decision to remove plastic straws from our global estate will eliminate an average of 50 million single-use plastic straws from more than 5,400 IHG-branded hotels each year. Laid end-to-end, the straws we remove would span some 10,500 kilometres - stretching from New York to Tokyo. The removal of plastic drinking straws will be implemented through a global brand standard, with biodegradable alternatives to be made available. Bulk bathroom amenities in the AmericasWe are introducing bulk-size bathroom amenities across several brands in our Americas region. Our Holiday Inn Express, Staybridge Suites and Candlewood Suites brands are all increasing their adoption of larger-size dispensers. Our EVEN Hotels and avid hotels brands have included bulk-size amenities since they were launched, and Kimpton Hotels & Restaurants began rolling them out last year. Sustainability was also an important part of IHG's approach to developing our new upscale brand, voco Hotels. We will seek to reduce single-use plastics by moving away from miniature bathroom amenities, working with the right suppliers to help us retain a quality feel, and we are exploring ways in which we can apply this approach to our other hotel brands. As part of our longer-term plans, we already have a number of other waste reduction efforts already underway around the world that reinforce a long-standing commitment to managing our business responsibly.Through partnerships with Clean the World in the Americas and Soap for Hope in Asia, nearly 450 IHG-branded hotels have collectively prevented nearly 200,000 kg of soap from going to waste. Instead of heading to landfill, the soap has been recycled into nearly three million new bars for redistribution to communities who need it the most.IHG Green Engage system, our well-established online sustainability programme, recommends ways for IHG branded hotels worldwide to manage their waste more effectively. This includes guidance on how they can handle, store, recycle and dispose of waste both on and off-site, to minimise environmental impact and costs.

IHG's avid hotels brand launches in Europe

IHG · 9 October 2018
IHG (InterContinental Hotels Group), one of the world's leading hotel companies, has announced a Multiple Development Agreement (MDA) with existing partner GS Star GmbH (GS Star) to bring 15 avid hotels to the German market. This marks a significant milestone launching avid hotels, IHG's newest mainstream brand, in Europe for the first time.Germany is a priority market for IHG with 122 hotels already open or in the development pipeline. Strong growth momentum of 50 new signings since 2015 has been driven by IHG's 11 active MDA partners, which has expanded IHG's mainstream presence in Germany particularly with the Holiday Inn and Holiday Express brands. IHG has also been creating wider growth opportunities in the boutique, upscale and luxury markets with the first hotel for Kimpton Hotels & Restaurants in Germany signed in 2018 and a doubling of the Hotel Indigo footprint with three new openings by 2020.IHG is now seeking to build further on this hotel growth momentum in Germany with the ambition for avid hotels to become one of their biggest brands in Germany.The deal signed today at EXPO Real in Munich between IHG and GS Star is the first important step in realising this ambition.Under the structure of the MDA, hotels will be signed within three years and opened within five. The first new-build avid hotel is planned to open by 2020. GS Star has been selected as a proven MDA partner with existing experience of developing IHG's mainstream hotels in German priority target cities.Announcing the deal at a signing ceremony at Expo Real in Munich, Kenneth Macpherson, Chief Executive Officer, Europe, Middle East, Asia and Africa, said: "avid hotels has seen strong signings in the U.S., Canada and Mexico making it IHG's most successful new brand launch since Holiday Inn Express back in 1990. We are now excited to bring avid hotels to Germany where our proactive development approach has delivered exceptional growth in recent years. "GS Star is the ideal launch partner, with a strong track record in mainstream growth opportunities they are well placed to introduce this new, exciting brand to our guests in Germany."Andreas Erben at GS Star commented: "We are delighted to be the first to market in Europe with this new brand from IHG, which has the potential to be a strong mainstream growth vehicle. It is a compelling guest offer, removing the frustrations of everyday travel. Attractive development costs matched with an efficient operating model will support quick growth of the concept in major Germany cities. "We've previously benefited from IHG's comprehensive in-market franchise support and know the commitment they have to delivering commercial success in partnership with their owners."avid hotels, launched by IHG only last year, has already received strong owner interest in the U.S., Canada and Mexico with 130 signings. The first avid hotels property opened in August this year in Oklahoma City. The avid hotels brand is focused on satisfying guest's demands for accommodation basics done exceptionally well and on delivering a consistent and differentiated experience on four key areas;Rooms Designed for Sound Sleep -Delivering a best-in-class sleep experience, with rooms intentionally designed for reliable rest. This includes a high-quality mattress and linens, choice of firm and soft pillows, black out roller shades and a purposeful design that reduces noise.Focused, Complimentary Grab and Go Breakfast - A select number of high-quality, brand-name options, will be offered for guests to grab and-go or enjoy in the lobby, alongside a complimentary premium bean-to-cup coffee experience available 24 hours a day. Plus a well curated 24 hour market offering food, drinks and everyday essentials.Latest Technology - The avid hotels brand will leverage the latest in technology to enable a seamless experience for our guests including next generation reservation system and IHG Connect enhanced Wi-Fi technology.The avid hotels Guarantee - the brand is committed to great stays and has developed the avid hotels guarantee to ensure that the room will be 'just right' upon arrival so that guests can rest assured that they made the right decision by choosing avid hotels.

IHG celebrates the first anniversary of avidTM hotels, the company's newest mainstream brand

IHG ·26 September 2018
Since the brand's launch, IHG has built strong momentum for avid hotels:Signed 130 franchise agreements for avid hotels across the U.S., Canada and MexicoOpened the first avid hotel in the Quail Springs suburb of Oklahoma City in August, just 199 days after groundbreakingStarted construction in the U.S. on avid hotel Fort Wayne (Indiana), avid hotel Oklahoma City - Airport and avid hotel Tulsa, with avid hotel Monona (Wisconsin) to follow; all four properties are expected to open by early 2020Anticipate another 10 avid hotels to break ground by the end of 2018Chris Drazba, Vice President, North America Mainstream Brands & Mexico Development, IHG, commented: "The number of avid hotel deals signed in the first year speaks to the confidence that owners have in IHG's proven track record and ability to leverage its scale with a new brand designed to deliver true hospitality for guests and superior returns for owners. As a leader in the mainstream segment, there is strong interest from existing IHG owners, as well as new owners across the Americas."The number of avid hotel deals signed in the first year speaks to the confidence that owners have in IHG's proven track record and ability to leverage its scale with a new brand designed to deliver true hospitality for guests and superior returns for owners. As a leader in the mainstream segment, there is strong interest from existing IHG owners, as well as new owners across the Americas.The next wave of avid hotels to break ground include:avid hotel Fort Wayne - The 78-room, four-story hotel will be located at 1950 West Washington Rd., less than two miles from downtown Fort Wayne with access to I-69, and will be close to major employers in the area, including local schools, logistics companies and major manufacturing centers. The hotel will also be close to area attractions such as Parkview Field Ballpark, local museums, historical sites, restaurants and shopping centers. In addition to the avid brand's hallmarks, the property will also feature an indoor pool. Expected to open in 2019, the hotel is owned by Vidhi 2 LLC.avid hotel Oklahoma City Airport - The 95-room, four-story hotel will be located at the intersection of Merdian Ave. and SW 15th St. The hotel will be close to local dining, shopping and entertainment attractions, and will have convenient access to I-44. Expected to open in 2019, the avid hotel Oklahoma City is owned by Champion Hotels, which also owns the very first avid hotel in Quail Springs, Oklahoma.avid hotel Tulsa - The 95-room, four-story hotel will be located at 7983 S Mingo Rd., with convenient access to I-44, local businesses and attractions. The hotel will be close to Tulsa Community College, Oral Roberts University and the University of Tulsa and major employers in the area. Expected to open in 2019, the avid hotel Tulsa is also owned by Champion Hotels.avid hotel Monona - The 98-room, five-story hotel will be located at 900 W Broadway in Monona, a suburb of Madison, with convenient access to the Highway 12 Beltline. The hotel will be close to the University of Madison and located within a mixed use development which will include retail, banking, restaurants and offices. Expected to open in early 2020, the hotel is owned by Kinseth Hospitality Company.Consistent with the avid hotels design strategy, these properties will be new-build, prototype hotels featuring the brand's hallmarks:A modern exterior hotel design includes an open and airy retail-like entry, a canopy, and uses the stairwell as an eye-catching red architectural feature.On the inside, guests will find vibrant, open public space and inviting communal areas that allow guests to relax, work, connect or eat. There is also a modern fitness center near the lobby.Guest rooms include a best-in-class mattress; sound-reducing features for a superior night's sleep; a dedicated workspace; open, easy-to-use storage. The guest bathroom experience re-energizes guests with a fresh and bright design.Guest rooms also offer IHG Studio, a seamless direct casting of entertainment from guests' smart phones and personal devices to 55" TVs in each room. IHG Connect in each hotel also provides enhanced Wi-Fi technology.The breakfast offering features a select number of high-quality, brand-name options for breakfast alongside a premium fresh, and individually brewed, bean-to-cup coffee experience to start the day off right.Guests can rest easy with the avid hotels guarantee, which guarantees the room will be 'just right' upon arrival so guests can be confident they have made the right decision. If the room does not meet the guarantee standards upon check-in, the hotel will promptly address or offer a room change. If there is not another available room, the guest will not be charged for that night's room and tax.Launched in fall 2017, IHG's newest mainstream hotel brand was created to meet the needs of 14 million travelers who are currently underserved in this $20 billion market segment. The brand was designed with input from both target consumers and an Owner Advisory Board of leading IHG hotel owners. With their valuable input, IHG designed the avid hotels experience to deliver exactly what guests have been waiting for in a mainstream hotel, while also being easy to build, operate and maintain.

Kimpton Hotels & Restaurants Launches Room 301: A Social Experiment

IHG · 7 September 2018
Today, Kimpton Hotels + Restaurants launches a first-of-its-kind social experiment, titled "Room 301," which will run for three months at the Kimpton Everly Hotel in Los Angeles, with additional activations at select Kimpton hotels across the country. Room 301 reflects Kimpton's belief that hearfelt human connections make peoples' lives better and the idea that commonalities and connections exist between all people - no matter their background or life strory. Room 301 seeks to uncover the intersections and variances of the human experience.Guests who choose to book the Room 301 experience will engage in a variety of in-room activities during their stay. Each element is thoughtfully designed to explore what makes people uniquely human. We're curious about whether complete strangers can share meaningful connections, even though their stories only intersect in this shared experience of the same space at different times. At the conclusion of the three-month run, Kimpton will assess and share the results of the experiment, with the goal of sparking more conversations about the importance of heartfelt human connection in today's fast-paced and often divisive world."Room 301 is an exciting extension of Kimpton's overarching Stay Human brand campaign. The campaign is grounded in the idea that in our world of rapid innovation and technology, we're actually craving more authentic connection, more personal experiences, more surprises - in short - more humanity," says Kathleen Reidenbach, Chief Commercial Officer at Kimpton Hotels & Restaurants. "With Room 301 we'll get to know the individuals who stay in this room - their experiences, aspirations and values. We hope to have some interesting insights that can inspire the way we continue to build community at our hotels and restaurants."Guests of Room 301 will enjoy the personal experiences Kimpton is known for, while having the opportunity to explore a variety of activities and prompts unique to the room, designed to spark creativity and encourage self-reflection. All in-room elements are interactive and inspire guests to both relate to others and leave their own mark, without revealing the identities of any guests. The room also features an exclusive art collaboration with artist Colette Miller of the Global Angel Wings Project and each guest will receive a welcome kit of up to $200 in value, featuring gifts hand-selected by the Kimpton team.Room 301 is available to book between September 6 and November 30 at 15 percent off the best flexible rate. For each guest that books Room 301, Kimpton will make a $10 donation to the guest's choice of either The Trevor Project or No Kid Hungry, two of Kimpton's non-profit partners. Guests can sign up to participate in Room 301 by sending an email to StayHuman@KimptonGroup.com. They will then have an opportunity to check Room 301 availability, sign a waiver, and receive more information about the experience. The spirit of Room 301 will also be brought to life through activations at a number of Kimptons across the country from the Kimpton Aertson Hotel in Nashville to the Kimpton Hotel Allegro in Chicago and the Kimpton Hotel Palomar Philadelphia. Check out this Room 301 video for a sneak peek of the room and visit KimptonRoom301.com to learn more!

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